We needed to stay over only as had a private function in Blackburn . The check-in was very easy, short and informative . A clean relaxing room. Breakfast was okay, maybe better presentation of the hot food in particular would have been appreciated.

We needed to stay over only as had a private function in Blackburn . The check-in was very easy, short and informative . A clean relaxing room. Breakfast was okay, maybe better presentation of the hot food in particular would have been appreciated.

How can a hotel that advetises it has a restaurant do so when they never have anything available? Wednesday night they had run out of half the menu, Thursday night they could only do a pizza. What kind of hotel runs out of till roll and does nothing about it? Why can't business travellers get a VAT receipt? Where else runs out of orange juice for breakfast service on Wednesday and can't get any by Friday? Surely just run to tesco or costco. This is a very poorly managed example of an already bad brand. Rooms are ok but menus are limited even before they run out of everything. I will need to have zero other options before I use a Hampton again

How can a hotel that advetises it has a restaurant do so when they never have anything available? Wednesday night they had run out of half the menu, Thursday night they could only do a pizza. What kind of hotel runs out of till roll and does nothing about it? Why can't business travellers get a VAT receipt? Where else runs out of orange juice for breakfast service on Wednesday and can't get any by Friday? Surely just run to tesco or costco. This is a very poorly managed example of an already bad brand. Rooms are ok but menus are limited even before they run out of everything. I will need to have zero other options before I use a Hampton again

Business overnight stay. Placed in room for wheelchair user - not sure why? Everything was therefore low down, sink, bed etc. No soap dispenser next to either sink. Curtain hanging off slightly, wouldn’t close. Told reception. No offer of remedy. Shower was not really very hot and only medium power. Bedside table sticky not clean. No eggs at breakfast. Plates cold. Staff fine. Hotel looks great. Staff pleasant enough. Nobody asked me how my stay was on checkout. Price reasonable but overall disappointing.

Business overnight stay. Placed in room for wheelchair user - not sure why? Everything was therefore low down, sink, bed etc. No soap dispenser next to either sink. Curtain hanging off slightly, wouldn’t close. Told reception. No offer of remedy. Shower was not really very hot and only medium power. Bedside table sticky not clean. No eggs at breakfast. Plates cold. Staff fine. Hotel looks great. Staff pleasant enough. Nobody asked me how my stay was on checkout. Price reasonable but overall disappointing.

On arrival, staff were pleasant and helpful. In the corridor was dirty crockery left by previous tenants. The room was sold as two queen size when the 2nd bed was a very hard sofa bed and even with two duvets was still very uncomfortable. A old bottle of wine was found under the bed and the kick boards came off which hurt my foot. Breakfast was mediocre For the cost of the stay, this was a disappointing visit.

On arrival, staff were pleasant and helpful. In the corridor was dirty crockery left by previous tenants. The room was sold as two queen size when the 2nd bed was a very hard sofa bed and even with two duvets was still very uncomfortable. A old bottle of wine was found under the bed and the kick boards came off which hurt my foot. Breakfast was mediocre For the cost of the stay, this was a disappointing visit.