Super

Super

First time visit for us we had a warm welcome from geovani easy check in then shown to our room and given a brief look around. its A small hotel with a family feel our room was cleaned every day and fresh towels. The breakfast was cereals, rolls, eggs, fresh and dried fruits, yougurts, french toast, jams, cheese, cakes, fresh juice, teas and coffee self serve if we needed advice we asked roseanna who would go out of her way to help us, you can tell they want you to enjoy your holiday. We will return to cortina and the oasi again in the future.

First time visit for us we had a warm welcome from geovani easy check in then shown to our room and given a brief look around. its A small hotel with a family feel our room was cleaned every day and fresh towels. The breakfast was cereals, rolls, eggs, fresh and dried fruits, yougurts, french toast, jams, cheese, cakes, fresh juice, teas and coffee self serve if we needed advice we asked roseanna who would go out of her way to help us, you can tell they want you to enjoy your holiday. We will return to cortina and the oasi again in the future.

The room was very clean and had everything we needed. It wasn't big, but it was sufficient. My biggest problem was with the service. It says it's a non-smoking hotel, but the owner smoked directly outside of our window. There is no AC, so the only way to cool the room is to open the window. Our room was either hot or smelled like smoke. When we asked the owner if he would mind smoking somewhere else he rudely told us that he would mind and we could shut our window. When we were checking in, they wanted to keep our passports and just leave them sitting at out in public for anyone to steal once they were done with them. Luckily, we were able to get them to bring them directly to us. At one point the owner told me to follow him shortly so he could show me how to use the door lock. He then got annoyed and rudely yelled at me to follow him when I didn't immediately follow him. I believe it was a miscommunication not realizing that shortly doesn't mean right away which is understandable. What is not understable is when you're rude to guests after you have a miscommunication when you speak different languages. The woman that worked at the front desk was very nice and helpful any time we interacted with her. It was only the male owner that was rude. I don't think they can control it, but the hotel next door turns into a night club until midnight on weekends making it hard to sleep. The parking lot is tiny and next to impossible to get in and out of without damaging your car

The room was very clean and had everything we needed. It wasn't big, but it was sufficient. My biggest problem was with the service. It says it's a non-smoking hotel, but the owner smoked directly outside of our window. There is no AC, so the only way to cool the room is to open the window. Our room was either hot or smelled like smoke. When we asked the owner if he would mind smoking somewhere else he rudely told us that he would mind and we could shut our window. When we were checking in, they wanted to keep our passports and just leave them sitting at out in public for anyone to steal once they were done with them. Luckily, we were able to get them to bring them directly to us. At one point the owner told me to follow him shortly so he could show me how to use the door lock. He then got annoyed and rudely yelled at me to follow him when I didn't immediately follow him. I believe it was a miscommunication not realizing that shortly doesn't mean right away which is understandable. What is not understable is when you're rude to guests after you have a miscommunication when you speak different languages. The woman that worked at the front desk was very nice and helpful any time we interacted with her. It was only the male owner that was rude. I don't think they can control it, but the hotel next door turns into a night club until midnight on weekends making it hard to sleep. The parking lot is tiny and next to impossible to get in and out of without damaging your car

The staff is very friendly and you feel at home, everyone treats you like family. Breakfast is included. The beds are comfortable. The center of Cortina is a 5-minute walk away, everything is very close. Highly recommended!

The staff is very friendly and you feel at home, everyone treats you like family. Breakfast is included. The beds are comfortable. The center of Cortina is a 5-minute walk away, everything is very close. Highly recommended!