We stayed in the mountain bugalow. It was secluded, peaceful, and simply wonderful. Highly recommend

We stayed in the mountain bugalow. It was secluded, peaceful, and simply wonderful. Highly recommend

Great location. Amazing place

Great location. Amazing place

The rooms are a little small but they are comfy

The rooms are a little small but they are comfy

Staff was very helpful and friendly.

Staff was very helpful and friendly.

Great stay! Thank you!

Great stay! Thank you!

The property was very nice, comfortable, food was not really good and to noise but overall very nice. .

The property was very nice, comfortable, food was not really good and to noise but overall very nice. .

While we thoroughly enjoyed the destination itself, the room we booked was simply not suitable for the three of us. We specifically requested a double bed room, under the assumption it would provide adequate space for our group. However, the room turned out to be incredibly cramped, making our stay quite uncomfortable. We had to take turns getting ready in the limited space, which was far from ideal. In my opinion, a room of that size is only appropriate for a couple, not three adults. The lack of space severely detracted from our overall experience and comfort level. While the staff was friendly, I believe there is significant room for improvement in ensuring guest rooms match the advertised specifications and can comfortably accommodate the number of occupants.

While we thoroughly enjoyed the destination itself, the room we booked was simply not suitable for the three of us. We specifically requested a double bed room, under the assumption it would provide adequate space for our group. However, the room turned out to be incredibly cramped, making our stay quite uncomfortable. We had to take turns getting ready in the limited space, which was far from ideal. In my opinion, a room of that size is only appropriate for a couple, not three adults. The lack of space severely detracted from our overall experience and comfort level. While the staff was friendly, I believe there is significant room for improvement in ensuring guest rooms match the advertised specifications and can comfortably accommodate the number of occupants.

The staff at this hotel were very considerate to this Canadian who knows little espanol and is hearing impaired. I had a weekend to remember staying here.

The staff at this hotel were very considerate to this Canadian who knows little espanol and is hearing impaired. I had a weekend to remember staying here.

Everything was fine

Everything was fine

Really loved this place. Service was excellent. Clean. Staff was always very welcoming. Highly recommend. I will Def. book again.

Really loved this place. Service was excellent. Clean. Staff was always very welcoming. Highly recommend. I will Def. book again.

The hotel lists a 2 bedroom bungalow unit that is 0 bedroom and a loft that you (I) can't stand up in. The bathroom sink is crammed into a small corner under the stairs where anyone over 5'8" can't stand either. Furthermore, it's 20 minutes away from downtown but nowhere was it mentioned that you would not be at the hotel site. After some discussions with the front desk team and manager they refunded the second night's stay so we could find a place closer to the center.

Small but clean an nicely detailed rooms. Beautiful facilities.

Small but clean an nicely detailed rooms. Beautiful facilities.

The hotel lists a 2 bedroom bungalow unit that is 0 bedroom and a loft that you (I) can't stand up in. The bathroom sink is crammed into a small corner under the stairs where anyone over 5'8" can't stand either. Furthermore, it's 20 minutes away from downtown but nowhere was it mentioned that you would not be at the hotel site. After some discussions with the front desk team and manager they refunded the second night's stay so we could find a place closer to the center.

Overall our stay was really great! The location is simply amazing, really close to everything and every time you go out the lobby you get the beautiful sight of “La Merced” simply amazing! The stuff was super helpful, friendly and always available. Food was good as well (breakfast included) The beds were comfortable. My only comment (which I also expressed to the front desk at our departure time) is that the room was designed a bit too small. If you bring 2 regular size suitcases that’s it, you will find yourself having trouble walking towards the bathroom or out of the room because the space between the wall and the foot of the beds is pretty reduced. Other than that the hotel is really good! I would definitely stay there there again but for sure will bring smaller suitcases.

Overall our stay was really great! The location is simply amazing, really close to everything and every time you go out the lobby you get the beautiful sight of “La Merced” simply amazing! The stuff was super helpful, friendly and always available. Food was good as well (breakfast included) The beds were comfortable. My only comment (which I also expressed to the front desk at our departure time) is that the room was designed a bit too small. If you bring 2 regular size suitcases that’s it, you will find yourself having trouble walking towards the bathroom or out of the room because the space between the wall and the foot of the beds is pretty reduced. Other than that the hotel is really good! I would definitely stay there there again but for sure will bring smaller suitcases.

Everything about our stay at Casa Realeza was incredible! Everyone on the staff was super friendly, helpful and went out of their way to be accommodating - from the moment I booked, to check in, to helping get taxis and communicating with us during our stay. The room was beautifully decorated, spacious & very clean & the bed was very comfortable. The breakfast they served each morning was delicious. The location is amazing, it's right in the center of the town, steps away from restaurants, markets & bars. It felt very safe and secure. The views are insane. The only thing is if you're planning on being in your room throughout the day/evening (1pm- 10pm ish) you will hear music playing-- but it's good music! I would highly recommend this place and will definitely stay there again!!

Everything about our stay at Casa Realeza was incredible! Everyone on the staff was super friendly, helpful and went out of their way to be accommodating - from the moment I booked, to check in, to helping get taxis and communicating with us during our stay. The room was beautifully decorated, spacious & very clean & the bed was very comfortable. The breakfast they served each morning was delicious. The location is amazing, it's right in the center of the town, steps away from restaurants, markets & bars. It felt very safe and secure. The views are insane. The only thing is if you're planning on being in your room throughout the day/evening (1pm- 10pm ish) you will hear music playing-- but it's good music! I would highly recommend this place and will definitely stay there again!!

Excellent customer service, great location and lovely atmosphere.

Excellent customer service, great location and lovely atmosphere.

Very nice property. Very nice people to help you.

Very nice property. Very nice people to help you.