top experience, even in period of some repars ongoing, they kep it nice and clean.

Smiling staff - it was really a nice place. We were using the tennis court for free, playing ping pong and had fun at the pool. A great place for 5 adults

Smiling staff - it was really a nice place. We were using the tennis court for free, playing ping pong and had fun at the pool. A great place for 5 adults

Hotel top class, staff excellent, pool very nice, lovely beach.

Hotel top class, staff excellent, pool very nice, lovely beach.

Hotel needs a big deep clean - pool needed this particularly and the flume. Our bedroom had an infestation of ants - we found the staff less friendly than elsewhere we had stayed in Thailand. The room itself was nice but the door is a sliding one to the bathroom.

Hotel needs a big deep clean - pool needed this particularly and the flume. Our bedroom had an infestation of ants - we found the staff less friendly than elsewhere we had stayed in Thailand. The room itself was nice but the door is a sliding one to the bathroom.

All the staff members are prepared to take part in assisting and communicating with visitors 👍

We stayed in SAii Laguna for 5 days in August 2024 (husband, me and 3 kids aged 17,15 & 12) & we were provided with two rooms next to each other which were both clean, spacious and had wonderful outside space and views of the lagoon. There was a lot of construction work at the hotel but this did not affect our stay at all - the team went out of their way to make us feel welcome and to provide us with everything we needed. The location really is wonderful with a perfect beach and a shuttle bus service (free) which took us around the resort which is huge. We also ate at two local restaurants outside the resort which were equally great. The pool, gym and complimentary classes (I did yoga, Pilates, Thai boxing, strength and towel animal folding!) were superb with really lovely staff. Our only issue with this hotel which is not easy to resolve is the sound proofing of the bedrooms. The walls and ceilings are very thin so we struggled to sleep as our neighbours above tended to be later at returning in the evening and then enjoyed some socialising. In other hotels this has not been an issue but we struggled with the noise levels at SAii Laguna as did our children, specifically furniture being moved and general conversation which could be clearly heard by us. This was a real shame as affected our stay and sleep but we were also told the hotel was full so no option to move.

We enjoyed our stay at Saai Laguna. The facilities and customer service are superb. The pools are clean and well maintained. The hotel has direct access to the beach. We didn't really go to the beach as it's more for surfing. Few steps from the hotel along the beach there are lots of restaurants and lots of huts that offer Thai massage. Having a massage in front of the beach was so special, for only 400 baht!

We enjoyed our stay at Saai Laguna. The facilities and customer service are superb. The pools are clean and well maintained. The hotel has direct access to the beach. We didn't really go to the beach as it's more for surfing. Few steps from the hotel along the beach there are lots of restaurants and lots of huts that offer Thai massage. Having a massage in front of the beach was so special, for only 400 baht!

We stayed in SAii Laguna for 5 days in August 2024 (husband, me and 3 kids aged 17,15 & 12) & we were provided with two rooms next to each other which were both clean, spacious and had wonderful outside space and views of the lagoon. There was a lot of construction work at the hotel but this did not affect our stay at all - the team went out of their way to make us feel welcome and to provide us with everything we needed. The location really is wonderful with a perfect beach and a shuttle bus service (free) which took us around the resort which is huge. We also ate at two local restaurants outside the resort which were equally great. The pool, gym and complimentary classes (I did yoga, Pilates, Thai boxing, strength and towel animal folding!) were superb with really lovely staff. Our only issue with this hotel which is not easy to resolve is the sound proofing of the bedrooms. The walls and ceilings are very thin so we struggled to sleep as our neighbours above tended to be later at returning in the evening and then enjoyed some socialising. In other hotels this has not been an issue but we struggled with the noise levels at SAii Laguna as did our children, specifically furniture being moved and general conversation which could be clearly heard by us. This was a real shame as affected our stay and sleep but we were also told the hotel was full so no option to move.

All the staff members are prepared to take part in assisting and communicating with visitors 👍

Very comfortable

Very comfortable

The room condition was so good and clean.the food they offer was good. Most of all, all the staff including housekeeper was so nice and kind. Thanks to them, i think we enjoyed our stay more and were able to create fond memories.

The room condition was so good and clean.the food they offer was good. Most of all, all the staff including housekeeper was so nice and kind. Thanks to them, i think we enjoyed our stay more and were able to create fond memories.

Fabulous property the staff are the best. Didn’t notice the renovations. Excellent for 3/6 with different allergies. Great club room. Lovely pools slides fun. Great beach

Fabulous property the staff are the best. Didn’t notice the renovations. Excellent for 3/6 with different allergies. Great club room. Lovely pools slides fun. Great beach

Facility is very comfortable even though they are under the renovation. One thing that I feel uncomfortable that one of staff attitude is quite rude. Even though I was in the night market and other car drivers are more friendly and kind.

Good hotel.a lot of activities.

Facility is very comfortable even though they are under the renovation. One thing that I feel uncomfortable that one of staff attitude is quite rude. Even though I was in the night market and other car drivers are more friendly and kind.

Good hotel.a lot of activities.

Excellent hotel! High standards in all aspects! One of the best hotels I have ever stayed at!

Excellent hotel! High standards in all aspects! One of the best hotels I have ever stayed at!

I heard about the crowded beaches in Phuket but I found myself with my family pretty much alone on the beautiful beach! The pools were lovely and my 5 year old just loved the slide! The room was gorgeous! I loved the bed in the window. The staff was so hospitable and helpful! I will definitely come back!

I heard about the crowded beaches in Phuket but I found myself with my family pretty much alone on the beautiful beach! The pools were lovely and my 5 year old just loved the slide! The room was gorgeous! I loved the bed in the window. The staff was so hospitable and helpful! I will definitely come back!

Pure luxury. Total professionalism from the staff. Great pools. Amazing location. Very clean. Amazing food. Everything you want in a top quality accommodation. Would love to come back.

Pure luxury. Total professionalism from the staff. Great pools. Amazing location. Very clean. Amazing food. Everything you want in a top quality accommodation. Would love to come back.

This property is under construction and keep inconvenient for everything

This property is under construction and keep inconvenient for everything

It was very good value for the price. We came when the place was being renovated, so a lot of the complex was shut. Staff very friendly. Got a lovely room on level 3. Be prepared to walk a small distance given the size of the property. Lots of great places to go too nearby via the beach.