The location charges for parking $10.00….seems petty

The location charges for parking $10.00….seems petty

Amazing customer service from us checking in, to very end of our stay.

Amazing customer service from us checking in, to very end of our stay.

Very nice hotel, and good room pricing. Will stay again in this hotel if I need to visit Fayetteville NC in the future.

The hotel oversold the night we reserved which was reserved months in advance. I was called multiple times the day of to confirm my reservation which I did. Then only to be called again to be told they oversold and needed to move us. While I understand they were trying to make it right by moving us, they should have been honest in the first two calls about my reservation. It is frustrating to continue to receive calls about a reservation that clearly is confirmed ahead of time. I also feel we should have received a discount on our room or a free room for the inconvenience.

The hotel oversold the night we reserved which was reserved months in advance. I was called multiple times the day of to confirm my reservation which I did. Then only to be called again to be told they oversold and needed to move us. While I understand they were trying to make it right by moving us, they should have been honest in the first two calls about my reservation. It is frustrating to continue to receive calls about a reservation that clearly is confirmed ahead of time. I also feel we should have received a discount on our room or a free room for the inconvenience.

Very nice hotel, and good room pricing. Will stay again in this hotel if I need to visit Fayetteville NC in the future.

I would like for there to be a grip bar for handicapp person to grab hold to help get up from the bathroom seat.

I would like for there to be a grip bar for handicapp person to grab hold to help get up from the bathroom seat.

Room is are tight for a family of four. The bathroom is nice but the room living space/square footage is less than most rooms. We had a power outage and the additional points were not offered to member. The front desk staff was very nice.

Room is are tight for a family of four. The bathroom is nice but the room living space/square footage is less than most rooms. We had a power outage and the additional points were not offered to member. The front desk staff was very nice.

I love staying at this hotel. I have stayed here the last three years when I've stayed in Fayetteville. I plan to stay here again next year.

I love staying at this hotel. I have stayed here the last three years when I've stayed in Fayetteville. I plan to stay here again next year.

My family enjoyed this hotel. The staff was phenomenal they greeted everyone when they arrived and if you left and returned they would say welcome back!!! They even called a few hours before check in to make sure you were still coming and to see if you needed anything prior to your arrival!! Room service was provided daily new sheets and towels were provided!! The hotel was very welcoming and relaxing not noisy or dirty! The front desk and I mean all of them were professional and very accommodating. The free breakfast was delicious! The property had doors that would lock after a certain hour at night and you could only access the hotel with your room key, that added protection was appreciated. No one could just walk in so that provided a peace of mind at night! The pool with sprinkler for the kids was nice. My family enjoyed the few days here they were very impressed they felt at home!

Loved the staff and property !!

My family enjoyed this hotel. The staff was phenomenal they greeted everyone when they arrived and if you left and returned they would say welcome back!!! They even called a few hours before check in to make sure you were still coming and to see if you needed anything prior to your arrival!! Room service was provided daily new sheets and towels were provided!! The hotel was very welcoming and relaxing not noisy or dirty! The front desk and I mean all of them were professional and very accommodating. The free breakfast was delicious! The property had doors that would lock after a certain hour at night and you could only access the hotel with your room key, that added protection was appreciated. No one could just walk in so that provided a peace of mind at night! The pool with sprinkler for the kids was nice. My family enjoyed the few days here they were very impressed they felt at home!

Stayed for the Spartan race in the area, clean and quiet place to stay.

Stayed for the Spartan race in the area, clean and quiet place to stay.

Great modern rooms and bathrooms! Clean and amazing beds. Staff is warm and friendly, good free breakfast. This is where we always stay when we are in Fayetteville.

Great room and property

Great room and property

Despite the US Open it was beautifully quiet and conveniently located.

Despite the US Open it was beautifully quiet and conveniently located.

The hotel was very nice but way too far from Pinehurst for a nightly rate of $500. Not worth $500 a night . Dad could have offered discounts to volunteers

The hotel was very nice but way too far from Pinehurst for a nightly rate of $500. Not worth $500 a night . Dad could have offered discounts to volunteers

One of the friendliest staffs I have ever encountered!

One of the friendliest staffs I have ever encountered!

Great Location!

Great Location!

Staff is very friendly and helpful! Loved the breakfast every morning!

Staff is very friendly and helpful! Loved the breakfast every morning!