Hotel is clearly understaffed, serious lack of cleaners room was the worst ever stayed in even after moving rooms from being next to the AC unit for the whole Casino. VIP suite only room to stay in but suite and hotel seriously needs a deep clean. Great location for wine region, casino was fine but needs a scrub and updating asap.

Stayed a few days to enjoy pools and relax and use the casino. Outdoor pool is nice but freezing cold as not heated. General standard of cleaning is poor. Curtains in room not wide enough to cover windows so had a neon light in my room all night. Mixed helpfulness of staff, some nice others arrogant and unhelpful.

Stayed a few days to enjoy pools and relax and use the casino. Outdoor pool is nice but freezing cold as not heated. General standard of cleaning is poor. Curtains in room not wide enough to cover windows so had a neon light in my room all night. Mixed helpfulness of staff, some nice others arrogant and unhelpful.

Great hotel, nice decoration and clean and spacious rooms. very comfortable. Check-in staff super friendly. Delicious and varied breakfast. The parking is included in the lower floor, makes it very easy to access the hotel. The air conditioning in the room made noises, not loud but annoying. A little further from the city centre.

Great hotel, nice decoration and clean and spacious rooms. very comfortable. Check-in staff super friendly. Delicious and varied breakfast. The parking is included in the lower floor, makes it very easy to access the hotel. The air conditioning in the room made noises, not loud but annoying. A little further from the city centre.

Ok hotel that looks nice but is lacking in some areas. Room smelt of smoke. Reception did offer to switch our rooms but the other one wasn’t much better. Bed was comfy and can’t complain about the amenities. Was very underwhelmed by breakfast: just a limited amount of meats, cheese and bread with some standard teas, juices, fruits and cereal. Nothing cooked and nothing particularly tempting. We had a free drink as part of our stay but as the hotel didn’t have a bar we were just told to get something from the Luke warm minibar. It’s ok, but underwhelming.

Ok hotel that looks nice but is lacking in some areas. Room smelt of smoke. Reception did offer to switch our rooms but the other one wasn’t much better. Bed was comfy and can’t complain about the amenities. Was very underwhelmed by breakfast: just a limited amount of meats, cheese and bread with some standard teas, juices, fruits and cereal. Nothing cooked and nothing particularly tempting. We had a free drink as part of our stay but as the hotel didn’t have a bar we were just told to get something from the Luke warm minibar. It’s ok, but underwhelming.

Great hotel in maipu, perfect for visiting the wineries. Nice comfortable bed, large clean room. Nice and cheap restaurant within the complex called Churrasquito. Would recommend!

Great hotel in maipu, perfect for visiting the wineries. Nice comfortable bed, large clean room. Nice and cheap restaurant within the complex called Churrasquito. Would recommend!

Great place, but there is no much around it

Great place, but there is no much around it

Another great stay we love the swimming pools (both) and the spa team are excellent. Our room was spacious and the view stunning. We love the location for visiting Mendoza City and Maipo. There are parks around for walking and exercise. There are Cinemas,supermarkets.and restraunts and a casino in the complex. The service and the staff are outstanding in the hotel. I had two massages at the spa wonderful. This hotel suits all our needs we will be back.

Another great stay we love the swimming pools (both) and the spa team are excellent. Our room was spacious and the view stunning. We love the location for visiting Mendoza City and Maipo. There are parks around for walking and exercise. There are Cinemas,supermarkets.and restraunts and a casino in the complex. The service and the staff are outstanding in the hotel. I had two massages at the spa wonderful. This hotel suits all our needs we will be back.

Beware the promised price at Hotels.com! Esplendor Mendoza did not care about the final price including taxes that I got from Hotels.com, they added 21% VAT to what was supposed to be a final price. Even though I had my voucher stating the total price they did not care. That's plain cheating . I have used Hotels.com many times before in many cities and countries and their final price was always the right one. Esplendor Mendoza did not care. Very disappointing experience, especially considering the caliber of the establishment.

Beware the promised price at Hotels.com! Esplendor Mendoza did not care about the final price including taxes that I got from Hotels.com, they added 21% VAT to what was supposed to be a final price. Even though I had my voucher stating the total price they did not care. That's plain cheating . I have used Hotels.com many times before in many cities and countries and their final price was always the right one. Esplendor Mendoza did not care. Very disappointing experience, especially considering the caliber of the establishment.

Front desk staff is great, but the rooms are a bit rundown. Drapes were falling off curtain tracks in my room, and my friend was in a suite with no sofa in the living room (just a coffee table and two ottomans). Breakfast is not as good as it once was...they no longer serve hot options like bacon and eggs.

Front desk staff is great, but the rooms are a bit rundown. Drapes were falling off curtain tracks in my room, and my friend was in a suite with no sofa in the living room (just a coffee table and two ottomans). Breakfast is not as good as it once was...they no longer serve hot options like bacon and eggs.

Nice hotel but the rooms were dim no matter how many lights were turned on. Buffet was good, great coffee, has a club, casino, a few restaurants on site.

Nice hotel but the rooms were dim no matter how many lights were turned on. Buffet was good, great coffee, has a club, casino, a few restaurants on site.

I stayed 5 days and everyday was consistent. Friendly staff, excellent service, extremely respectful, clean, modern and an incredible indoor pool & spa. A very tranquil place to be.

I stayed 5 days and everyday was consistent. Friendly staff, excellent service, extremely respectful, clean, modern and an incredible indoor pool & spa. A very tranquil place to be.

Hotel staff is very nice but they do not deal well with an Expedia reservation...they did not offer any upgrade when they should!!!

Hotel staff is very nice but they do not deal well with an Expedia reservation...they did not offer any upgrade when they should!!!

The rooms are modern but somewhat cheap. The bed was not done one of the nights in our room and towels were not replaced in our kids’ room. When we told the front desk the reaction was not to apologize but to argue that their records showed the room and towels were done. Truly odd. Overall not too pleased.

The rooms are modern but somewhat cheap. The bed was not done one of the nights in our room and towels were not replaced in our kids’ room. When we told the front desk the reaction was not to apologize but to argue that their records showed the room and towels were done. Truly odd. Overall not too pleased.

The lobby and surrounding areas are nice. Had a bad experience in their Peruvian Restaurant. The restaurant was empty at 8:30 PM, they brought me the menu and never heard from them back ever, even after waiting 40 minutes. Not even water. Maybe that's why is usually empty. The other restaurants close to the lobby like Churrasquito is a good bet. Maybe go to Mendoza town for better restaurants. Breakfast is ok, but not that good. I think the location is good, but maybe is better to stay in Mendoza town.

The lobby and surrounding areas are nice. Had a bad experience in their Peruvian Restaurant. The restaurant was empty at 8:30 PM, they brought me the menu and never heard from them back ever, even after waiting 40 minutes. Not even water. Maybe that's why is usually empty. The other restaurants close to the lobby like Churrasquito is a good bet. Maybe go to Mendoza town for better restaurants. Breakfast is ok, but not that good. I think the location is good, but maybe is better to stay in Mendoza town.

Modern hotel large room, very comfortable good bathroom, need a vehicle free parking, well positioned to visit vineyards, outside Mendoza city. Sited in a complex containing a sports arena, casino, cinema, a restaurant, pizza cafe and coffee bar, little local character but very convenient.

Modern hotel large room, very comfortable good bathroom, need a vehicle free parking, well positioned to visit vineyards, outside Mendoza city. Sited in a complex containing a sports arena, casino, cinema, a restaurant, pizza cafe and coffee bar, little local character but very convenient.

Really a pity. Gorgeous hotel, super-nice people, delicious food, great service. And, across the boulevard from them is an area where the local youth likes to congregate in their cars with huge stereos and blast music at top volume from 11:00 p.m. to 4:30 a.m. Boom, boom, boom -- all night long! Completely intolerable. The folks at the desk called the police who cleared the group out -- and then they were back at it an hour later. This happened a couple of times, so the hotel seems to have no control over the situation. I suppose it could be a little less bad if one were at the other end of the building and with a view of not much; but in our suite with a fabulous view of the Andes mountain range, one simply couldn't sleep. Again, really a pity, since we loved everything else about the place, including it's proximal location to the city of Mendoza and the wine regions of Maipu and Lujan de Cuyo (and about an hour from the Valle de Uco). I hope they work with the local authorities to solve their problem...

Really a pity. Gorgeous hotel, super-nice people, delicious food, great service. And, across the boulevard from them is an area where the local youth likes to congregate in their cars with huge stereos and blast music at top volume from 11:00 p.m. to 4:30 a.m. Boom, boom, boom -- all night long! Completely intolerable. The folks at the desk called the police who cleared the group out -- and then they were back at it an hour later. This happened a couple of times, so the hotel seems to have no control over the situation. I suppose it could be a little less bad if one were at the other end of the building and with a view of not much; but in our suite with a fabulous view of the Andes mountain range, one simply couldn't sleep. Again, really a pity, since we loved everything else about the place, including it's proximal location to the city of Mendoza and the wine regions of Maipu and Lujan de Cuyo (and about an hour from the Valle de Uco). I hope they work with the local authorities to solve their problem...

Hotel staff really tries to accomodate wishes, generally pleasant hotel and - more than anything - good cost-benfit!