Firstly, my travel partner was sick with COVID and could not make it. I found this out early Sunday morning with only a few hours before check in. Although I knew it was a long shot I did call your hotel to see if it was possible to cancel or reschedule the reservation. I was told it was too late to do so; therefore, I decided to come on my own. Upon arrival at 4pm sharp I was told my room would not be ready for a while and asked if I could come back later. I found this a little irritating since only a few hours earlier I was told it was too late to cancel, but I should just be ok with having to check into my room late? I came back around 6pm and was able to check in. Secondly, upon arriving at my room I started to relax and turn on the television. However, every channel was snowy and the sound was altered. I went through each channel and found that it was all of them. I was only staying overnight so I did not bring a laptop or computer so I was stuck without television for the remainder of the night. I called the front desk and was told it was every TV, not just my room otherwise I would have asked to change rooms. Lastly, and the bulk of my problem was what was in the fridge. I opened the refrigerator to put in my water and there was a plastic bag with 2 filled syringes. Both needles were filled with liquid and unlabeled. I had assumed someone left their medication behind, but for the staff not to find it while cleaning the room is unacceptable.

Firstly, my travel partner was sick with COVID and could not make it. I found this out early Sunday morning with only a few hours before check in. Although I knew it was a long shot I did call your hotel to see if it was possible to cancel or reschedule the reservation. I was told it was too late to do so; therefore, I decided to come on my own. Upon arrival at 4pm sharp I was told my room would not be ready for a while and asked if I could come back later. I found this a little irritating since only a few hours earlier I was told it was too late to cancel, but I should just be ok with having to check into my room late? I came back around 6pm and was able to check in. Secondly, upon arriving at my room I started to relax and turn on the television. However, every channel was snowy and the sound was altered. I went through each channel and found that it was all of them. I was only staying overnight so I did not bring a laptop or computer so I was stuck without television for the remainder of the night. I called the front desk and was told it was every TV, not just my room otherwise I would have asked to change rooms. Lastly, and the bulk of my problem was what was in the fridge. I opened the refrigerator to put in my water and there was a plastic bag with 2 filled syringes. Both needles were filled with liquid and unlabeled. I had assumed someone left their medication behind, but for the staff not to find it while cleaning the room is unacceptable.

Really nice room with a really comfy bed, and the staff were very friendly helpful. My problem is the how loud the rooms are - dont expect to get much sleep which is sad because the beds are so comfy. Our room was on the ground floor, the person in the room above above us was walking about constantly (no exaggeration it sounded like an elephant was up there) until midnight and then started doing it again at 5 am - this may seem like a silly thing to complain about but it was so loud that we couldnt sleep.

Really nice room with a really comfy bed, and the staff were very friendly helpful. My problem is the how loud the rooms are - dont expect to get much sleep which is sad because the beds are so comfy. Our room was on the ground floor, the person in the room above above us was walking about constantly (no exaggeration it sounded like an elephant was up there) until midnight and then started doing it again at 5 am - this may seem like a silly thing to complain about but it was so loud that we couldnt sleep.

I was a regular at The Wayfinder prior to their fire years ago, totally upset when they weren’t open this is my first time back and it’s better than ever. I’m actually booking for next May to be there as well. It is definitely my go to when I go to Newport. It’s convenient to Newport off the bridge it’s right there is excellent front desk. I’ve never had a problem. We highly recommend this hotel to anybody traveling to Newport.

I was a regular at The Wayfinder prior to their fire years ago, totally upset when they weren’t open this is my first time back and it’s better than ever. I’m actually booking for next May to be there as well. It is definitely my go to when I go to Newport. It’s convenient to Newport off the bridge it’s right there is excellent front desk. I’ve never had a problem. We highly recommend this hotel to anybody traveling to Newport.

Hotel was i n so so shape, room was nice but Hall noise came right thru the door. I heard they charged for pool service whether you used or not. Overpriced for condition

Hotel was i n so so shape, room was nice but Hall noise came right thru the door. I heard they charged for pool service whether you used or not. Overpriced for condition

Cute hotel, very friendly staff.

Cute hotel, very friendly staff.

We where celebrating hour 23 anniversary, front desk staff and hotel employees were amazing and friendly, will be back soon.

We where celebrating hour 23 anniversary, front desk staff and hotel employees were amazing and friendly, will be back soon.

My family and I had an incredible experience at the Wayfinder Newport! From the moment we arrived, the staff went above and beyond to make us feel welcome. The check-in process was seamless, and I was offered a a free room upgrade for my parents which was great! My parents absolutely loved the room as it was the exact type of accessible room that they were looking for. The room was spotless, spacious, and beautifully decorated with modern yet cozy touches. The bed was exceptionally comfortable and my family and I appreciated the complimentary bottled water. My parents absolutely loved,loved,loved the waterfront views!! The service throughout our stay was top-notch. The staff was very friendly, attentive, and always eager to help. The hotel is located in a prime area, just a short drive to and from the Navy base, beach and local attractions. It was easy to explore the nearby shops and restaurants, and I felt like I was right in the heart of everything.

My family and I had an incredible experience at the Wayfinder Newport! From the moment we arrived, the staff went above and beyond to make us feel welcome. The check-in process was seamless, and I was offered a a free room upgrade for my parents which was great! My parents absolutely loved the room as it was the exact type of accessible room that they were looking for. The room was spotless, spacious, and beautifully decorated with modern yet cozy touches. The bed was exceptionally comfortable and my family and I appreciated the complimentary bottled water. My parents absolutely loved,loved,loved the waterfront views!! The service throughout our stay was top-notch. The staff was very friendly, attentive, and always eager to help. The hotel is located in a prime area, just a short drive to and from the Navy base, beach and local attractions. It was easy to explore the nearby shops and restaurants, and I felt like I was right in the heart of everything.

Was the Perfect Spot Loved Everything

Hidden fees on check in. Loud banging in the middle of the night?

We were pleasantly surprised with the hotel especially after reading some negative reviews about the rooms. Our room was newly renovated, a new rug in the hallway, laminate flooring in our room, and an updated bathroom, along with bedding and furniture. It was also very clean. The hallways are dimly lit as mentioned in other reviews and it was a bit of a maze to get to our room. But overall we were very pleased with our stay and especially appreciated the complimentary cocktail! The staff was also very friendly.

We were pleasantly surprised with the hotel especially after reading some negative reviews about the rooms. Our room was newly renovated, a new rug in the hallway, laminate flooring in our room, and an updated bathroom, along with bedding and furniture. It was also very clean. The hallways are dimly lit as mentioned in other reviews and it was a bit of a maze to get to our room. But overall we were very pleased with our stay and especially appreciated the complimentary cocktail! The staff was also very friendly.

Fantastic hotel!

This hotel is a bit outdated but overall we enjoyed our stay

Area around property not great

Very good, very clean. We love this place

The front desk staff were the stars of our stay. Very nice, professional and responsive. They made us feel welcomed! The room on the other hand was a disaster, as soon as we walked into the room I was slapped in the face by an overwhelming bbq smell. There was a huge stain on the carpet that looked brand new. There were many stains on the carpet which always makes you feel uneasy. The toilet had black rings on it and looked like it hadn’t been cleaned in quite sometime. There was hair everywhere! I went to the nearby supermarket and purchased some cleaning supplies to clean the bathroom and disinfect the room as much as I could. I was staying with my 1 and 10 year old. We asked for help with the BBQ smell it was just overpowering, the cleaning crew came and tried to convince me that it was actually nice our room smelled like BBQ sauce and then said he needed a couple of mins. Whatever chemical they sprayed in the room made it worst, the room smelled like Bbq sauce and chemicals now it was nauseating. The entire three days we dealt with the gross smell, because they didn’t have any available rooms. It’s evident the cleaning staff need to dedicated more time to their work.

Nice decor and comfy bed.

There was a rat running in the pool area and the carpets in the halls were heavily stained.

The floor was dirty and needed to be swept and mopped. The refrigerator didnt work. All night and morning I could hear doors slamming and I didnt get any sleep. They need sound proof their hallways and doors. The light switch didnt work either. I did not enjoy my stay.

Not enough hangers and drawers for my clothes. Lavatory drain was clogged, staff came out and fixed it but it took him more than 30 minutes to finish. Always provided towels and coffee cartridges and cups only for 2 even though the room was reserved for 3 adults with 2 queen beds.

Not enough hangers and drawers for my clothes. Lavatory drain was clogged, staff came out and fixed it but it took him more than 30 minutes to finish. Always provided towels and coffee cartridges and cups only for 2 even though the room was reserved for 3 adults with 2 queen beds.

The floor was dirty and needed to be swept and mopped. The refrigerator didnt work. All night and morning I could hear doors slamming and I didnt get any sleep. They need sound proof their hallways and doors. The light switch didnt work either. I did not enjoy my stay.

Great staff, good location!

Great hotel.

Great staff, good location!