Ok

Ok

Clean hotel in safe area. Staff is nice, speaks some English. The on-site restaurant has quite good food. However, it is far from most attractions such as Copacabana, Ipanema beach, Christ the Redeemer , Sugarloaf…Even though Uber is cheap, the traffic is very heavy so it takes about 1 to 1.5 hour each way to go to the attractions. If you like less crowded beaches such as Pepe beach, this hotel is perfect. But if you like beaches with more activities like Ipanema or Copacabana you’d be better off staying in Ipanema or Copacabana area.

Clean hotel in safe area. Staff is nice, speaks some English. The on-site restaurant has quite good food. However, it is far from most attractions such as Copacabana, Ipanema beach, Christ the Redeemer , Sugarloaf…Even though Uber is cheap, the traffic is very heavy so it takes about 1 to 1.5 hour each way to go to the attractions. If you like less crowded beaches such as Pepe beach, this hotel is perfect. But if you like beaches with more activities like Ipanema or Copacabana you’d be better off staying in Ipanema or Copacabana area.

Near beach

Only a delay on cleaning room one day

Near beach

Only a delay on cleaning room one day

Great location for travelers staying in Barra da Tijuca for business and leisure

Great location for travelers staying in Barra da Tijuca for business and leisure

Very nice Hotel with exellent food and room service.

Very nice Hotel with exellent food and room service.

Average property, good staff

Average property, good staff

I enjoyed my stay the staff are lovely and the rooms are clean

I enjoyed my stay the staff are lovely and the rooms are clean

Decent enough hotel. No real big complaints

Decent enough hotel. No real big complaints

Close to beach and convenient

Close to beach and convenient

Great breakfast, good atention. Is over 10-15 minutes walking to the beach.

Great breakfast, good atention. Is over 10-15 minutes walking to the beach.

We had reserved 2 family rooms months ago, when we arrived they had an airline that extended their stay the same day that had our rooms so we got separate rooms travelling with children. We were then promised a new room, went out for the day on a tour and when we came back the room was given away. We then tried to eat in the restaurant, the waitress was inattentive, rude and the food took 70minutes to come! Did I mention we have small children, no one cared. And when the food arrived half was wrong. For all problems they refunded us the money for half of the food, that was it. On top of all we had to spend time chasing the manager as they did not come back too us even though promised. Rooms worn down, poor standard!!

We had reserved 2 family rooms months ago, when we arrived they had an airline that extended their stay the same day that had our rooms so we got separate rooms travelling with children. We were then promised a new room, went out for the day on a tour and when we came back the room was given away. We then tried to eat in the restaurant, the waitress was inattentive, rude and the food took 70minutes to come! Did I mention we have small children, no one cared. And when the food arrived half was wrong. For all problems they refunded us the money for half of the food, that was it. On top of all we had to spend time chasing the manager as they did not come back too us even though promised. Rooms worn down, poor standard!!

Short stay. Was not good value for money. The sheets had all stains on them and despite the cleaners coming in, they were never changed. In general, the stay was fine but it’s expensive considering the room was not up to standard.

Short stay. Was not good value for money. The sheets had all stains on them and despite the cleaners coming in, they were never changed. In general, the stay was fine but it’s expensive considering the room was not up to standard.

Boa

Boa

The cleanliness of the room in general, bathroom, towels, etc was poor. We waited over 30 min to check-in and same during checkout. The breakfast variety left a lot to be desired. Took time for family of 4 to be seated, and usually the table was not cleaned. No towels available at the pool; no internet in the room, took hours to open Netflix; plumbing issues with the sink and toilet, we had to call several times; the elevator programming is total nonsense. I wouldn't be returning to this property or recommendto friend.

The cleanliness of the room in general, bathroom, towels, etc was poor. We waited over 30 min to check-in and same during checkout. The breakfast variety left a lot to be desired. Took time for family of 4 to be seated, and usually the table was not cleaned. No towels available at the pool; no internet in the room, took hours to open Netflix; plumbing issues with the sink and toilet, we had to call several times; the elevator programming is total nonsense. I wouldn't be returning to this property or recommendto friend.

I had to wait 20 minutes for check in even though check in started at 1400 and I arrived at 1530. The pool water was a bit dirty. The French bread at breakfast was stale the whole week I was there.

I had to wait 20 minutes for check in even though check in started at 1400 and I arrived at 1530. The pool water was a bit dirty. The French bread at breakfast was stale the whole week I was there.