Bad smell in halls and in elevator. Needing poor quality

Propert was easily accessible from highway. Very clean and quiet. The staff were very friendly and accomodating.

Location was easy to find. Convenient to get in and off highway. However remote didn’t work so relaxing with TV was not an option. The TV volume was extremely loud and unable to lower volume.

Friendly staff. Clean.

Friendly staff. Clean.

Customer service could be better. Wifi was not working, towerls werent ready.

It was okay

Customer service could be better. Wifi was not working, towerls werent ready.

It was okay

It was clean.

It was clean.

My stay was good.

My stay was good.

Horrible staff and hospitality, dirty, bugs, outside area filthy

Horrible staff and hospitality, dirty, bugs, outside area filthy

Worst place I've ever stayed! Front desk closed up at night. No room service on multiple nights. Rooms stink. Barking dogs in hallway at 3 in the morning both nights. An alarm in hallway is beeping at 2 in the morning for a couple of hours. My niece is locked out her room one night for an hour and half till someone showed up and mold on her ceiling. The outside of the building has obviously been redone so BEWARE!!....devil in disguise!!

Worst place I've ever stayed! Front desk closed up at night. No room service on multiple nights. Rooms stink. Barking dogs in hallway at 3 in the morning both nights. An alarm in hallway is beeping at 2 in the morning for a couple of hours. My niece is locked out her room one night for an hour and half till someone showed up and mold on her ceiling. The outside of the building has obviously been redone so BEWARE!!....devil in disguise!!

If you have low expectations/ standards, you’ll think this place is nice. The outside is very deceiving. it’s in a new development area, close to stores and restaurants. The full size refrigerator and microwave is nice. But, that’s where the good things end. Immediately when you get past the front desk your hit with a mixture of cigarettes, dog pee, and mildew. And, that follows through all of the hallways. Huge stains in the carpet, walls are paper thin, and dog pee, so much dog pee. The first room I was given smelled like a bomb of bug spray went off, so strong I was choking/gagging. The 2nd room I was given didn’t smell of bug spray thankfully! But, visible bugs in the room, bed is very soft and thin (springs felt through the bed) bedding has stains and burn holes in it, wash clothes and bath towels also have stains on them. This place is just gross. If I could’ve gotten a refund I would have left, but thankfully was only here for 2 nights. Wouldn’t recommend this place to anyone

If you have low expectations/ standards, you’ll think this place is nice. The outside is very deceiving. it’s in a new development area, close to stores and restaurants. The full size refrigerator and microwave is nice. But, that’s where the good things end. Immediately when you get past the front desk your hit with a mixture of cigarettes, dog pee, and mildew. And, that follows through all of the hallways. Huge stains in the carpet, walls are paper thin, and dog pee, so much dog pee. The first room I was given smelled like a bomb of bug spray went off, so strong I was choking/gagging. The 2nd room I was given didn’t smell of bug spray thankfully! But, visible bugs in the room, bed is very soft and thin (springs felt through the bed) bedding has stains and burn holes in it, wash clothes and bath towels also have stains on them. This place is just gross. If I could’ve gotten a refund I would have left, but thankfully was only here for 2 nights. Wouldn’t recommend this place to anyone

May recommend better beds.

May recommend better beds.

Staff was very friendly

Staff was very friendly

My recent stay was unfortunately very disappointing. Several aspects of the experience left me feeling frustrated and dissatisfied: Unreasonable Pet Fee: The most significant issue was the pet fee. We were charged a fee which was not clearly communicated at the time of booking. My ESA was ignored. The fee felt excessive especially considering the limited pet amenities provided. I felt penalized for traveling with our pet which should not be the case for a pet-friendly establishment. Room Quality: The room itself did not meet my expectations. It was not as clean or comfortable as advertised. I found issues with cleanliness and upkeep that made our stay unpleasant. I did not feel valued as a guest. Value for Money: Considering the quality of the room and the additional pet fee, the overall value for money was poor. We expected a higher standard of service and accommodation for the price we paid. Suggestions for Improvement: Transparency: Clearly communicate all fees, including pet fees, at the time of booking to avoid surprises. Make sure guests understand what they are paying for and why. Pet Amenities: If a pet fee is charged, ensure that adequate pet amenities and services are provided to justify the cost.

My recent stay was unfortunately very disappointing. Several aspects of the experience left me feeling frustrated and dissatisfied: Unreasonable Pet Fee: The most significant issue was the pet fee. We were charged a fee which was not clearly communicated at the time of booking. My ESA was ignored. The fee felt excessive especially considering the limited pet amenities provided. I felt penalized for traveling with our pet which should not be the case for a pet-friendly establishment. Room Quality: The room itself did not meet my expectations. It was not as clean or comfortable as advertised. I found issues with cleanliness and upkeep that made our stay unpleasant. I did not feel valued as a guest. Value for Money: Considering the quality of the room and the additional pet fee, the overall value for money was poor. We expected a higher standard of service and accommodation for the price we paid. Suggestions for Improvement: Transparency: Clearly communicate all fees, including pet fees, at the time of booking to avoid surprises. Make sure guests understand what they are paying for and why. Pet Amenities: If a pet fee is charged, ensure that adequate pet amenities and services are provided to justify the cost.

We did not have any maid service at all

We did not have any maid service at all

Very nice

Roaches everywhere when we got to the room. In the sink, floor and even on the back of the bed. We were traveling with our 4 month old and the room was non-refundable so I didn’t sleep all night watching that there weren’t any roaches on my babies face while she slept. Absolutely terrible!

Roaches everywhere when we got to the room. In the sink, floor and even on the back of the bed. We were traveling with our 4 month old and the room was non-refundable so I didn’t sleep all night watching that there weren’t any roaches on my babies face while she slept. Absolutely terrible!

The room was clean and sufficient for the Ray and the price paid. All items worked efficiently and it had a good TV.

Great customer service very quiet