Spacious rooms, pool area disappointing, average breakfast. Not recommended for the price.

The Parc Germano Suites sit on a west facing hill-side with excellent views of Lake Garda. The complex is about ten-minutes walk from Bardelino along a somewhat busy road. The grounds are well tended. The staff are exemplary and were professional and very helpful throughout our stay. However, we were disappointed by our suite and by some of the facilities. We stayed in a suite with a private pool for which we paid a premium. The living accommodation was sparsely furnished. The main seating was a sofa-bed with not additional cushions and therefore little back support. We ended up bringing cushions and pillows off the bed to make it comfortable to sit on. I think that the suite had once had a kitchen. We had the impression that this had been removed and the work poorly finished. Very limited crockery was provided in the room. And when we ordered room service it arrived with disposable cutlery and no plates. A very large plant pot which was empty and I think belonged to the outside display was in the living room when we arrived and we had to move this outside. The suite caught strong sun in the afternoon but there was only a small sun-shade bedside the pool making it difficult to sit outside. At this price point (over 2,000 Euro for six nights) I would have expected an awning or other shade. The gym was poorly equipped. The cardiovascular equipment consisted of one stationary bike, one treadmill, and one slightly damaged cross-trainer. What I initially took to be

The Parc Germano Suites sit on a west facing hill-side with excellent views of Lake Garda. The complex is about ten-minutes walk from Bardelino along a somewhat busy road. The grounds are well tended. The staff are exemplary and were professional and very helpful throughout our stay. However, we were disappointed by our suite and by some of the facilities. We stayed in a suite with a private pool for which we paid a premium. The living accommodation was sparsely furnished. The main seating was a sofa-bed with not additional cushions and therefore little back support. We ended up bringing cushions and pillows off the bed to make it comfortable to sit on. I think that the suite had once had a kitchen. We had the impression that this had been removed and the work poorly finished. Very limited crockery was provided in the room. And when we ordered room service it arrived with disposable cutlery and no plates. A very large plant pot which was empty and I think belonged to the outside display was in the living room when we arrived and we had to move this outside. The suite caught strong sun in the afternoon but there was only a small sun-shade bedside the pool making it difficult to sit outside. At this price point (over 2,000 Euro for six nights) I would have expected an awning or other shade. The gym was poorly equipped. The cardiovascular equipment consisted of one stationary bike, one treadmill, and one slightly damaged cross-trainer. What I initially took to be

Very pleasant stay

Very pleasant stay

The property has a sense of serenity with beautiful views. Its location is excellent a short walk along the lake's promenade gets you right to Bardolino centre with beautiful resraurants and shops. Very clean and the staff are very helpful. Only negative is that the rooms are a bit dated and need an uplift with better decor. Saying that I would still choose this hotel if visiting the area again!

The property has a sense of serenity with beautiful views. Its location is excellent a short walk along the lake's promenade gets you right to Bardolino centre with beautiful resraurants and shops. Very clean and the staff are very helpful. Only negative is that the rooms are a bit dated and need an uplift with better decor. Saying that I would still choose this hotel if visiting the area again!

Hotel is very nice and staff is friendly. We did however experience issues with the room. Arriving late we found the room ready with a small gift and the jacuzzi turned on, so first impression was very good. When we went to bed we could not turn on the heating, and as it was late we decided not to call for a technician at midnight. It was a chilly night, but when we mentioned next morning, we learned that heating was managed centrally, and the issue was that they forgot to turn it on.. Next topic was the turkish bath not working. We had a technician coming wery quickly, and it appeared to work. When we wanted to use it the following evening, it did however only work for 15 minutes, and then went in error again. Spa treatments were nice and offered value for money. The indoor pool area was more like a swimming pool than a spa area with a high noise level and kids playing. The hotel surroundings, the view and the location is very nice, but we did not have the suite experience we paid for.

Hotel is very nice and staff is friendly. We did however experience issues with the room. Arriving late we found the room ready with a small gift and the jacuzzi turned on, so first impression was very good. When we went to bed we could not turn on the heating, and as it was late we decided not to call for a technician at midnight. It was a chilly night, but when we mentioned next morning, we learned that heating was managed centrally, and the issue was that they forgot to turn it on.. Next topic was the turkish bath not working. We had a technician coming wery quickly, and it appeared to work. When we wanted to use it the following evening, it did however only work for 15 minutes, and then went in error again. Spa treatments were nice and offered value for money. The indoor pool area was more like a swimming pool than a spa area with a high noise level and kids playing. The hotel surroundings, the view and the location is very nice, but we did not have the suite experience we paid for.

The hotel staff are very welcoming, helpful and friendly. My only constructive criticism is that the water from the shower either has little or no pressure in the mornings, and it’s very difficult to regulate the temperature. It was either scalding, hot or freezing cold. Also breakfast was disappointing as unless you got there literally at 7:30 everything was cold, I am aware they sealed the silver platters with hot water, but there didn’t appear to be any candles keeping the hot water hot. Therefore the food was cold. We did have omelettes this morning our last day and only wish we are done that previously in the week but couldn’t see it advertised that they were available.

The hotel staff are very welcoming, helpful and friendly. My only constructive criticism is that the water from the shower either has little or no pressure in the mornings, and it’s very difficult to regulate the temperature. It was either scalding, hot or freezing cold. Also breakfast was disappointing as unless you got there literally at 7:30 everything was cold, I am aware they sealed the silver platters with hot water, but there didn’t appear to be any candles keeping the hot water hot. Therefore the food was cold. We did have omelettes this morning our last day and only wish we are done that previously in the week but couldn’t see it advertised that they were available.

Lovely place to stay. The properties that had their own pools looked amazing. Our accommodation was spacious and clean. The air con was controlled by reception, you just ring them and they set it at your requested temperature. There are two pools. One for children, and one that is adults only (this has lovely views over the lake). Pool towels are provided in the room. Breakfast was lovely with plenty of choice and lots of indoor and outdoor seating. All staff were polite and helpful. There is plenty of parking near the reception area and also underground parking. Easy walking distance to Bardolino and Garda.

Lovely place to stay. The properties that had their own pools looked amazing. Our accommodation was spacious and clean. The air con was controlled by reception, you just ring them and they set it at your requested temperature. There are two pools. One for children, and one that is adults only (this has lovely views over the lake). Pool towels are provided in the room. Breakfast was lovely with plenty of choice and lots of indoor and outdoor seating. All staff were polite and helpful. There is plenty of parking near the reception area and also underground parking. Easy walking distance to Bardolino and Garda.

Fantastic hotel and spacious room, separate lounge kitchen and master bedroom. Well equipped kitchen and lovely patio for evening drinks and meal. Breakfast very good, views over the lake and beyond. Great location

Fantastic hotel and spacious room, separate lounge kitchen and master bedroom. Well equipped kitchen and lovely patio for evening drinks and meal. Breakfast very good, views over the lake and beyond. Great location

Excellent views to the lake and hills from the restaurant, but the hotel rooms were a little tired and the surrounding foliage quite overgrown. The lawn outside our apartment was full of long weeds and the hedge hungover the path. The bed was quite uncomfortable. A wide selection of options for breakfast but the heated stuff was usually cold. The hotel is a good 15-20 min walk uphill from Bardolino which can be quite challenging in the heat. There is no shuttle service.

Excellent views to the lake and hills from the restaurant, but the hotel rooms were a little tired and the surrounding foliage quite overgrown. The lawn outside our apartment was full of long weeds and the hedge hungover the path. The bed was quite uncomfortable. A wide selection of options for breakfast but the heated stuff was usually cold. The hotel is a good 15-20 min walk uphill from Bardolino which can be quite challenging in the heat. There is no shuttle service.

Lovely location . Charming professional friendly staff. Couldn't be nicer .

Lovely location . Charming professional friendly staff. Couldn't be nicer .

Very nice hotel with a wonderful view of Garda and spectacular sunsets from the rooftop bar. 10-15 min walk to town where there are a lot of cute restaurants. Rooms are very spacious, beds could be more comfortable though. Overall a lovely place to stay.

Very nice hotel with a wonderful view of Garda and spectacular sunsets from the rooftop bar. 10-15 min walk to town where there are a lot of cute restaurants. Rooms are very spacious, beds could be more comfortable though. Overall a lovely place to stay.

Worst custumer service

Worst custumer service

Horrible service except for the receptionist.

Horrible service except for the receptionist.

It's a very nice setting and environment that will leave no one disappointed. The view is nice over the lake as well, with only a short walk to it. Our room was very comfortable and enjoyable. The property is obviously designed for Germans in mind (hence the name I guess) - more than half of the cars in the parkinglot was from D or A. On the negative side there was too much ball-playing in the pool - even in the very pictures they show adults are playing with balls in the childrens pool. My personal disappointment was with their "cashless card" which we were not informed about when we checked in - and to arrange it took two walking trips to our room which was far away. This could certainly have been done much easier. Great parking, great location, clean & comfortable property - but never with a touch of "personal feel" - a pure industrial property that probably work well. I am not sure I will come back - at least I will test similar properties first as I feel this one - even though nice - was not the best value for money - and with no personal touch towards the guests.

It's a very nice setting and environment that will leave no one disappointed. The view is nice over the lake as well, with only a short walk to it. Our room was very comfortable and enjoyable. The property is obviously designed for Germans in mind (hence the name I guess) - more than half of the cars in the parkinglot was from D or A. On the negative side there was too much ball-playing in the pool - even in the very pictures they show adults are playing with balls in the childrens pool. My personal disappointment was with their "cashless card" which we were not informed about when we checked in - and to arrange it took two walking trips to our room which was far away. This could certainly have been done much easier. Great parking, great location, clean & comfortable property - but never with a touch of "personal feel" - a pure industrial property that probably work well. I am not sure I will come back - at least I will test similar properties first as I feel this one - even though nice - was not the best value for money - and with no personal touch towards the guests.

The adult outside pool surrounded by totally open space did not have sufficient sun beds so for 3 days we were unable to use the area. Breakfast was a poor standard with no offer to serve hot food and service was slow.

The adult outside pool surrounded by totally open space did not have sufficient sun beds so for 3 days we were unable to use the area. Breakfast was a poor standard with no offer to serve hot food and service was slow.

The room was very spacious and clean. Very comfortable stay and lovely staff. Great breakfast buffet with loads of choice and a great view to eat it with. We are already planning our return trip for next year.

The room was very spacious and clean. Very comfortable stay and lovely staff. Great breakfast buffet with loads of choice and a great view to eat it with. We are already planning our return trip for next year.

The hotel is lovely. Staff were very friendly. We stayed in a suite and it was very well maintained and clean. Found it to be excellent value. The views from the rooftop bar are excellent. Breakfast was very good also. Would not hesitate to stay again.