Overall we were very satisfied with our stay and found the staff very friendly and helpful, the food was OK. The cleaning in the rooms was not so good but we didnt spend so much time in there because we were outside most of the days. The location of the hotel was nice, the most things that you search for is near. We wish that the hotel bar was open longer in the evenings, after a long day out its nice to calm down at absolut bar. The bartenders should do some training to do more drinks, if you ask for something good/juicy its hard.. You have to tell them exactly what you want in the glass. Cute hotel cats that seems to have a good life there. The last day of our staying we could hang around the hotel and use the pool even if we didnt have our room left. So that was very kind of them.

The hotel is at best a 2 star. Food selection for all inclusive isn’t the best. Your standard continental breakfast and that’s about it. The room is the bare minimum. The lift needs maintenance desperately.

It was a quiet hotel, I had a relaxing time

The staff are the ones who make this place work, always friendly, helpful & smiling. Nothing is too much trouble. We stayed in a second floor room with separate bedroom & kitchen area. Nice balcony. Lovely comfy bed, slept very well. The whole place is very clean. Has a nice pool with the usual loungers & bar. Air conditioning worked well in the room. Maid service (lovely ladies) every day if needed. Food is good, not a huge choice but I find that better, less wastage also you have the option to eat out locally, lots of cafe & restaurants to suit every budget. There are three hotel cats but they generally ignore everyone, good for pest control I find. The only thing that lets this hotel down a bit is the actual building, I am used to the different building standards in various countries but do feel the Forum group could do with investing here, having everything else excellent is damaged by the state of the building, a decent revamp by owners & this would be an absolute haven. Again the staff are the best.

Bed bugs ate us alive and cost us a fortune in anti histamines and creams and completely ruined the first week. Cleaners never changed the sheets for the entire trip We had to buy our own toilet paper. Hotel is denying a refund Avoid this place!

Overall everything was great. The staff was friendly, helpful and generous. They executed every wish I had and even more. The location of the hotel is great and the price is competitive. The drinks and meals were super. In conclusion, I can warmly recommend having an all-inclusive from the Resident hotel.

Over all we had a lovely holiday at the Residence. The staff were very friendly and helpful, and the facilities were very good. It would have been nice to have had some entertainment on some of the evenings, but there was also lots happening in the area just a short walk away.

It was alright, personal service was good, but there were ants and they bit us in the bed. The toilet didnt Flush down the toilet paper, took like 5 tries before it did Flush. The pool left yellow marks on my bathshorts. Restaurants around was good, but they removed stuff like chocolate cereals at breakfast which was disappointing. The TV didn’t work at all. The balcony was good, a small fridge and good AC.