All good

Everything was good

Everything was good

Not a lot of options in Muscatine so we chose the economical one! This hotel property is dated and in need of update. Good size bathroom but, other than that I have nothing really good to say!

Not a lot of options in Muscatine so we chose the economical one! This hotel property is dated and in need of update. Good size bathroom but, other than that I have nothing really good to say!

Great stay

Great stay

My card was charged twice for the stay and when I tried to get it taken care of before checking out, I was assured the extra charge would be taken care of. When I returned home I noticed the extra charge was back on there.

My card was charged twice for the stay and when I tried to get it taken care of before checking out, I was assured the extra charge would be taken care of. When I returned home I noticed the extra charge was back on there.

Check in was great. Front desk attendant was very helpful. Hotel is in a good quiet location. Room was ok. Nothing extravagant, the furniture was worn, some tiles on the floor were broken, draperies were lacking, but it was fairly clean and the pillows were comfortable. Really not worth the money we paid though.

Check in was great. Front desk attendant was very helpful. Hotel is in a good quiet location. Room was ok. Nothing extravagant, the furniture was worn, some tiles on the floor were broken, draperies were lacking, but it was fairly clean and the pillows were comfortable. Really not worth the money we paid though.

After waking up from our first night we noticed a lot of ants on the tile floor. The housekeeper was in the hallway and we showed it to her. She said that she would spray and get rid of them. Upon our return that evening the ants were still there! We called the night desk clerk and she came up (2nd floor]. She immediately put us in a different room on the same floor. We woke up the next morning and our nightstand and the bathroom floor had alot of ants! I took pictures before leaving the room and upon our checkout we showed and discussed it with the day front desk clerk. She had no answers nor was willing to offer any compensation. The GM called me the following day. She was sincere and arranged for compensation. I wonder is this an ongoing problem at this hotel? The breakfast was very good by the way.

After waking up from our first night we noticed a lot of ants on the tile floor. The housekeeper was in the hallway and we showed it to her. She said that she would spray and get rid of them. Upon our return that evening the ants were still there! We called the night desk clerk and she came up (2nd floor]. She immediately put us in a different room on the same floor. We woke up the next morning and our nightstand and the bathroom floor had alot of ants! I took pictures before leaving the room and upon our checkout we showed and discussed it with the day front desk clerk. She had no answers nor was willing to offer any compensation. The GM called me the following day. She was sincere and arranged for compensation. I wonder is this an ongoing problem at this hotel? The breakfast was very good by the way.

Check in was great. Staff very friendly. Room was clean, but shower could use some TLC. It is starting to show its age. No water pressure to speak of in the shower. Front desk said they would have maintenance look at it, but we had to leave before it had been done. We would stay here again. Not going to leave a bad review based on shower. Things need to be worked on from time to time.

Check in was great. Staff very friendly. Room was clean, but shower could use some TLC. It is starting to show its age. No water pressure to speak of in the shower. Front desk said they would have maintenance look at it, but we had to leave before it had been done. We would stay here again. Not going to leave a bad review based on shower. Things need to be worked on from time to time.

The room was amazing. It had an awesome layout and everything was looked spotless. The bed was super comfortable and allowed to get some really great sleep. If I am ever back this way, I will definitely stay here again.

The room was amazing. It had an awesome layout and everything was looked spotless. The bed was super comfortable and allowed to get some really great sleep. If I am ever back this way, I will definitely stay here again.

Five stars!!

Five stars!!

I arrived to a strong mold smell in the room. I assumed it was just humidity from the a/c. I went to bed and found multiple hairs and fresh stains. The toilet would not stop running each time unless I took the back off to fix it. I woke up in the morning to shower and there was no shower curtain. The front desk staff laughed at that. Then I saw actual mold on the wall above the toilet. Their response? We might be able to credit you some points. I said I don’t want points, I book through Expedia. Their resolution? No apology. The credited points.

I arrived to a strong mold smell in the room. I assumed it was just humidity from the a/c. I went to bed and found multiple hairs and fresh stains. The toilet would not stop running each time unless I took the back off to fix it. I woke up in the morning to shower and there was no shower curtain. The front desk staff laughed at that. Then I saw actual mold on the wall above the toilet. Their response? We might be able to credit you some points. I said I don’t want points, I book through Expedia. Their resolution? No apology. The credited points.

Family of 5 staying in a double room. We had plenty of space for us all and our things. Comfortable beds and pillows. The pool is closed- we were not affected by this during this stay but with three kids to entertain sometimes that makes or breaks our hotel choice. We would definitely stay again!

Family of 5 staying in a double room. We had plenty of space for us all and our things. Comfortable beds and pillows. The pool is closed- we were not affected by this during this stay but with three kids to entertain sometimes that makes or breaks our hotel choice. We would definitely stay again!

Very good stay.

Very good stay.

We didn’t like that there was no daily cleaning service and dirty towels remained through our stay

We didn’t like that there was no daily cleaning service and dirty towels remained through our stay

Staff is amazing and room was ok overall. Staff alone wanted me to give it a 5 out of 5, but I have to ding them on the room. It was clean and comfortable overall, but the furniture is dated and the couch in our suite is old and had what appeared to be grease stains from someone’s head. We are not very picky people, but felt the need to put a spare sheet in the couch. Some might have let that destroy the rating they gave this hotel, but as I said, the staff more than made up for it, and at the end of the day, the room was clean overall. I would suggest this hotel, but recommend they look at some updates. Also, breakfast was very good, many options and again, VERY friendly staff at breakfast.

Staff is amazing and room was ok overall. Staff alone wanted me to give it a 5 out of 5, but I have to ding them on the room. It was clean and comfortable overall, but the furniture is dated and the couch in our suite is old and had what appeared to be grease stains from someone’s head. We are not very picky people, but felt the need to put a spare sheet in the couch. Some might have let that destroy the rating they gave this hotel, but as I said, the staff more than made up for it, and at the end of the day, the room was clean overall. I would suggest this hotel, but recommend they look at some updates. Also, breakfast was very good, many options and again, VERY friendly staff at breakfast.

Room were decent for one night stay. Room are a little out dated compared to other hotel room. Also breakfast was not the best. Found mold on the wheat and white bread. Not all bad at this location but some work is needed.

Room were decent for one night stay. Room are a little out dated compared to other hotel room. Also breakfast was not the best. Found mold on the wheat and white bread. Not all bad at this location but some work is needed.

I let the front desk know the toilet bowl under rim needed cleaned and she immediately pulled out a requisition to take care of it. Otherwise perfect