Property was nice to stay at, although staff were rude when we had originally booked a room and was put into a room that did not accommodate our needs.

Property was nice to stay at, although staff were rude when we had originally booked a room and was put into a room that did not accommodate our needs.

The room was clean & neat/comfortable, however none of the facilities were available at time of my stay- no restaurant, no bar & no pool. It wouldve been preferable to advise people of this before they make a booking. There was nothing on website about this. Disappointing.

The room was clean & neat/comfortable, however none of the facilities were available at time of my stay- no restaurant, no bar & no pool. It wouldve been preferable to advise people of this before they make a booking. There was nothing on website about this. Disappointing.

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Enjoyable stay. Clean,large room. Bed was super comfortable. No restaurant at moment but didn't bother us. Good value for money.

Enjoyable stay. Clean,large room. Bed was super comfortable. No restaurant at moment but didn't bother us. Good value for money.

The property is under massive amounts of construction and renovation so is offering no services (breakfast, pool, bar, etc). Now is perhaps not the best time to stay at this property

The property is under massive amounts of construction and renovation so is offering no services (breakfast, pool, bar, etc). Now is perhaps not the best time to stay at this property

We booked late through a 3rd party seller, just needing a single night and hadn't realised that the resort is currently being refurbished and several of its facilities are closed but we got a friendly phone call to point this out and offer us the option of changing our minds. It wasn't needed - we were happy to stay. Chose the premium room and we found it to be clean, spacious and to our requirements. Linens and pillows were good. Mugs were tiny but we can forgive that. The reception staff were more than accommodating at our request for a late check out and for that we are very grateful. We would usually chose to stay somewhere much more individual but for the single night we were happy with the Kununurra Lake Resort

We booked late through a 3rd party seller, just needing a single night and hadn't realised that the resort is currently being refurbished and several of its facilities are closed but we got a friendly phone call to point this out and offer us the option of changing our minds. It wasn't needed - we were happy to stay. Chose the premium room and we found it to be clean, spacious and to our requirements. Linens and pillows were good. Mugs were tiny but we can forgive that. The reception staff were more than accommodating at our request for a late check out and for that we are very grateful. We would usually chose to stay somewhere much more individual but for the single night we were happy with the Kununurra Lake Resort

The hotel room was lovely and the staff were all very accomodating and friendly. I think once all the renovations (e.g wifi/restaurant/pool/washing facilities) it will be a stand out place. However, It was pleasant even without these for my short stay.

The hotel room was lovely and the staff were all very accomodating and friendly. I think once all the renovations (e.g wifi/restaurant/pool/washing facilities) it will be a stand out place. However, It was pleasant even without these for my short stay.

Location is very good. The renovations were disappointing

Location is very good. The renovations were disappointing

This place should be closed until the renovations are completed, its a demolition site, we weren't told that the bar, restaurant, pool and caravan were all closed. Clem in reception was very helpful but had a hard job with all the works going on and the complaints.

Clean room for a quick overnight stay. Unfortunately coffee and cups available but no kettle

We stayed here for 7 nights. Our room was nice and location was good, 15 minutes walk from town. Clementine was very helpful but unfortunately restaurant was closed and the resort is having major renovations. Our room was cleaned every second day, value for money was good.

We stayed here for 7 nights. Our room was nice and location was good, 15 minutes walk from town. Clementine was very helpful but unfortunately restaurant was closed and the resort is having major renovations. Our room was cleaned every second day, value for money was good.

Enjoyed it all but in need of serious upgrades ….. This has detoriated since our last visit in 2018 & will not stay again as I thought brekki was included to b told in arrival none Excellent position

Enjoyed it all but in need of serious upgrades ….. This has detoriated since our last visit in 2018 & will not stay again as I thought brekki was included to b told in arrival none Excellent position

As the resort will soon be undergoing a makeover, the room was rather dated, but very clean and comfortable. It is very quiet with great views and walks around Lake Kununurra. Also close to town. The staff and especially John went out of their way to make our stay as comfortable as possible.

I was arriving late so sent a email to ask about booking in, I didn't receive a reply so phoned on the day, the phone contact was friendly and helpful. The room was clean and tidy. I didn't have a cuppa because the milk was already open and half used. No shampoo or conditioner were supplied. Hand made soaps were nice.

I was arriving late so sent a email to ask about booking in, I didn't receive a reply so phoned on the day, the phone contact was friendly and helpful. The room was clean and tidy. I didn't have a cuppa because the milk was already open and half used. No shampoo or conditioner were supplied. Hand made soaps were nice.

Room was basic for an overnight stay. Bathroom bin was still full from previous clieñts. Got into bed and a large cockroach ran out from under the single bed. It is not uncommon but not welcoming. Reception lady was polite helpful and friendly.

Room was basic for an overnight stay. Bathroom bin was still full from previous clieñts. Got into bed and a large cockroach ran out from under the single bed. It is not uncommon but not welcoming. Reception lady was polite helpful and friendly.

Must of been some glitch between Hotels.com and the resort as they did not have our reservation, even though I received confirmation email. Also when I rang asking about getting from the airport I was told to organise a taxi. Taxi's in Kununurra are like hens teeth. When we got to the hotel they said they would have picked us up in the shuttle bus. However, no one said that on the phone. We did get a room anyway even though our booking was not there. The booking also included breakfast but they were only serving dinner. So need to correct that in your advert. The staff were lovely and very apologetic. It's a bit out of the way, and ok if you have a car.

Must of been some glitch between Hotels.com and the resort as they did not have our reservation, even though I received confirmation email. Also when I rang asking about getting from the airport I was told to organise a taxi. Taxi's in Kununurra are like hens teeth. When we got to the hotel they said they would have picked us up in the shuttle bus. However, no one said that on the phone. We did get a room anyway even though our booking was not there. The booking also included breakfast but they were only serving dinner. So need to correct that in your advert. The staff were lovely and very apologetic. It's a bit out of the way, and ok if you have a car.

Nice premises and good accomodation with good facilities. Staff have been very helpful. The sunset over the Lake is beautiful

Nice premises and good accomodation with good facilities. Staff have been very helpful. The sunset over the Lake is beautiful

A lovely peaceful lakeside setting, comfortable room, restaurant and pool on site. Exceptional staff and the addition of a late check out made our stay very enjoyable.