Great service

Great service

The place was nice, clean and at a perfect location. Nothing wrong to say. I love it

The place was nice, clean and at a perfect location. Nothing wrong to say. I love it

The staff was exceptional...from the security guards at the front ,gate ,to the reception and housekeeping..everyone was helpful with every concern , all while smiling ...location was exceptional, the restaurant and bar was very good...will definitely return

The staff was exceptional...from the security guards at the front ,gate ,to the reception and housekeeping..everyone was helpful with every concern , all while smiling ...location was exceptional, the restaurant and bar was very good...will definitely return

It is in the perfect location, just outside of Las Terrenas. Quiet, peaceful, beautiful, but close to dining and shopping.

It is in the perfect location, just outside of Las Terrenas. Quiet, peaceful, beautiful, but close to dining and shopping.

there were a number of issues in our unit… the dishwasher and clothes washer did not work, the balcony doors did not lock, there were no screens on the windows and doors so if we opened them to get fresh air, mosquitoes came in! The lighting in the unit was super dim everywhere! no reasonable place to put in makeup/get ready to go out.

there were a number of issues in our unit… the dishwasher and clothes washer did not work, the balcony doors did not lock, there were no screens on the windows and doors so if we opened them to get fresh air, mosquitoes came in! The lighting in the unit was super dim everywhere! no reasonable place to put in makeup/get ready to go out.

The room the staff

The room the staff

Good stay

Good stay

We drove past the property seven years ago and it caught our eye. We stayed this time. Very nicely decorated inside. Beds and linens were great. Check in was very easy. The overall property is older and overgrown, but it works. The kitchen pots, pans and cooking utensils are a worn out. But we successfully prepared meals nonetheless. The restaurant on the beach is a real upscale treat. Good choices. Excel service and they served the food very fast. We will definitely return to this property.

We drove past the property seven years ago and it caught our eye. We stayed this time. Very nicely decorated inside. Beds and linens were great. Check in was very easy. The overall property is older and overgrown, but it works. The kitchen pots, pans and cooking utensils are a worn out. But we successfully prepared meals nonetheless. The restaurant on the beach is a real upscale treat. Good choices. Excel service and they served the food very fast. We will definitely return to this property.

I received the upgrade but the room wasn’t ready and the staff wasn’t nice at all

I received the upgrade but the room wasn’t ready and the staff wasn’t nice at all

Good experience, clean, overall good.

Good experience, clean, overall good.

Excellent services and property.

I didn’t like the pool was therty and they didn’t change the pool towers we have to wash the towels to used again

EVERYTHING WAS GREAT

We enjoyed the quiet, serene location. The kitchen and bathrooms were clean. However, they should take a closer look at the sheets to make sure they are impeccable from guest to guest. Other than that this was a very positive well worth experience.

I love the deluxe apartment and everything else the pools, the beach right in front of it, and the restaurants at the beach it was perfect.

Great place

Our family went to spend new year and we were very happy with the apartment. It was nicely decorated, spacious, and clean.

Our family went to spend new year and we were very happy with the apartment. It was nicely decorated, spacious, and clean.

Amazing area. Great restaurants and safe place to stay !

Amazing area. Great restaurants and safe place to stay !

I had to wait around 20 minutes just to begin with the check in, because there was only one lady in reception. When we arrived to the apartment, the WiFi didn’t work and the AC of the general areas didn’t work either. We made a report but nothing was fixed and apparently they knew it was damaged because they let it slip in one of my conversations with the staff. The apartment I was staying at, is privately owned and the owners sent a lady (first morning really early and entered the apartment without permission, checking everything on the kitchen) (second day we were at the beach and came back and she was inside, again without permission). There were no beach towels as the website described and when asked to send them, they arrived the second day in the afternoon. When I went to do my checkout (aside that the apartment was nice, the only good thing is that they allowed us to do a late check out) I waited and waited and waited, only one person doing the check out and they didn’t help guests in the order of arrival. I’m a very positive person and I ended up having a good time because I was spending time with my family BUT I WOULDN’T RECOMMEND THIS PLACE TO ANYONE. At least not the unit that I stayed in. Of the 4 families making check out, sort of at the same time, one of them had a pleasant stay, the other ones didn’t.

I had to wait around 20 minutes just to begin with the check in, because there was only one lady in reception. When we arrived to the apartment, the WiFi didn’t work and the AC of the general areas didn’t work either. We made a report but nothing was fixed and apparently they knew it was damaged because they let it slip in one of my conversations with the staff. The apartment I was staying at, is privately owned and the owners sent a lady (first morning really early and entered the apartment without permission, checking everything on the kitchen) (second day we were at the beach and came back and she was inside, again without permission). There were no beach towels as the website described and when asked to send them, they arrived the second day in the afternoon. When I went to do my checkout (aside that the apartment was nice, the only good thing is that they allowed us to do a late check out) I waited and waited and waited, only one person doing the check out and they didn’t help guests in the order of arrival. I’m a very positive person and I ended up having a good time because I was spending time with my family BUT I WOULDN’T RECOMMEND THIS PLACE TO ANYONE. At least not the unit that I stayed in. Of the 4 families making check out, sort of at the same time, one of them had a pleasant stay, the other ones didn’t.