booked an expensive standard room , and get a cheap room with one bed, and got no solution from the hotel, did not sleep well for 3 days, because that so small bed, they just think i am lying.....poor experience, at last hotel.com refund the price difference money back to me，really disappointing

The room we got was very nice with well working aircondition, big rain shower and nice bed. The only thing that could be a bit better is the breakfast. Most thing you expect was there but the warm food could be served hotter. The things that was served was different the 4 breakfast we had. For instance bacon only was served once

The room we got was very nice with well working aircondition, big rain shower and nice bed. The only thing that could be a bit better is the breakfast. Most thing you expect was there but the warm food could be served hotter. The things that was served was different the 4 breakfast we had. For instance bacon only was served once

Easy to find, clean, comfortable, very friendly and helpful staff.

Easy to find, clean, comfortable, very friendly and helpful staff.

The staff bent over backwards to make me feel comfortable and welcome. The room was luxurious and clean. Location was great.

The staff bent over backwards to make me feel comfortable and welcome. The room was luxurious and clean. Location was great.

Staff was extremly kind and helpful. For breakfast they had plenty of offer which was renewed timely with fresh ingredients. Room was clean and specious.

Staff was extremly kind and helpful. For breakfast they had plenty of offer which was renewed timely with fresh ingredients. Room was clean and specious.

Nice rooms, clean and renovated. The breakfast has a good selection.

Nice rooms, clean and renovated. The breakfast has a good selection.

Hotel is very nice and clean, service perfect, o ly one problem was the heating, it was too hot

Hotel is very nice and clean, service perfect, o ly one problem was the heating, it was too hot

We were traveling for the first time ever with our family cat, which we confirmed ahead of time with the hotel. The hotel had a clean kitty litter box already set up in the room, along with a pet bed and food and water dishes. This was a very nice touch and made our stay so much easier. The staff was very thoughtful and customer service oriented. Would definitely stay here again.

We were traveling for the first time ever with our family cat, which we confirmed ahead of time with the hotel. The hotel had a clean kitty litter box already set up in the room, along with a pet bed and food and water dishes. This was a very nice touch and made our stay so much easier. The staff was very thoughtful and customer service oriented. Would definitely stay here again.

Very close to main bus station which made travelling from one city to the Belgrade very convenient. Staff are very polite and helpful. I stay at this hotel each time I visit Belgrade

Very close to main bus station which made travelling from one city to the Belgrade very convenient. Staff are very polite and helpful. I stay at this hotel each time I visit Belgrade

I arrived early but was able to check-in without any problems. Quick service, staff very friendly and helpful. Nice sweets on the counter :) The room was big, airy and smelt really pleasant. Nice sized bathroom. The bed was comfortable but my only complaint was that all the pillows were too firm. I asked reception for softer pillows and they were provided without question. I also stayed in room 206 but as there was no rain, I can't comment if the window ledge complaint in a previous review has been resolved. Close the window at night if you want to avoid early morning traffic noise. I prefer to sleep in total darkness but unfortunately, there were some items that emit light in the room - TV on standby and most strongly, the air-con controller on the wall. I bring black electrician's tape with me now so I can cover them up during my stay - top tip! Remove them before I leave. Hotel location really convenient with everything within walking distance. Tram stop outside as in the photo served by tram route 2 which loops the city to all the key sites. There's an 'Idea' supermarket opposite. City bus station also just around the corner which is where the airport buses (A1 & 72) terminate. The breakfast was nice enough but just the minimum offerings; cereals, range of eggs, warm/cold meats, cheese, grilled veg etc. Convenient when included in the price. Overall, pleasant experience for my first time in Belgrade. I was happy with my stay; pillow issues were quickly sorted.

I was looking for hotel that is walking distance to the bus station and to city attractions and this was perfect choice .Front desk and restaurant people were really nice….. Amazing breakfast (choice and quality)…

I was looking for hotel that is walking distance to the bus station and to city attractions and this was perfect choice .Front desk and restaurant people were really nice….. Amazing breakfast (choice and quality)…

I arrived early but was able to check-in without any problems. Quick service, staff very friendly and helpful. Nice sweets on the counter :) The room was big, airy and smelt really pleasant. Nice sized bathroom. The bed was comfortable but my only complaint was that all the pillows were too firm. I asked reception for softer pillows and they were provided without question. I also stayed in room 206 but as there was no rain, I can't comment if the window ledge complaint in a previous review has been resolved. Close the window at night if you want to avoid early morning traffic noise. I prefer to sleep in total darkness but unfortunately, there were some items that emit light in the room - TV on standby and most strongly, the air-con controller on the wall. I bring black electrician's tape with me now so I can cover them up during my stay - top tip! Remove them before I leave. Hotel location really convenient with everything within walking distance. Tram stop outside as in the photo served by tram route 2 which loops the city to all the key sites. There's an 'Idea' supermarket opposite. City bus station also just around the corner which is where the airport buses (A1 & 72) terminate. The breakfast was nice enough but just the minimum offerings; cereals, range of eggs, warm/cold meats, cheese, grilled veg etc. Convenient when included in the price. Overall, pleasant experience for my first time in Belgrade. I was happy with my stay; pillow issues were quickly sorted.

Very friendly staff and excellent service.

Very friendly staff and excellent service.

Avoid room 206 if it rains! The window ledge is made of tin and when it rains, the overflow from the gutter high above drips onto it and is very noisy. It sounds like someone is tapping a pebble on the bedroom window. Not great at 2am! The staff had heard about this issue before. If the weather is good you won’t have a problem but certainly avoid this room. (My colleague was in room 205 next door and there was no problem.)

Avoid room 206 if it rains! The window ledge is made of tin and when it rains, the overflow from the gutter high above drips onto it and is very noisy. It sounds like someone is tapping a pebble on the bedroom window. Not great at 2am! The staff had heard about this issue before. If the weather is good you won’t have a problem but certainly avoid this room. (My colleague was in room 205 next door and there was no problem.)

Personnel charmant Bon confort

Personnel charmant Bon confort

Staffs are very kind.

Staffs are very kind.

Nice stay in Belgrade. Very close to main attractions, cafes and shopping street etc. The staff is very service minded and helpful.

Although I landed late because of a flight delay. My private transfer was brilliant and was still waiting for me. Check in was fast and efficient. Room was great. Will definitely be staying here again on future travels.

Although I landed late because of a flight delay. My private transfer was brilliant and was still waiting for me. Check in was fast and efficient. Room was great. Will definitely be staying here again on future travels.