Very helpful staff in a beautifully maintained property.

The staff are very helpful and eager to please. However they did try to overcharge us for transportation from the airport. The rooms are spacious and clean. We used the hotel transportation every day during our stay which was very convenient but did add up.

Excellent stay and great customer service. Thanks for the hospitality

Excellent stay and great customer service. Thanks for the hospitality

The staff are very helpful and eager to please. However they did try to overcharge us for transportation from the airport. The rooms are spacious and clean. We used the hotel transportation every day during our stay which was very convenient but did add up.

Great property some communication issue with book excursions and making drinks

Great property some communication issue with book excursions and making drinks

Staff were very helpful. Rooms were clean. Pool area lovely. We felt very safe.

Staff were very helpful. Rooms were clean. Pool area lovely. We felt very safe.

My stay at the Shrub Lodge was very satisfying. The staff was friendly and attentive in every way and went above and beyond to take care of me and my son. They organized our excursions, prepared many of our meals and taxied us in and out of town almost daily. Only thing I would add is an accessable ice machine for the guests as I like drinks with extra ice and had to ask for it. Everything else was excellent.

My stay at the Shrub Lodge was very satisfying. The staff was friendly and attentive in every way and went above and beyond to take care of me and my son. They organized our excursions, prepared many of our meals and taxied us in and out of town almost daily. Only thing I would add is an accessable ice machine for the guests as I like drinks with extra ice and had to ask for it. Everything else was excellent.

Staff were really helpful and friendly. Property was clean and tidy.

Staff were really helpful and friendly. Property was clean and tidy.

Excellent facility

Absolutely beautiful location, only made better by the best hospitality we have ever experienced on holiday. The staff were incredible, warm and friendly and always helped us arrange tours and transport to make our trip perfect. The lodge is modern and clean with good sized bedrooms and a lovely little pool. The only change we would make is a better selection of evening meals - many of the dishes were unavailable when we had dinner at the hotel. Breakfast was excellent with a lovely range of cooked and continental breakfast options, and they made sure we could eat even when we had a very early trip departure. We are so grateful for the wonderful experience and we would definitely come back. We recommend booking tours directly with the hotel, as it made the experience very simple for us!

Excellent facility

Absolutely beautiful location, only made better by the best hospitality we have ever experienced on holiday. The staff were incredible, warm and friendly and always helped us arrange tours and transport to make our trip perfect. The lodge is modern and clean with good sized bedrooms and a lovely little pool. The only change we would make is a better selection of evening meals - many of the dishes were unavailable when we had dinner at the hotel. Breakfast was excellent with a lovely range of cooked and continental breakfast options, and they made sure we could eat even when we had a very early trip departure. We are so grateful for the wonderful experience and we would definitely come back. We recommend booking tours directly with the hotel, as it made the experience very simple for us!

This is a new lodge and has only been open for a year. I stayed for 11 nights. I do not think I have ever stayed in a place that was kept so very clean. I was not well during my stay due it transpired may have been caused by the malaria tablets that I was taking. The staff took good care of me however. I found Victoria Falls exceptionally hot, and would probably have had to come home early had it not been for the excellent air conditioning in the room, and a refrigerator in my room, and regular use of the swimming pool. This pool for me was the main reason for my choosing to stay at the Shrub Lodge. Different people have different ideas on what they would like in a hotel bedroom. My main comment with regard to this would be I would have liked to have had a few more drawers. Breakfast was not a happy time for me, which I think was due to the fact that I felt nauseous every morning which unknown to me at the time may have been because of the malaria tablets.

This is a new lodge and has only been open for a year. I stayed for 11 nights. I do not think I have ever stayed in a place that was kept so very clean. I was not well during my stay due it transpired may have been caused by the malaria tablets that I was taking. The staff took good care of me however. I found Victoria Falls exceptionally hot, and would probably have had to come home early had it not been for the excellent air conditioning in the room, and a refrigerator in my room, and regular use of the swimming pool. This pool for me was the main reason for my choosing to stay at the Shrub Lodge. Different people have different ideas on what they would like in a hotel bedroom. My main comment with regard to this would be I would have liked to have had a few more drawers. Breakfast was not a happy time for me, which I think was due to the fact that I felt nauseous every morning which unknown to me at the time may have been because of the malaria tablets.

Good value. Get a room at the rear of the property.

Good value. Get a room at the rear of the property.

It was convenient to have the restaurant on-site. The breakfast was great the first morning we stayed. The second morning we left early for Devil's Pool and had a breakfast boxed for our return. It was well packed with more than enough to fill us up for the day. Mr. Perry was great with arranging the visit to Devil's Pool. We really enjoyed our stay.

It was convenient to have the restaurant on-site. The breakfast was great the first morning we stayed. The second morning we left early for Devil's Pool and had a breakfast boxed for our return. It was well packed with more than enough to fill us up for the day. Mr. Perry was great with arranging the visit to Devil's Pool. We really enjoyed our stay.

Very good stay. Recommended and excellent value.

Very good stay. Recommended and excellent value.

The room was very clean,the bed was a king size and was comfy.The bathroom was pretty clean and functional. The only thing is that the rain shower was not punchy enough,but it was okay as it has a soft feel. The breakfast was amazing especially the Zimbabwe pork sausages..very tasty.

The room was very clean,the bed was a king size and was comfy.The bathroom was pretty clean and functional. The only thing is that the rain shower was not punchy enough,but it was okay as it has a soft feel. The breakfast was amazing especially the Zimbabwe pork sausages..very tasty.

This was a great place to stay. The room is comfortable with drinking water provided. Extra blankets were available if needed. There is air conditioning. The service is excellent! We needed to eat breakfast early to catch our safari tour and the staff accommodated. The breakfast was made to order and wonderful (I had sausage and eggs). There is also fruit, cold cereal, yogurt, pastries, toast, etc. I highly recommend a stay here.

This was a great place to stay. The room is comfortable with drinking water provided. Extra blankets were available if needed. There is air conditioning. The service is excellent! We needed to eat breakfast early to catch our safari tour and the staff accommodated. The breakfast was made to order and wonderful (I had sausage and eggs). There is also fruit, cold cereal, yogurt, pastries, toast, etc. I highly recommend a stay here.