had a 5 nights stay and it was nice :) (+) breakfast spread was good, hotels provide affordable lunch buffet and some dinner options. room generally clean with comfy bed & pillow, theres a very cute kampong boy artwork too. staff service are friendly. walking distance to nearby mamak stall and small shops. (ok-ok) sunway pyramid is about 10 mins drive, nearest airport would be subang. it would be better if they can vacuum some dust off the floor carpet thorougly. (-) location is still developing. therefore, not that good -lack of accessibility coz the only way in and out from the hotel area is either driving or taking a Grab ride. far from city centre and KLIA.

Good value

Good value

One of the best hotels I’ve stayed in

One of the best hotels I’ve stayed in

Let's see. We started staying in this hotel not due to location but the reputation they had as a Accor brand. We found this 2 years ago while booking for a company trip and we were impressed with their service and the rooms. They staff was polite, and quick thinking. We have stayed a couple more times after that. Today during check in I must say we were totally disappointed with the service. From the front counter to the supervisor to the Director of Sales who did not call me back. Even after promising. I do not know if I will want to stay here again.

Let's see. We started staying in this hotel not due to location but the reputation they had as a Accor brand. We found this 2 years ago while booking for a company trip and we were impressed with their service and the rooms. They staff was polite, and quick thinking. We have stayed a couple more times after that. Today during check in I must say we were totally disappointed with the service. From the front counter to the supervisor to the Director of Sales who did not call me back. Even after promising. I do not know if I will want to stay here again.

Checkin took a long time. Checkin is often like applying for a passport or visa - you’re tired, hungry and you need another 10 mins to get your room key. It’s not this hotel per se, but many take altogether too long. Why not use the information I provided when booking? Nice hotel, very local crowd and near the industrial area. Taxis were easy to get. Hotel had good food, and a pool gym and rooftop bar - a nice place to chill after a long day. They were not consistent with water to the room, and on arrival they knocked and gave me stuff for my room fridge…(which should have been there already maybe?). Overall though, I was happy to be there (the A/C is set to 18° in the common areas so bring a sweater!).

Checkin took a long time. Checkin is often like applying for a passport or visa - you’re tired, hungry and you need another 10 mins to get your room key. It’s not this hotel per se, but many take altogether too long. Why not use the information I provided when booking? Nice hotel, very local crowd and near the industrial area. Taxis were easy to get. Hotel had good food, and a pool gym and rooftop bar - a nice place to chill after a long day. They were not consistent with water to the room, and on arrival they knocked and gave me stuff for my room fridge…(which should have been there already maybe?). Overall though, I was happy to be there (the A/C is set to 18° in the common areas so bring a sweater!).

Stayed for 1 night. Overall it was okay except there was issue with the aircon. It took 30 nearly 1hr to send the electrician guy up to fix the issue. The toilet has no locks. So it's a little not toddler friendly cause they will just open the door while you're trying to shower or your toilets. Other than that, the room is cozy and nice.

Stayed for 1 night. Overall it was okay except there was issue with the aircon. It took 30 nearly 1hr to send the electrician guy up to fix the issue. The toilet has no locks. So it's a little not toddler friendly cause they will just open the door while you're trying to shower or your toilets. Other than that, the room is cozy and nice.

The property and service was awesome. Only one thing that kinda annoyed me which was the water that leaked out of the shower. Other than that we give 5 star.

The property and service was awesome. Only one thing that kinda annoyed me which was the water that leaked out of the shower. Other than that we give 5 star.

Everything was ok until the check in....the door was faulty and the manager told the staff to use force to push the door....all you cqn do is just offer a next room immediately? Can't you. Poor junior staff gotta just follow her leader's instruction? What hospitality is that?

Everything was ok until the check in....the door was faulty and the manager told the staff to use force to push the door....all you cqn do is just offer a next room immediately? Can't you. Poor junior staff gotta just follow her leader's instruction? What hospitality is that?

Clean and quiet to stay, good for business when you need to quite place to rest.

Clean and quiet to stay, good for business when you need to quite place to rest.

Value for money. Calm area over the weekend

Value for money. Calm area over the weekend

The staff were friendly but it would be good if there could be at least one English speaking staff on duty at all times. The room was clean and neat but there was a baby cockroach seen running around the room. The toilet and facilities were well thought, except that there were no hooks or ledges to place our clothes when showering. Especially in a double bedded room, hooks or ledges should be made available in the shower area so that people can put on clothes in the shower area after showering.

The staff were friendly but it would be good if there could be at least one English speaking staff on duty at all times. The room was clean and neat but there was a baby cockroach seen running around the room. The toilet and facilities were well thought, except that there were no hooks or ledges to place our clothes when showering. Especially in a double bedded room, hooks or ledges should be made available in the shower area so that people can put on clothes in the shower area after showering.

Well kept room, clean, comfortable bed and pillow. Hotel surroundings is quiet. Staff is polite. Food outlets is limited. Malay food, korean, Texas Chicken and Cafe, Grocery store is nearby. Walking distance is 5min.

Well kept room, clean, comfortable bed and pillow. Hotel surroundings is quiet. Staff is polite. Food outlets is limited. Malay food, korean, Texas Chicken and Cafe, Grocery store is nearby. Walking distance is 5min.

The hotel staffs very friendly and kindness for answering all question from me. Cleanliness quite ok but only the toilet basin had some smell, maybe need adding some deodorant.

Slight issue at check in, but staff was polite and apologetic. Location was suitable for me as I have a business meeting around the area. Slightly disappointed that the room listed as having a balcony but there isn't any

Ok for short stay

Ok for short stay

Very nice decor and quality fittings.

Very nice decor and quality fittings.

New hotel. Water came out when showering. Breakfast choices were limited, worse than other 3 star hotels.

New hotel. Water came out when showering. Breakfast choices were limited, worse than other 3 star hotels.

This is a new hotel in Glenmarie Shah Alam. Near Ultrapolis market place. There are plenty of eateries nearby. The room was clean and tidy. The shower area and toilet are saperated. The breakfast was adequate but the staff was excellent. The bed was comfortable.