clean

clean

Enjoyed my stay. I would definitely stay again when I’m in Ghana

Enjoyed my stay. I would definitely stay again when I’m in Ghana

I was very disappointed with Oak plaza hotel.Back in 2021 I visited the bar area and said maybe i might visit another time i return to ghana thinking at the time it must be a nice hotel. Not sure if they changed management or poor upkeep but it was not a very good hotel at all. I visited the hotel on my honeymoon and the room was subpar. The bathroom was not clean and small.The tub to jump in was too high off ground.The A.C. was not working and we called staff 3x and they showed up 1x time and said they would return and never did. Totally disappointed and unhappy! Only positive was breakfast/lunch area where the waitress staff was nice and accommodatng. Other than that I dont think I would return so dont use this hotel.

I was very disappointed with Oak plaza hotel.Back in 2021 I visited the bar area and said maybe i might visit another time i return to ghana thinking at the time it must be a nice hotel. Not sure if they changed management or poor upkeep but it was not a very good hotel at all. I visited the hotel on my honeymoon and the room was subpar. The bathroom was not clean and small.The tub to jump in was too high off ground.The A.C. was not working and we called staff 3x and they showed up 1x time and said they would return and never did. Totally disappointed and unhappy! Only positive was breakfast/lunch area where the waitress staff was nice and accommodatng. Other than that I dont think I would return so dont use this hotel.

The had good property. The only problem was the shower room. It was small and the bath water holds and leaks all over the floor.

The had good property. The only problem was the shower room. It was small and the bath water holds and leaks all over the floor.

The breakfast was very delicious. There is Ghanian options and continental breakfast option. Choose Ghanian dishes...delicious. I would recommend this hotel.

The breakfast was very delicious. There is Ghanian options and continental breakfast option. Choose Ghanian dishes...delicious. I would recommend this hotel.

Staff are great.

Staff are great.

All my experiences over the years before Covid and immediately after Covid were excellent. I was given the appropriate room paid for. This time I was in a cage. I could not turn inside the shower. Hospitality was good and staff friendly with good communication skills

All my experiences over the years before Covid and immediately after Covid were excellent. I was given the appropriate room paid for. This time I was in a cage. I could not turn inside the shower. Hospitality was good and staff friendly with good communication skills

The service was outstanding

The service was outstanding

It was close to dining and shopping options. The door of the shower was not aligned properly so water escaped when I showered. Room 222.

It was close to dining and shopping options. The door of the shower was not aligned properly so water escaped when I showered. Room 222.

Good value. Clean and well maintained. Courteous staff

Good value. Clean and well maintained. Courteous staff

It's was a nice hotel, except the wifi is a little slow and the hallways are a little warm, other than that everything else was great

It's was a nice hotel, except the wifi is a little slow and the hallways are a little warm, other than that everything else was great

My husband and I enjoyed our stay here!! It was a nice ending to our beautiful honeymoon trip. The rooms, restaurants, food and staff were all wonderful. We enjoyed relaxing by the pool with our drinks while listening to great music. We will definitely be coming back!!

My husband and I enjoyed our stay here!! It was a nice ending to our beautiful honeymoon trip. The rooms, restaurants, food and staff were all wonderful. We enjoyed relaxing by the pool with our drinks while listening to great music. We will definitely be coming back!!

I was a lil sad because i didnt get to experience the place due to emergency had to cancle but im happy everything was resolved and will make it up and book again hotel to experince it.

I was a lil sad because i didnt get to experience the place due to emergency had to cancle but im happy everything was resolved and will make it up and book again hotel to experince it.

We enjoyed our stay for the most part, however found the room itself to be very small. This made it difficult to have space for our belonging. The hand held shower fixture had a kink/crack in the line causing it to not function properly. This was somewhat inconveinient. The location of the hotel is very convient and within walking distance of The Palace Mall. The complimentary breakfast was very, very nice. The service workers were very accomodating and the food choices were extensive, including local favorites as well as continental offerings. The daily fresh cut fruits and juices were especially delicious. We sent a few items to be laundered and that service could not have been better. Items cleaned/pressed and returned promptly. I found it odd that the pool was treated as a restaurant/nightclub (Jam Rock), more than as a pool, with the pool closing at 6:00 pm and serving only as ambiance for the restaurant/night club. Service at Jam Rock at times was very slow, the bar at times did not have necessary supplies needed for menu items offered. I tried leaving a "pool tip" at check out as suggested in the Hotel Information Book found in the room but employees at Reception seemed to unfamiliar with the term.

We enjoyed our stay for the most part, however found the room itself to be very small. This made it difficult to have space for our belonging. The hand held shower fixture had a kink/crack in the line causing it to not function properly. This was somewhat inconveinient. The location of the hotel is very convient and within walking distance of The Palace Mall. The complimentary breakfast was very, very nice. The service workers were very accomodating and the food choices were extensive, including local favorites as well as continental offerings. The daily fresh cut fruits and juices were especially delicious. We sent a few items to be laundered and that service could not have been better. Items cleaned/pressed and returned promptly. I found it odd that the pool was treated as a restaurant/nightclub (Jam Rock), more than as a pool, with the pool closing at 6:00 pm and serving only as ambiance for the restaurant/night club. Service at Jam Rock at times was very slow, the bar at times did not have necessary supplies needed for menu items offered. I tried leaving a "pool tip" at check out as suggested in the Hotel Information Book found in the room but employees at Reception seemed to unfamiliar with the term.

Excellent customer service. Staff were great and happy to help. Will stay there whenever again. Thanks

Excellent customer service. Staff were great and happy to help. Will stay there whenever again. Thanks

The Oak Plaza hotel is a lovely little hotel. First impressions were good. A little more attention to detail is needed but for a night away it was alright.

The Oak Plaza hotel is a lovely little hotel. First impressions were good. A little more attention to detail is needed but for a night away it was alright.