The AC was out in the building. They were aware but did not tell us. We put our things down in the room and check in and figured the AC needed time to cool down the room and we left for dinner and a concert. When we got back to the room at 11:30pm the room was 92 degrees in it. We were asked to move to a room with a portable AC. I asked to move the Ac to our room or for a partial refund as we would be leaving if we had to pack up our things. We were denied a refund and left upset.

The hotel is in a bit of a sketchy area, and everything is pretty old/outdated. The airconditioner is extremely loud, and their was also a lot of street noise that came through. That said the room is spacious if that is what you are optimizing for.

The hotel is in a bit of a sketchy area, and everything is pretty old/outdated. The airconditioner is extremely loud, and their was also a lot of street noise that came through. That said the room is spacious if that is what you are optimizing for.

It was right next to the convention center and next to a lot of options for eating or for shopping. It had a few nightclubs and bars

It was right next to the convention center and next to a lot of options for eating or for shopping. It had a few nightclubs and bars

The AC did not work, so they provided an oscillating fan, which did not do much to cool off the high 80 deg temperates. We left the window open at night to cool the room down, but there is a lot of street noise. Staff was friendly, but the room conditions were rather poor.

For where it is located, its okay.

Like the fact that the building is on historical register.

Like the fact that the building is on historical register.

For where it is located, its okay.

The woman who checked us in was lovely. The location was very close to everything we wanted to do which was fabulous! There are quite a few homeless in the general area, but nothing more than you see in any big city. And the streets were well lit from the San Pedro Market to the hotel. The rooms were very small for the furniture. The one huge negative was the AC. They had put a small portable unit in the corner of the room, but the tube filtering the air to or from the window had fallen off and the heat the unit put out from working made the room hotter instead of cooler. We didn’t figure out the tube until the morning and we couldn’t get it to stay in anyway. Other than the A/C, everything was fine and a good deal for the price. You can tell the hotel used to be very fancy, but it hasn’t been kept up.

The AC did not work, so they provided an oscillating fan, which did not do much to cool off the high 80 deg temperates. We left the window open at night to cool the room down, but there is a lot of street noise. Staff was friendly, but the room conditions were rather poor.

The woman who checked us in was lovely. The location was very close to everything we wanted to do which was fabulous! There are quite a few homeless in the general area, but nothing more than you see in any big city. And the streets were well lit from the San Pedro Market to the hotel. The rooms were very small for the furniture. The one huge negative was the AC. They had put a small portable unit in the corner of the room, but the tube filtering the air to or from the window had fallen off and the heat the unit put out from working made the room hotter instead of cooler. We didn’t figure out the tube until the morning and we couldn’t get it to stay in anyway. Other than the A/C, everything was fine and a good deal for the price. You can tell the hotel used to be very fancy, but it hasn’t been kept up.

This hotel had nice people that worked there only. It is surrounded by homeless people. The air conditioner in the room was loud and couldn’t leave on to sleep. If opening a window was an option, you could hear traffic noise and people all day and night.

This hotel had nice people that worked there only. It is surrounded by homeless people. The air conditioner in the room was loud and couldn’t leave on to sleep. If opening a window was an option, you could hear traffic noise and people all day and night.

Clean, neat, convenient and friendly staff. The area around the hotel is a bit dodgy- did not feel safe at night when walking back to the hotel. But this is a very convenient location and perfectly comfortable hotel

We were greeted and checked in by a very nice woman. The problem was the room. We walked in at it was 85 degrees. The AC was set at 70. Cool air was coming out of the vent but it stayed at the corner of the room. The AC was SO LOUD! Will not go back

We were greeted and checked in by a very nice woman. The problem was the room. We walked in at it was 85 degrees. The AC was set at 70. Cool air was coming out of the vent but it stayed at the corner of the room. The AC was SO LOUD! Will not go back

The Hotel is lovely, I can appreciate the history. The staff was friendly and hard working. This was a 10 minute easy walk to the San Jose Convention Center. Plenty of amenities. There were A/C issues, however I adjusted to them by closing my drapes during the day.

The Hotel is lovely, I can appreciate the history. The staff was friendly and hard working. This was a 10 minute easy walk to the San Jose Convention Center. Plenty of amenities. There were A/C issues, however I adjusted to them by closing my drapes during the day.

Older hotel, well-maintained and reasonably comfortable. The manager was on-site and very personable and helpful. Nice breakfast room. A/c was being serviced so the hallways were warm but rooms were fine.

Older hotel, well-maintained and reasonably comfortable. The manager was on-site and very personable and helpful. Nice breakfast room. A/c was being serviced so the hallways were warm but rooms were fine.

Oh boy I had high hopes but...this place is sad and old and in a really run down part of San Jose. There's very little nearby, hotel needs full renovation and the breakfast was terrible (worst coffee I ever tasted). Saddest of all...it's impossible to call them. The number rings then fails to connect. I left a few things of reasonable value in the room. When I realised and called to check I simply couldn't connect at all so that stuff is lost.

Oh boy I had high hopes but...this place is sad and old and in a really run down part of San Jose. There's very little nearby, hotel needs full renovation and the breakfast was terrible (worst coffee I ever tasted). Saddest of all...it's impossible to call them. The number rings then fails to connect. I left a few things of reasonable value in the room. When I realised and called to check I simply couldn't connect at all so that stuff is lost.

Property was clean but typical downtown area. The AC was out and it was very hot but we we given a fan which made it bearable. Decent restaurants in the area. Manager was very thoughtful considering she had to deal with a hotel with no AC in 98 degree temperstures.

Super clean

Super clean

The staff was great. The hotel is nicely remodeled. The area has many culinary and entertainment options. The air conditioning went out at about midnight making it uncomfortable in the room and disrupting sleep.

The staff was great. The hotel is nicely remodeled. The area has many culinary and entertainment options. The air conditioning went out at about midnight making it uncomfortable in the room and disrupting sleep.

Tina at the front desk was informative and helpful on the phone. When we arrived, we admired her love for plants in the lobby and parking lot. For the room, the pillows and bed were actually comfortable, slept great without a stiff back. It was helpful the room was stocked with extra hand towels and wash clothes. It's always nice when we don't have to call for more towels. The hotel is in a perfect location. We were able to see a comedy show, and bar hop until 2am.

Tina at the front desk was informative and helpful on the phone. When we arrived, we admired her love for plants in the lobby and parking lot. For the room, the pillows and bed were actually comfortable, slept great without a stiff back. It was helpful the room was stocked with extra hand towels and wash clothes. It's always nice when we don't have to call for more towels. The hotel is in a perfect location. We were able to see a comedy show, and bar hop until 2am.

Very nice