Nice stay as usual.Good value.

Good.

Hotel is beautiful but service at dinner time and in the evening for the bar was so slow. I remember the team being much more on it around Covid and right after Covid. I hope management addresses this as it’s a beautiful hotel.

Great experience in Sidmouth! Clean and comfortable. Great view. Continental breakfast was tasty, not a huge choice but everything was fresh and good quality. We tried SPA which was good, not very big, but there were not many people in there so we enjoyed it. Staff on the reception and in the restaurant were friendly. Superb location - 3 min to the sea and embankment with cafes and restaurants. Definitely will recommend and return.

Hotel is beautiful but service at dinner time and in the evening for the bar was so slow. I remember the team being much more on it around Covid and right after Covid. I hope management addresses this as it’s a beautiful hotel.

Great experience in Sidmouth! Clean and comfortable. Great view. Continental breakfast was tasty, not a huge choice but everything was fresh and good quality. We tried SPA which was good, not very big, but there were not many people in there so we enjoyed it. Staff on the reception and in the restaurant were friendly. Superb location - 3 min to the sea and embankment with cafes and restaurants. Definitely will recommend and return.

Great stay at the Harbour Hotel, facilities are excellent, staff are friendly and welcoming, location is great, loved the outdoor heated pool and terrace. The shops and seafront were a 10min walk away with good choice of shops and food outlets, local cinema was great and just a 15min walk. We had a great relaxing stay. Terrace view room was spacious and clean.

Great stay at the Harbour Hotel, facilities are excellent, staff are friendly and welcoming, location is great, loved the outdoor heated pool and terrace. The shops and seafront were a 10min walk away with good choice of shops and food outlets, local cinema was great and just a 15min walk. We had a great relaxing stay. Terrace view room was spacious and clean.

We have previously stayed in the Christchurch Harbour Hotel and that experience was excellent so was excited to try the Hotel in Sidmouth. The staff were all lovely and helpful couldn’t fault their service. Unfortunately I would say our room was only big enough for 1 person. The room was very small, when we entered into our room we bumped straight into the bed, not much room to move around it. The kettle and fridge were also in the wardrobe which was very hard to get to as once opening the door this hit the bed. Also as the room was small and at the top of the hotel the room was very hot and could not sleep due to the intense heat in this room. The toilet was also dirty which I cleaned myself and did pass on this information to reception staff. It was such a shame as we had such a lovely stay at the previous hotel and was so looking forward to this birthday treat. The room was not what we were expecting and was a real let down

We have previously stayed in the Christchurch Harbour Hotel and that experience was excellent so was excited to try the Hotel in Sidmouth. The staff were all lovely and helpful couldn’t fault their service. Unfortunately I would say our room was only big enough for 1 person. The room was very small, when we entered into our room we bumped straight into the bed, not much room to move around it. The kettle and fridge were also in the wardrobe which was very hard to get to as once opening the door this hit the bed. Also as the room was small and at the top of the hotel the room was very hot and could not sleep due to the intense heat in this room. The toilet was also dirty which I cleaned myself and did pass on this information to reception staff. It was such a shame as we had such a lovely stay at the previous hotel and was so looking forward to this birthday treat. The room was not what we were expecting and was a real let down

Absolutely lovely location, and stunning views from the restaurant. We had a really spacious, quiet room that was super clean. (I think we even had an upgrade.) Everything about the stay was great and I'd recommend the hotel to anyone. It's less than a 10 min walk into the town with plenty of food options around. The only two things I encountered that didn't make my rating completely 5* - I booked a spa treatment online and paid, only to go to the spa at my booking time for them to say their servers were down so anything booked online wasn't confirmed. They were as accommodating as they could be, and booked me for the next day, but my plans had to be altered and I felt like I'd wasted a day! Another small thing, when we ordered some tempura prawns as room service, we were told the £4 price was actually just for one, normal sized prawn.. I think that was a bit steep!

Absolutely lovely location, and stunning views from the restaurant. We had a really spacious, quiet room that was super clean. (I think we even had an upgrade.) Everything about the stay was great and I'd recommend the hotel to anyone. It's less than a 10 min walk into the town with plenty of food options around. The only two things I encountered that didn't make my rating completely 5* - I booked a spa treatment online and paid, only to go to the spa at my booking time for them to say their servers were down so anything booked online wasn't confirmed. They were as accommodating as they could be, and booked me for the next day, but my plans had to be altered and I felt like I'd wasted a day! Another small thing, when we ordered some tempura prawns as room service, we were told the £4 price was actually just for one, normal sized prawn.. I think that was a bit steep!

Room was not as expected/advertised. Room was difficult to move around with the sofa blocking walkway to bathroom when in use. Balcony was not spacious terrace with privacy screens, as shown in photos, but very small and shared with neighbours' seating immediately outside our french doors. No privacy whatsoever. Found someone's shoe under a cushion, toilet rim needs serious attention and black mould in bath sealant. Air con duct was very close with noise and smell being very unpleasant. This was supposedly one of the best rooms in the hotel at £360 per night but failed to impress on any level apart from the view. Do not accept Room 33 as you will surely be disappointed.

Room was not as expected/advertised. Room was difficult to move around with the sofa blocking walkway to bathroom when in use. Balcony was not spacious terrace with privacy screens, as shown in photos, but very small and shared with neighbours' seating immediately outside our french doors. No privacy whatsoever. Found someone's shoe under a cushion, toilet rim needs serious attention and black mould in bath sealant. Air con duct was very close with noise and smell being very unpleasant. This was supposedly one of the best rooms in the hotel at £360 per night but failed to impress on any level apart from the view. Do not accept Room 33 as you will surely be disappointed.

Was fantastic and the place was really clean every where

Was fantastic and the place was really clean every where

Everything

Everything

You ask unique. OK We paid extra for a balcony but didn’t want to sit there as the table to put out drinks by the two old creaky looking chairs was covered in seagull crap. Pretty unique feature. No time to deal as we wanted to make use of the rest of the day after a long drive and next day weather was rainy. Next day on return from exploring the town still same crap on table so phoned reception as rain had stopped and would be nice to sit outside but after calling 5 times over 20 minutes got no response so gave up. Was told later that only one person on the desk and was on the phone constantly so could not answer my calls. Calls from outside have higher priority to calls from guests it would seem. First night we had dinner at the hotel. Catch of the day was more catch of the week and my wife’s choice of fish was even less fresh and quite fishy. Had a great meal at Neal’s restaurant in town next evening where they serve fresh fish and enjoyed. Having spent £1k at this hotel for room plus evening meal and a continental breakfast typical of a 2 star hotel it has decided us that choosing a so called 5 star hotel in the holiday towns of the UK is a stupid idea and best to stick to anywhere outside the U.K. where we have have never experienced such poor value for money. Nice place Sidmouth shame about the hotel.

You ask unique. OK We paid extra for a balcony but didn’t want to sit there as the table to put out drinks by the two old creaky looking chairs was covered in seagull crap. Pretty unique feature. No time to deal as we wanted to make use of the rest of the day after a long drive and next day weather was rainy. Next day on return from exploring the town still same crap on table so phoned reception as rain had stopped and would be nice to sit outside but after calling 5 times over 20 minutes got no response so gave up. Was told later that only one person on the desk and was on the phone constantly so could not answer my calls. Calls from outside have higher priority to calls from guests it would seem. First night we had dinner at the hotel. Catch of the day was more catch of the week and my wife’s choice of fish was even less fresh and quite fishy. Had a great meal at Neal’s restaurant in town next evening where they serve fresh fish and enjoyed. Having spent £1k at this hotel for room plus evening meal and a continental breakfast typical of a 2 star hotel it has decided us that choosing a so called 5 star hotel in the holiday towns of the UK is a stupid idea and best to stick to anywhere outside the U.K. where we have have never experienced such poor value for money. Nice place Sidmouth shame about the hotel.

The hotel itself is wonderful, very clean and very nice staff. The problem comes from Room 21 which if you ask me should not be let out to anyone. All the staff know about it and the lady at checkout was apologising as soon as we handed over the room key. To think they even charge extra for the sea view room. I have been in colder saunas! The window only opens a few inches and we should have known it was a hot room when on entry there was a fan on full.. problem is it was impossible to sleep, it was so hot , too hot.. if we were dogs in a car we would be prosecuted

The hotel itself is wonderful, very clean and very nice staff. The problem comes from Room 21 which if you ask me should not be let out to anyone. All the staff know about it and the lady at checkout was apologising as soon as we handed over the room key. To think they even charge extra for the sea view room. I have been in colder saunas! The window only opens a few inches and we should have known it was a hot room when on entry there was a fan on full.. problem is it was impossible to sleep, it was so hot , too hot.. if we were dogs in a car we would be prosecuted

Too basic and limited options available for continental breakfast. Also, it would have been nice to have available cutlery for different elements of breakfast dishes, rather than having to reuse one set of cutlery for everything. Generally food and drink prices were high, even by hotel standards and portion sizes could have been more generous for the money charged. Our room could have been more spacious and was exceptionally hot. Thank goodness we had a couple of fans. Twin beds ideally should have at least a small gap between them. Ours did not any space whatsoever. However, staff were friendly, the room was clean and the hotel is in a stunning location. We were grateful for our beautiful view of the sea from our decked area outside our room, which was a real plus point.

Too basic and limited options available for continental breakfast. Also, it would have been nice to have available cutlery for different elements of breakfast dishes, rather than having to reuse one set of cutlery for everything. Generally food and drink prices were high, even by hotel standards and portion sizes could have been more generous for the money charged. Our room could have been more spacious and was exceptionally hot. Thank goodness we had a couple of fans. Twin beds ideally should have at least a small gap between them. Ours did not any space whatsoever. However, staff were friendly, the room was clean and the hotel is in a stunning location. We were grateful for our beautiful view of the sea from our decked area outside our room, which was a real plus point.

An excellent hotel in a great location

An excellent hotel in a great location

Everything was wonderful

Everything was wonderful

Everything about the hotel was lovely, the staff were friendly and very helpful. The facilities were fabulous with the Spa and we ended up eating in the hotel restaurant the Upper Deck each ever our stay because the food was so good. I would definitely recommend this hotel.

Everything about the hotel was lovely, the staff were friendly and very helpful. The facilities were fabulous with the Spa and we ended up eating in the hotel restaurant the Upper Deck each ever our stay because the food was so good. I would definitely recommend this hotel.

We booked for our 10th anniversary. Emailed a month before to say that it was our anniversary and that would be amazing if we could use our VIP hotels.com status to make that happen and also about any spa packages available. On check in it was clear that they hadn't even seen the message, which explains no response. They did send a bottle of prosecco to our room which was nice. The room was fine, but very small, and considering the price, wasnt good value. Staff were good and friendly. Spa and poor area were good. I think the biggest let down was the food. Really average and overpriced. When they advertise "tempura vegetables", they should know what tempura is...its not the batter they use for the fish and chips!! The fish and chips is very avaerage too. Thin, too much batter and over fried. £30 for a main (once you've added carbs), and its bang average, is just too much. Could be great but needs to decide what it wants to be. If it thinks its a 5 star hotel, food needs to be much better. For the price of the rooms and food, it just doesn't stack up.

We booked for our 10th anniversary. Emailed a month before to say that it was our anniversary and that would be amazing if we could use our VIP hotels.com status to make that happen and also about any spa packages available. On check in it was clear that they hadn't even seen the message, which explains no response. They did send a bottle of prosecco to our room which was nice. The room was fine, but very small, and considering the price, wasnt good value. Staff were good and friendly. Spa and poor area were good. I think the biggest let down was the food. Really average and overpriced. When they advertise "tempura vegetables", they should know what tempura is...its not the batter they use for the fish and chips!! The fish and chips is very avaerage too. Thin, too much batter and over fried. £30 for a main (once you've added carbs), and its bang average, is just too much. Could be great but needs to decide what it wants to be. If it thinks its a 5 star hotel, food needs to be much better. For the price of the rooms and food, it just doesn't stack up.