Sadly the receptionist looked unhappy every time we required her assistance as well as the bartender. We had to wait too long after going outside for the staff to open the gate since it was always locked and with no free access.Also, it was very upsetting having booked the room in the Expedia website at $550.000 COP and later receiving an email directly from the hotel confirming that the actual price was $684.500 COP. I had used this website in the past and never had this issue. Another very annoying aspect was loud music next door during both nights which didn’t allow us to sleep and rest properly. Other than that the cleaning staff was very nice and servicing and the place is very well maintained and tidy.

Sadly the receptionist looked unhappy every time we required her assistance as well as the bartender. We had to wait too long after going outside for the staff to open the gate since it was always locked and with no free access.Also, it was very upsetting having booked the room in the Expedia website at $550.000 COP and later receiving an email directly from the hotel confirming that the actual price was $684.500 COP. I had used this website in the past and never had this issue. Another very annoying aspect was loud music next door during both nights which didn’t allow us to sleep and rest properly. Other than that the cleaning staff was very nice and servicing and the place is very well maintained and tidy.

friendly staff ok service for a small hotel food was not that great they don't have a berry good selection for example the offer a complementary breakfast with fruits and they bring two oranges on a plate.really.

friendly staff ok service for a small hotel food was not that great they don't have a berry good selection for example the offer a complementary breakfast with fruits and they bring two oranges on a plate.really.

We stayed 2 nights March 16 - 18. Hotel layout was very nice, pool was good and clean thought water looked a little cloudy. Spa part of pool the jets did not work properly. Food at hotel was ok and simple. They had few dog that roamed the hotel but one in particular was a bit annoying when trying to eat by pool and in the outdoor restaurant The staff was great freindly and helpfull, wish i took names of all. But one staff memeber Cristina (i think) she was excellent. my girlfriend left her phone when we checked out and went back to Bogota (2hrs away) we called Cristina .to tell if she could find it..which she did and she shipped it back to us. We are greatly appreciative for that. Thanks Cristina !! Overall Hotel Villa Valeria is above average and very nice hotel and would recommend anyone to stay here

We stayed 2 nights March 16 - 18. Hotel layout was very nice, pool was good and clean thought water looked a little cloudy. Spa part of pool the jets did not work properly. Food at hotel was ok and simple. They had few dog that roamed the hotel but one in particular was a bit annoying when trying to eat by pool and in the outdoor restaurant The staff was great freindly and helpfull, wish i took names of all. But one staff memeber Cristina (i think) she was excellent. my girlfriend left her phone when we checked out and went back to Bogota (2hrs away) we called Cristina .to tell if she could find it..which she did and she shipped it back to us. We are greatly appreciative for that. Thanks Cristina !! Overall Hotel Villa Valeria is above average and very nice hotel and would recommend anyone to stay here

Really nice pool. Not many guests staying, possibly due to it being a little over priced.

Really nice pool. Not many guests staying, possibly due to it being a little over priced.

Hotel well located within walking distance of basic restaurants.

Hotel well located within walking distance of basic restaurants.

The hotel has nice gardens, clean, breakfast is good, WIFI works well in room, good pool. The bed was a little hard for me. The service was excellent, secure, accommodating.

The hotel has nice gardens, clean, breakfast is good, WIFI works well in room, good pool. The bed was a little hard for me. The service was excellent, secure, accommodating.