Easy to arrive to the place and really nice

Easy to arrive to the place and really nice

Our booking was confirmed and paid for, when we arrived the manager said we could not leave our bags and if we did he would not be responsible although it clearly states baggage storage available. On returning at 3pm to book in we were asked how long we were staying for and said we had booked for one night. The manager then told us our booking had been changed to another hotel by Expedia which was untrue as we checked with Expedia. He told us we were booking into another hotel '5 minutes away' no apology or explanation. When we arrived at the Africa Hotel the manager said our booking had been made the previous night. Why were we not informed, why didn't the manager notify us on the morning we arrived and why not give a truthful reason for our move? The staff at the Africa Hotel were very welcoming and apologetic although it was not their fault, however the room was very small and basic and not one we would have chosen. Previous reviews has stated that the staff at the New York were friendly and helpful and this was far from the truth in our case

Our booking was confirmed and paid for, when we arrived the manager said we could not leave our bags and if we did he would not be responsible although it clearly states baggage storage available. On returning at 3pm to book in we were asked how long we were staying for and said we had booked for one night. The manager then told us our booking had been changed to another hotel by Expedia which was untrue as we checked with Expedia. He told us we were booking into another hotel '5 minutes away' no apology or explanation. When we arrived at the Africa Hotel the manager said our booking had been made the previous night. Why were we not informed, why didn't the manager notify us on the morning we arrived and why not give a truthful reason for our move? The staff at the Africa Hotel were very welcoming and apologetic although it was not their fault, however the room was very small and basic and not one we would have chosen. Previous reviews has stated that the staff at the New York were friendly and helpful and this was far from the truth in our case

A basic hotel, great location with very thoughtful owners makes it more valuable. The owner was kind, gave helpful recommendations, and attentive.

A basic hotel, great location with very thoughtful owners makes it more valuable. The owner was kind, gave helpful recommendations, and attentive.

Great stay in Rhodes! Central, close to everything, clean. The staff is very welcoming and warm. Thank you!

Great stay in Rhodes! Central, close to everything, clean. The staff is very welcoming and warm. Thank you!

I had a nice time at New York hotel. The rooms were recently fully renovated and they look beautiful. The place has overall a pleasant modern design. Best part of the stay was the helpfulness of Sakis at the reception. He gave us top tips for our journey.

I had a nice time at New York hotel. The rooms were recently fully renovated and they look beautiful. The place has overall a pleasant modern design. Best part of the stay was the helpfulness of Sakis at the reception. He gave us top tips for our journey.

The property is located close to the main bus station and you walk just 5 min to the nearest beach.Lovely people and very helpful with everything.

The property is located close to the main bus station and you walk just 5 min to the nearest beach.Lovely people and very helpful with everything.

New York hotel was just perfect! Very nice welcoming owners Good relaxing atmosphere Fresh clean room New big bathroom Great beds Balcony fine This was my second stay at the hotel, I would highly recommend it to everyone! Will return in September!

New York hotel was just perfect! Very nice welcoming owners Good relaxing atmosphere Fresh clean room New big bathroom Great beds Balcony fine This was my second stay at the hotel, I would highly recommend it to everyone! Will return in September!

Fell upon this excellent hotel by chance for a one night stop over in Rhodes town. The host was very friendly and couldn’t do enough for you. Under Covid restrictions this was managed perfectly despite limited staff and hotel opening. Would recommend a visit!

Fell upon this excellent hotel by chance for a one night stop over in Rhodes town. The host was very friendly and couldn’t do enough for you. Under Covid restrictions this was managed perfectly despite limited staff and hotel opening. Would recommend a visit!

Everything was just wonderful Really kind And welcoming hotel owners Lovely room: modern-clean-spacious just as on the pictures Big balcony and new beautiful bathroom Fantastic location Breakfast was fresh and tasted good We would Highly recommend this hotel The Corona rules were followed very strictly, which made us feel very safe

Everything was just wonderful Really kind And welcoming hotel owners Lovely room: modern-clean-spacious just as on the pictures Big balcony and new beautiful bathroom Fantastic location Breakfast was fresh and tasted good We would Highly recommend this hotel The Corona rules were followed very strictly, which made us feel very safe

I stayed here for 2 weeks in September /October, and the hotel was very basic. I was in Room 206, I did not have a balcony, it was a very small room with 2 single beds which were like a wallpaper paste board! Breakfast was poor too, and I only went down 2or 3 times for it.

I stayed here for 2 weeks in September /October, and the hotel was very basic. I was in Room 206, I did not have a balcony, it was a very small room with 2 single beds which were like a wallpaper paste board! Breakfast was poor too, and I only went down 2or 3 times for it.

Great hotel, nice staff, perfekt location.

Great hotel, nice staff, perfekt location.

The room was new, and clean. No complaints about it at all. The breakfast could be so much better, if there were just a little more selection. It was very basic. The service was not the best. My husband had to ask three different times, from three different people before he was able to get an extra pillow.

The room was new, and clean. No complaints about it at all. The breakfast could be so much better, if there were just a little more selection. It was very basic. The service was not the best. My husband had to ask three different times, from three different people before he was able to get an extra pillow.

Perfect location! Staff’s welcomes this beautiful place. Our room was very clean and comfortable. Definitely we will be back! And great location

When we arrived we were taken to a different hotel. They said the air conditioning wasn't working.

Negatives - Quite disappointing. Rooms are not like the photos. Old furniture. Rooms are not cleaned daily. Our room was cleaned with change of towels on our fourth day. Cleaner took away the air conditioning remote because we left it on throughout the day whilst we were out. She also kept the balcony sliding door open. The shower cubicle has only half glass so our bathroom had puddles daily after showering. All hairdryers were out of service. No amenities. Some plugs were not working so charging all our gadgets wasn't simple. Our door had a dodgy lock. Poor breakfast. Positives - Good location. Friendly staff who tried to accommodate us as much as possible. Modern bathroom and strong toilet flush. Comfortable beds. Great WiFi strength. The rooms are air-conditioned. Lift service for those staying on upper floors.

Negatives - Quite disappointing. Rooms are not like the photos. Old furniture. Rooms are not cleaned daily. Our room was cleaned with change of towels on our fourth day. Cleaner took away the air conditioning remote because we left it on throughout the day whilst we were out. She also kept the balcony sliding door open. The shower cubicle has only half glass so our bathroom had puddles daily after showering. All hairdryers were out of service. No amenities. Some plugs were not working so charging all our gadgets wasn't simple. Our door had a dodgy lock. Poor breakfast. Positives - Good location. Friendly staff who tried to accommodate us as much as possible. Modern bathroom and strong toilet flush. Comfortable beds. Great WiFi strength. The rooms are air-conditioned. Lift service for those staying on upper floors.

They wrote a text message before a day to my travel. "due to an error in our system, your room in our hotel is not available, therefore, we have booked for you a double room with breakfast in hotel Vasilia, which is located in Mandilara street in Rodos town" Thank you to Vasilia Hotel. Their personel is smiling and helpfully.

They wrote a text message before a day to my travel. "due to an error in our system, your room in our hotel is not available, therefore, we have booked for you a double room with breakfast in hotel Vasilia, which is located in Mandilara street in Rodos town" Thank you to Vasilia Hotel. Their personel is smiling and helpfully.