Great hotel. Will be coming back. I love all the extras here.

Great hotel. Will be coming back. I love all the extras here.

Property, front desk and valet parking were wonderful. Unfortunately no dining/bar available, housekeeping only came once in seven days. Alex parking only, but very friendly. No coffee bar available between Monday-Thursday, only drip coffee available no breakfast food available. Pool and Spa great.

We stayed here for a week at the end of July. Me, My Wife and two young boys loves the hotel. Super nice and helpful staff. The valets were greatt. You must have them park your can. No self parking. But we never had to wait more than 5 mins for our vehicle. The only downside we had was, no onsite restaurants. They do have gas grills for guests use though. And Safeway isn't to far away. Overall we really enjoyed our stay.

We stayed here for a week at the end of July. Me, My Wife and two young boys loves the hotel. Super nice and helpful staff. The valets were greatt. You must have them park your can. No self parking. But we never had to wait more than 5 mins for our vehicle. The only downside we had was, no onsite restaurants. They do have gas grills for guests use though. And Safeway isn't to far away. Overall we really enjoyed our stay.

The property is beautiful and from my opinion very family friendly. With great pool access plus grilling options, arcade, ping pong, shuffle board, and billards. Quiet and clean, we cant wait to possibly book here in the winter because it is across the street from one of the Heavenly lifts and the Lake Link shuttle is amazing.

Coffee bar only open on weekends, noisy construction, no restaurant or bar. everything else was great! Clean and staff very friendly!

The property is beautiful and from my opinion very family friendly. With great pool access plus grilling options, arcade, ping pong, shuffle board, and billards. Quiet and clean, we cant wait to possibly book here in the winter because it is across the street from one of the Heavenly lifts and the Lake Link shuttle is amazing.

Coffee bar only open on weekends, noisy construction, no restaurant or bar. everything else was great! Clean and staff very friendly!

Property was very nice hotel very nice there was an issue with check-in. We got confused with the Hilton resort on the lake and I guess it happens all the time. It was far away from everything and the big issue I have is it was very expensive for showering. Water pressure was horrible. It took my wife an hour to shower. Wash your hair, and take care of herself to 10 minutes to get hot water just for that kind of price. She would think you’d have better amenities than that and so far away from the strip you think you have a shuttle service strictly for that hotel but it was very nice. Hotel was great.

Property was very nice hotel very nice there was an issue with check-in. We got confused with the Hilton resort on the lake and I guess it happens all the time. It was far away from everything and the big issue I have is it was very expensive for showering. Water pressure was horrible. It took my wife an hour to shower. Wash your hair, and take care of herself to 10 minutes to get hot water just for that kind of price. She would think you’d have better amenities than that and so far away from the strip you think you have a shuttle service strictly for that hotel but it was very nice. Hotel was great.

Very beautiful place; The room was very spacious

Very beautiful place; The room was very spacious

Great property. Loved our rooms. AC kicking on and off is a bit loud, but you get used to it. Beautiful lobby. Would stay here again on a return trip.

We were here during a busy Tahoe week but it worked out great! It was too far to walk to Heavenly village (1.5 miles) but it’s easy to drive down and park in parking garage by heavenly Village and walk around those shops and restaurants. The hotel is beautiful with a nice outside pool, coffee bar, pastries for breakfast and a store with lots of snacks and drinks. We would stay here again!

We were here during a busy Tahoe week but it worked out great! It was too far to walk to Heavenly village (1.5 miles) but it’s easy to drive down and park in parking garage by heavenly Village and walk around those shops and restaurants. The hotel is beautiful with a nice outside pool, coffee bar, pastries for breakfast and a store with lots of snacks and drinks. We would stay here again!

Every thing is good

Every thing is good

Perfect

It was 7/10. Calm and safe

Perfect

It was 7/10. Calm and safe

Beautiful property and kind staff. The room was very big and and updated. Only issue is valet only but it’s at a reasonable price

Beautiful property and kind staff. The room was very big and and updated. Only issue is valet only but it’s at a reasonable price

They only offer valet parking option, if damage to your car they will take not responsibility. Guest need to keep following up daily, different people give different answers. They give you the run around to avoid getting back to you until you keep being persistent for an answer. The answer is no they didn't cause the damage to the car. It was clearly not caused by us and the car had no damage prior to arrival, next day after valet gave us the car we noticed the damage and reported it immediately. We checked out and no one came to give us an answer. We had to ask for valet manager to only be told they will not take responsibility. Definitely not staying here again.

Great valet parking service and friendly front desk.

They only offer valet parking option, if damage to your car they will take not responsibility. Guest need to keep following up daily, different people give different answers. They give you the run around to avoid getting back to you until you keep being persistent for an answer. The answer is no they didn't cause the damage to the car. It was clearly not caused by us and the car had no damage prior to arrival, next day after valet gave us the car we noticed the damage and reported it immediately. We checked out and no one came to give us an answer. We had to ask for valet manager to only be told they will not take responsibility. Definitely not staying here again.

Great valet parking service and friendly front desk.

Too far from town

Too far from town

All was excellent. Thanks

Friendly staff, really nice, clean and spacious room with a very modernized feel. Electric fireplace and having a TV in both the room and sitting room were nice. Valet parking was a pain sometimes, but also convenient sometimes. No restaurant or coffee bar, but made tea in my room.