Checking in and out was super easy and every staff member that helped us was amazing! I learned that they have wristbands for beach access for hotel guest only. The rooms were super clean and comfortable. Definitely coning back.

Cheapest rooms in town! No hair dryer, refrigerator, microwave OR coffee pot. We had the top floor and it was quiet. The beds were comfy. The room was clean but dated. There were tile floors so that was good. You get what you pay for. Nothing fancy here!!

Definitely not a high choice of hotels. We’ve stayed in Laughlin numerous times and this one is super run down and no privacy, you can hear everything going on in the rooms around you

Definitely not a high choice of hotels. We’ve stayed in Laughlin numerous times and this one is super run down and no privacy, you can hear everything going on in the rooms around you

Room smelled like weed when we opened the door

Room smelled like weed when we opened the door

checked in early with no problem gentlemen who helped me was great. room had comfortable king bed hot water was instant which was great. lunch at Bumble Berry's was great and grabbed a delicious pizza at River Ricks Pizza.

My recent check-in experience at the Pioneer Casino in Laughlin was one of the most frustrating and unpleasant encounters I’ve ever had at a hotel. The front desk staff, particularly the woman assisting me, was incredibly rude, unhelpful, and dismissive throughout the entire process. Despite having a reservation, they claimed they couldn’t find it in their system and made no effort to resolve the issue promptly. Instead, they called Hotels.com and insisted I wait until the reservation was updated in their system. Rather than taking ownership of the situation, they acted as though I had done something wrong. Their attitude made an already stressful situation much worse. After finally resolving the issue, I was told I had to get back in line, adding insult to injury. The lack of empathy, basic customer service, and professionalism was appalling. It felt like I was more of an inconvenience than a guest. This experience set a sour tone for my stay, and I wouldn’t recommend this hotel to anyone based on how poorly they treat their customers. It’s clear there’s a need for training in customer service and problem resolution. Very disappointing.

No outlets in room. No hair dryer. Very basic. Bed was comfortable and it was nice and clean.

No outlets in room. No hair dryer. Very basic. Bed was comfortable and it was nice and clean.

My recent check-in experience at the Pioneer Casino in Laughlin was one of the most frustrating and unpleasant encounters I’ve ever had at a hotel. The front desk staff, particularly the woman assisting me, was incredibly rude, unhelpful, and dismissive throughout the entire process. Despite having a reservation, they claimed they couldn’t find it in their system and made no effort to resolve the issue promptly. Instead, they called Hotels.com and insisted I wait until the reservation was updated in their system. Rather than taking ownership of the situation, they acted as though I had done something wrong. Their attitude made an already stressful situation much worse. After finally resolving the issue, I was told I had to get back in line, adding insult to injury. The lack of empathy, basic customer service, and professionalism was appalling. It felt like I was more of an inconvenience than a guest. This experience set a sour tone for my stay, and I wouldn’t recommend this hotel to anyone based on how poorly they treat their customers. It’s clear there’s a need for training in customer service and problem resolution. Very disappointing.

Rooms should have coffee and a refrigerator

Remodeled rooms... But with inexpensive materials. The rooms are completely separate from the casino which is a little strange. It's fine for a friends get together, but I wouldn't bring my small kids.

Rooms should have coffee and a refrigerator

So much fun!

I would not stay here again. The door lock was broken, no hot water. Weed/smoke smell in my room hours.

Rooms have been remodeled and are nice. Outside needs some work but overall and price were perfect. I'd pay the extra and get a river view or else just staring at parking lot.

So much fun!

Rooms have been remodeled and are nice. Outside needs some work but overall and price were perfect. I'd pay the extra and get a river view or else just staring at parking lot.

I would not stay here again. The door lock was broken, no hot water. Weed/smoke smell in my room hours.

The room was clean and comfortable. This was just a quick stop between Phoenix and home. I don't like to drive more than 5 hours a day. Price was good.

The room was clean and comfortable. This was just a quick stop between Phoenix and home. I don't like to drive more than 5 hours a day. Price was good.

Very old and unkept, rotting floor, peeling ceilings.

Very old and unkept, rotting floor, peeling ceilings.

Very old and run down. Would not stay sgsin

The New Pioneer is awesome. They have taken great care of the rooms & made things change for the better. I loved staying here.

Room was comfortable, check in was easy. If only my brother didn’t snore like a madman I would have gotten some sleep

The New Pioneer is awesome. They have taken great care of the rooms & made things change for the better. I loved staying here.

Room was clean and comfortable. Property exterior is not very attractive but the interior is ok. Property location is very good. Staff is very friendly.Good place for relaxing.

Room was comfortable, check in was easy. If only my brother didn’t snore like a madman I would have gotten some sleep