The stay wasn’t horrible. You get what you pay for. We were just going out for a night away from the kids. Bed was clean, no sign of bugs. As per usual, it wasn’t the most comfortable mattress I’ve ever slept on but it’s a mediocre hotel bed. AC worked but was in need of replacing. The cover was cracked and it was leaking/condensating onto the floor. It was a little noisy and cooled off the room. The room had a “smell” like, musty or hadn’t been used in a little while. Had laminate flooring that was grey-ish in color but felt dusty under your feet. It was quiet, as far as guest go. Not very busy. Our room was on the 3rd floor which required quite a few stairs depending where you park. If you park in the back, there’s not as many. The room was right on the road and the hotel is located at a red light so you could clearly hear cars with loud exhausts, motorcycles, etc as they took off. Bathroom needs updated and the toilet was very small (low to the ground). We didn’t use the shower but it looked clean for the most part. Overall, it was good for the cost. I did not take any photos.

The stay wasn’t horrible. You get what you pay for. We were just going out for a night away from the kids. Bed was clean, no sign of bugs. As per usual, it wasn’t the most comfortable mattress I’ve ever slept on but it’s a mediocre hotel bed. AC worked but was in need of replacing. The cover was cracked and it was leaking/condensating onto the floor. It was a little noisy and cooled off the room. The room had a “smell” like, musty or hadn’t been used in a little while. Had laminate flooring that was grey-ish in color but felt dusty under your feet. It was quiet, as far as guest go. Not very busy. Our room was on the 3rd floor which required quite a few stairs depending where you park. If you park in the back, there’s not as many. The room was right on the road and the hotel is located at a red light so you could clearly hear cars with loud exhausts, motorcycles, etc as they took off. Bathroom needs updated and the toilet was very small (low to the ground). We didn’t use the shower but it looked clean for the most part. Overall, it was good for the cost. I did not take any photos.

Good stay

Good stay

MANAGER STILL HASN'T RESPONDED TO MY CALLS. AC quit cooling in both rooms we booked. One room wasn't cooling properly when we arrived and after 2 hours of sweating and waiting for the room to cool, we requested a new room and switched. In the other room we booked, the AC worked adequately until the middle of the night and then quit cooling, leaving us sweating the rest of the night until we could all cram into our other room with the rest of our party in the morning. I talked to the woman at the front desk and she said once we all checked out she would refund the pet fee to compensate for the AC issues. I found out later she never initiated a refund because when she checked the room it had magically started cooling properly again. I've called multiple times about this and have never be able to get anyone to do anything. As for the rooms, the main room was nice and remodeled. The bathroom and rest of the property was needing some TLC. One of our rooms smelled so strongly of curry/Indian food that I could still smell it on the items we used at the hotel for days afterward. Really wish they could have just refunded the simple $16 like they said they would but unfortunately, customer service just doesn't go that far at this worn out motel.

MANAGER STILL HASN'T RESPONDED TO MY CALLS. AC quit cooling in both rooms we booked. One room wasn't cooling properly when we arrived and after 2 hours of sweating and waiting for the room to cool, we requested a new room and switched. In the other room we booked, the AC worked adequately until the middle of the night and then quit cooling, leaving us sweating the rest of the night until we could all cram into our other room with the rest of our party in the morning. I talked to the woman at the front desk and she said once we all checked out she would refund the pet fee to compensate for the AC issues. I found out later she never initiated a refund because when she checked the room it had magically started cooling properly again. I've called multiple times about this and have never be able to get anyone to do anything. As for the rooms, the main room was nice and remodeled. The bathroom and rest of the property was needing some TLC. One of our rooms smelled so strongly of curry/Indian food that I could still smell it on the items we used at the hotel for days afterward. Really wish they could have just refunded the simple $16 like they said they would but unfortunately, customer service just doesn't go that far at this worn out motel.

No hot water coming to 3 different rooms

No hot water coming to 3 different rooms

The room had nice furnishings, bed and pillows very comfy. Only complaints are: no coffee pot in room, minimal water pressure, barely warm water w/ no shower and rust stains in tub. It's not a perfect hotel but has made some very good updates. Have stayed here before and will again. Wish they would offer some type of breakfast.

The room had nice furnishings, bed and pillows very comfy. Only complaints are: no coffee pot in room, minimal water pressure, barely warm water w/ no shower and rust stains in tub. It's not a perfect hotel but has made some very good updates. Have stayed here before and will again. Wish they would offer some type of breakfast.

Check in was super easy. Upon arrival he already had everything ready for quick and easy transaction. Room was clean beds are comfortable. Hot plate in room and big fridge with freezer.

Check in was super easy. Upon arrival he already had everything ready for quick and easy transaction. Room was clean beds are comfortable. Hot plate in room and big fridge with freezer.

There are a lot of restaurants within walking distance. It was very roomy and mattress was super comfortable.

There are a lot of restaurants within walking distance. It was very roomy and mattress was super comfortable.

Needs more improvements but for the price I guess its to be expected

Needs more improvements but for the price I guess its to be expected

The rooms are spacious and super clean. The desk clerk was kind and courteous! Well definitely book this hotel again!

The rooms are spacious and super clean. The desk clerk was kind and courteous! Well definitely book this hotel again!

This was the worst stay I have ever had in my life. There were people smoking below us, so it came up through the bathroom vent that was not cover because the room was 1/2 renovated. Water stood in the tub while showering, the door did not seal. People were literally doing drugs on the floor we were staying on. After complaining to the manager, we were moved to another room that was just as bad. It had roaches, the furniture was stained, the access door had been pryed open with a screw driver and did not seal. There were people in a truck right in front of our door that were skecthy as well. As we were loading the car to leave, one guy was standing over the balcony watching us. We did not feel safe at all!

This was the worst stay I have ever had in my life. There were people smoking below us, so it came up through the bathroom vent that was not cover because the room was 1/2 renovated. Water stood in the tub while showering, the door did not seal. People were literally doing drugs on the floor we were staying on. After complaining to the manager, we were moved to another room that was just as bad. It had roaches, the furniture was stained, the access door had been pryed open with a screw driver and did not seal. There were people in a truck right in front of our door that were skecthy as well. As we were loading the car to leave, one guy was standing over the balcony watching us. We did not feel safe at all!

Greetings from South Carolina! Decided to visit Ruby Falls in Chattanooga, and booked my room here in Cleveland. The room had been recently renovated, and it was nice and quiet, just what I needed for my weekend getaway. I prepaid in advance, and so check in was fast and easy as well as check out, will definitely stay here again! Thanks to the owners, and Bethany for assisting me with my comfortable stay and I definitely would stay here again!!!

Greetings from South Carolina! Decided to visit Ruby Falls in Chattanooga, and booked my room here in Cleveland. The room had been recently renovated, and it was nice and quiet, just what I needed for my weekend getaway. I prepaid in advance, and so check in was fast and easy as well as check out, will definitely stay here again! Thanks to the owners, and Bethany for assisting me with my comfortable stay and I definitely would stay here again!!!

Reserved the booking in the app, we had a late arrival. We towed a medium size trailer; At check-in, the reception desk was very kind to help place us where we had no issues parking, unloading, and driving away in the morning. A great transit motel and friendly staff.

Reserved the booking in the app, we had a late arrival. We towed a medium size trailer; At check-in, the reception desk was very kind to help place us where we had no issues parking, unloading, and driving away in the morning. A great transit motel and friendly staff.

This was a decent place to spend the night, although my room smelled of cigarette smoke.

This was a decent place to spend the night, although my room smelled of cigarette smoke.

It was very good

It was very good

A really good transit hotel choice when traveling to or from Florida…

A really good transit hotel choice when traveling to or from Florida…

I was looking for super-econimical, jnowing there would be some sacrifices to make. I was originally quite surprised by the added ammenities, such as two-burner cooktop and kitchen style sink. Additionally, the room was large and the beds were comfortable. To note, this is a refurbished, older hotel. HOWEVER, we did find roached in the room. The hitel backs up to a wooded mountain, so this could be something they have to manage ongoing. Regardless, we saw multiple babies and also some larger specimens. We didnt sleep well and checked out early. Suoer sad, too, because the kocation was perfect for our college visit- this would have been a great location to revisit when my daughter moves for college, and the staff was so helpful and kind upon arrival and departure. Unfortunately, we would not try again die to the bugs.

I was looking for super-econimical, jnowing there would be some sacrifices to make. I was originally quite surprised by the added ammenities, such as two-burner cooktop and kitchen style sink. Additionally, the room was large and the beds were comfortable. To note, this is a refurbished, older hotel. HOWEVER, we did find roached in the room. The hitel backs up to a wooded mountain, so this could be something they have to manage ongoing. Regardless, we saw multiple babies and also some larger specimens. We didnt sleep well and checked out early. Suoer sad, too, because the kocation was perfect for our college visit- this would have been a great location to revisit when my daughter moves for college, and the staff was so helpful and kind upon arrival and departure. Unfortunately, we would not try again die to the bugs.