I come here to write a review on our experience at Ecrin Blanc and now wonder how my review will be pulled apart and I will be generally ridiculed like many others when I get a reply from the hotel PR managers, but here goes…. We check in, all is going well, we are shown to two rooms by a young gent who has a rather odd manner, no problem really but one thing really struck me when he showed us our room. We entered the lift and he walked in too, facing us and standing in the doorway with his elbows out, blocking the doorway. Very odd we all thought. We find out later why… We go to our two rooms, mine and my wife’s room is fine, my children’s we walked in to a single bed rather than the two requested and the most awful drains smell, with a smell of faeces and an incredibly strong smell of some kind of perfume, clearly to mask the obnoxious smell in the room. My teenage boys joke and say it stinks in their room and the beds are wrong. The chap listens and goes off to resolve the beds, although we don’t realise he is ignoring the comment about the smell. I then meet this same chap again in the lobby, only this time he is showing new guests to their room. He enters the lift just like with us, again stands in the way of the lift opening with his elbows out and presses the close door button immediately as entering, despite being aware of my presence eating for the lift. Now I get the aggressive stance, you are irrelevant to him now, his charm is short lived.. I meet a third time and

I come here to write a review on our experience at Ecrin Blanc and now wonder how my review will be pulled apart and I will be generally ridiculed like many others when I get a reply from the hotel PR managers, but here goes…. We check in, all is going well, we are shown to two rooms by a young gent who has a rather odd manner, no problem really but one thing really struck me when he showed us our room. We entered the lift and he walked in too, facing us and standing in the doorway with his elbows out, blocking the doorway. Very odd we all thought. We find out later why… We go to our two rooms, mine and my wife’s room is fine, my children’s we walked in to a single bed rather than the two requested and the most awful drains smell, with a smell of faeces and an incredibly strong smell of some kind of perfume, clearly to mask the obnoxious smell in the room. My teenage boys joke and say it stinks in their room and the beds are wrong. The chap listens and goes off to resolve the beds, although we don’t realise he is ignoring the comment about the smell. I then meet this same chap again in the lobby, only this time he is showing new guests to their room. He enters the lift just like with us, again stands in the way of the lift opening with his elbows out and presses the close door button immediately as entering, despite being aware of my presence eating for the lift. Now I get the aggressive stance, you are irrelevant to him now, his charm is short lived.. I meet a third time and

We loved our time here. We came in summer, and the water park adjacent was pretty great, even though the wave pool was down for repairs on the day we went. We also walked 5 min to the escalators up to 1650 to eat. This was really nice not to use the car. All employees were great, but especially Ali for valet parking and Claire at reception helped us very much. My only small complaint is that I am very sensitive to scents and get headaches and the hotel makes liberal use of fragrances. I wish they toned it down a bit. But otherwise great. Breakfast was outstanding too.

We loved our time here. We came in summer, and the water park adjacent was pretty great, even though the wave pool was down for repairs on the day we went. We also walked 5 min to the escalators up to 1650 to eat. This was really nice not to use the car. All employees were great, but especially Ali for valet parking and Claire at reception helped us very much. My only small complaint is that I am very sensitive to scents and get headaches and the hotel makes liberal use of fragrances. I wish they toned it down a bit. But otherwise great. Breakfast was outstanding too.

Un excellent hotel

Un excellent hotel

Amazing place, datáfono, location , food, highly recommended

Amazing place, datáfono, location , food, highly recommended