The hotel is decent for short stays and the value for money is good. Easy to access, late checkin was very easy, even if front desk is not staffed. However, service was poor. Although checkout is at 11, we were woken up with powerful knocks on the door before 8am to pay for the room “because our boss decided to close the reception earlier” (the room was guaranteed with a credit card anyway); when I said we would go in half an hour, we were told “now!”, not even a “please”. At 8:30 we wanted to have breakfast, we were told they had already closed the breakfast because “the boss decided to close earlier”, although the time announced was until 10am. After asking to see the boss without success, we were at least offered the favour of a cup of coffee. The surroundings are very quiet, which is a plus when needing to rest after late arrival, but that was spoiled by the staff’s unsolicited wake-up knocks. It would be unfair not to recommend the hotel, as the value for money is good, rooms are of good size and beds comfortable, but they really need to train their personnel in customer care.

The hotel is decent for short stays and the value for money is good. Easy to access, late checkin was very easy, even if front desk is not staffed. However, service was poor. Although checkout is at 11, we were woken up with powerful knocks on the door before 8am to pay for the room “because our boss decided to close the reception earlier” (the room was guaranteed with a credit card anyway); when I said we would go in half an hour, we were told “now!”, not even a “please”. At 8:30 we wanted to have breakfast, we were told they had already closed the breakfast because “the boss decided to close earlier”, although the time announced was until 10am. After asking to see the boss without success, we were at least offered the favour of a cup of coffee. The surroundings are very quiet, which is a plus when needing to rest after late arrival, but that was spoiled by the staff’s unsolicited wake-up knocks. It would be unfair not to recommend the hotel, as the value for money is good, rooms are of good size and beds comfortable, but they really need to train their personnel in customer care.

Average

Average

Most pleasant people at this hotel. Spacy rooms with comfortable beds

Most pleasant people at this hotel. Spacy rooms with comfortable beds

The hotel is located in an industrial area. Very quiet as all other previous comments. Extremely well organized check-in, very friendly and welcoming staff. The only real issue is the type of tiles builder/owner elected on the floor in the bathroom. When getting wet the floor becomes very slippery and due to the shine on the tiles one cannot see the water to avoid an accident. My mom fell and hit her head due to the above situation. The owner of the hotel did not think of consequences (human trauma) and liability at all, unless the German law does not protect the consumer? Also does not have AC in the room.

The hotel is located in an industrial area. Very quiet as all other previous comments. Extremely well organized check-in, very friendly and welcoming staff. The only real issue is the type of tiles builder/owner elected on the floor in the bathroom. When getting wet the floor becomes very slippery and due to the shine on the tiles one cannot see the water to avoid an accident. My mom fell and hit her head due to the above situation. The owner of the hotel did not think of consequences (human trauma) and liability at all, unless the German law does not protect the consumer? Also does not have AC in the room.

Room was very clean except for the carpet. Service was good except for the clerk smoking in the hotel entry. Best of all was the breakfast - it was really good and well worth the price. Location was good for quick access to Nuremburg's downtown.

Room was very clean except for the carpet. Service was good except for the clerk smoking in the hotel entry. Best of all was the breakfast - it was really good and well worth the price. Location was good for quick access to Nuremburg's downtown.

The hotel is located near car dealerships, we thought it was weird, but there were no problems. The young woman at check-in was very friendly & spoke perfect English. When I asked if they had laundry facilities, she offered to throw a load in for us. It was much appreciated! She even brought a rack for us to hang it on in our room.

The hotel is located near car dealerships, we thought it was weird, but there were no problems. The young woman at check-in was very friendly & spoke perfect English. When I asked if they had laundry facilities, she offered to throw a load in for us. It was much appreciated! She even brought a rack for us to hang it on in our room.

Completely over charged €338 for 2 night due to exhibition in a hotel on an industrial estate . Rip off

Completely over charged €338 for 2 night due to exhibition in a hotel on an industrial estate . Rip off

Nice and clean place with spacious rooms for a good price. Easily accessable if you are with a car but otherwise not an extraodinary location.

Nice and clean place with spacious rooms for a good price. Easily accessable if you are with a car but otherwise not an extraodinary location.

We stayed here in transit, for a night. Very quiet, a bit far from the town, but we were driving there and didn't mind, plus it's close to the highway. Rooms are clean, large and practical. The gentleman at the reception was very nice and spoke perfect English. There's also free parking and seems safe. A very good experience overall. We stayed here with kids.

We stayed here in transit, for a night. Very quiet, a bit far from the town, but we were driving there and didn't mind, plus it's close to the highway. Rooms are clean, large and practical. The gentleman at the reception was very nice and spoke perfect English. There's also free parking and seems safe. A very good experience overall. We stayed here with kids.

Friendly staff. Very quiet neighborhood and hotel. Reasonable mini bar prices, and breakfast buffet. Not exactly the type of hotels I usually stay at, but that was the last room available within a 25 minute ride from Messe during a major convention. I got overcharged for one more breakfast than I actually had. I'm sure it would have been corrected if I insisted on my first thought that it was two breakfasts; the clerk said she had three down, and I said you could be right. But after I left and on my way on the bus, I remembered they were only two. I honestly did not even bother to call them or write them on it, it's just not worth the hassle for me. I just wish they could have been more reliable and accurate in that department.

Friendly staff. Very quiet neighborhood and hotel. Reasonable mini bar prices, and breakfast buffet. Not exactly the type of hotels I usually stay at, but that was the last room available within a 25 minute ride from Messe during a major convention. I got overcharged for one more breakfast than I actually had. I'm sure it would have been corrected if I insisted on my first thought that it was two breakfasts; the clerk said she had three down, and I said you could be right. But after I left and on my way on the bus, I remembered they were only two. I honestly did not even bother to call them or write them on it, it's just not worth the hassle for me. I just wish they could have been more reliable and accurate in that department.

Good hotel but their WiFi needs an upgrade to go throughout the hotel.

Good hotel but their WiFi needs an upgrade to go throughout the hotel.

Nice hotel, clean and confortable but outside of the city, far even by car. It has an easy way out of the city though

Excellent hotel but too far from amenities,had to drive to find nearest restaurant as ones nearby closed at 17.00

Excellent hotel but too far from amenities,had to drive to find nearest restaurant as ones nearby closed at 17.00