We had a great stay. We were out & about all day Saturday and when we got back to the hotel, our key wouldn't work on any of the doors. The gentleman at the front desk quickly resolved the issue. The rooms were spacious and clan. We will definitely book here again.

We had a great stay. We were out & about all day Saturday and when we got back to the hotel, our key wouldn't work on any of the doors. The gentleman at the front desk quickly resolved the issue. The rooms were spacious and clan. We will definitely book here again.

Amazing stay as always. Best place to stay in the Allen area hands down!

Amazing stay as always. Best place to stay in the Allen area hands down!

If you are here in Dallas on business it's a great location, but it's not somewhere I would stay on vacation. The hotel itself is very clean and sleek.... and has the feel of a hotel much higher than the price.

If you are here in Dallas on business it's a great location, but it's not somewhere I would stay on vacation. The hotel itself is very clean and sleek.... and has the feel of a hotel much higher than the price.

Superior place to stay!! Nice big king size bed and a couch in the room! Always like rooms that have TVS with the Chromecast option!! Great bathroom with all the essentials, really everything was great! Excellent breakfast provided too!! The person at the front desk gave good options for local restaurants! Thank you! I would definitely stay here again!

This is a well kept property. My only complaints are the highway noises are very loud and will interrupt your night’s rest. If you pull down the double shade and the A/C fan unit going it makes it tolerable. But soundproofing the windows is only way to fix. Enjoyed our stay and breakfast is decent.

This is a well kept property. My only complaints are the highway noises are very loud and will interrupt your night’s rest. If you pull down the double shade and the A/C fan unit going it makes it tolerable. But soundproofing the windows is only way to fix. Enjoyed our stay and breakfast is decent.

Superior place to stay!! Nice big king size bed and a couch in the room! Always like rooms that have TVS with the Chromecast option!! Great bathroom with all the essentials, really everything was great! Excellent breakfast provided too!! The person at the front desk gave good options for local restaurants! Thank you! I would definitely stay here again!

Stayed two nights and we slept comfortably and sound. Large clean modern room and bath. Friendly staff. Would stay at Hyatt again bases on this hotel.

Stayed two nights and we slept comfortably and sound. Large clean modern room and bath. Friendly staff. Would stay at Hyatt again bases on this hotel.

Check-in and room was readily available… however this property lacked support as the weekend went on. I asked about daily housekeeping at check in and was told I had to “remind” the front desk everyday… The daily breakfast was just ok… but also lacked staff to keep up with the demand as they did run out of coffee on a couple of occasions & food options were limited everyday, but it was good enough for a “free breakfast”. We stayed by a back building entrance and the door wouldn’t open with the key card. I reported it to the front desk but it never was repaired and others tried getting in through the door and was extremely loud at night. Overall it was an okay stay for the price and does need a little TLC… But our room was clean, bed was comfortable, A/C was cold and bathroom was stocked with the minimal amenities.

Check-in and room was readily available… however this property lacked support as the weekend went on. I asked about daily housekeeping at check in and was told I had to “remind” the front desk everyday… The daily breakfast was just ok… but also lacked staff to keep up with the demand as they did run out of coffee on a couple of occasions & food options were limited everyday, but it was good enough for a “free breakfast”. We stayed by a back building entrance and the door wouldn’t open with the key card. I reported it to the front desk but it never was repaired and others tried getting in through the door and was extremely loud at night. Overall it was an okay stay for the price and does need a little TLC… But our room was clean, bed was comfortable, A/C was cold and bathroom was stocked with the minimal amenities.

I’ve stayed here 20+ times and it’s always great 😊

I’ve stayed here 20+ times and it’s always great 😊

Nice property, big room with comfy bed. The only drawback was the dog smell in the hallways. I noticed about a half dozen guests with dogs. Walking dogs thru the lobby and down the hallways. Don’t have anything against dogs. I just don’t like the smell. I hope they only allow dogs in certain rooms but I’m not sure that’s the case. Will probably ask about that if in the area again. If every room has a pet option we will probably stay somewhere else next year.

Nice property, big room with comfy bed. The only drawback was the dog smell in the hallways. I noticed about a half dozen guests with dogs. Walking dogs thru the lobby and down the hallways. Don’t have anything against dogs. I just don’t like the smell. I hope they only allow dogs in certain rooms but I’m not sure that’s the case. Will probably ask about that if in the area again. If every room has a pet option we will probably stay somewhere else next year.

Clean, updated, comfortable. Very good experience.

Clean, updated, comfortable. Very good experience.

The night staff though shorthanded was awesome! All was so nice and polite. We ordered a late night pizza. They explained how long it would be. No problem. But then she got slammed with check-ins and we left our key cards up in our room. The little lady that also worked there, explained the desk girl got slammed and it may be longer on the pizza. We told her we would wait because we locked ourselves out. We went to explore the exercise room. A few minutes later the lady came back with 2 new key cards. Our pizzas were ready in just a few minutes. They were awesome! Loved the room we had....with plenty of space. Beds were great, we all slept good. Can't say enough about our stay!

The night staff though shorthanded was awesome! All was so nice and polite. We ordered a late night pizza. They explained how long it would be. No problem. But then she got slammed with check-ins and we left our key cards up in our room. The little lady that also worked there, explained the desk girl got slammed and it may be longer on the pizza. We told her we would wait because we locked ourselves out. We went to explore the exercise room. A few minutes later the lady came back with 2 new key cards. Our pizzas were ready in just a few minutes. They were awesome! Loved the room we had....with plenty of space. Beds were great, we all slept good. Can't say enough about our stay!

Nice facility.

No customer service/ Didn’t clean our room

It was very clean and I liked how big the rooms were. It was very comfortable. We only stayed one night.

It was very clean and I liked how big the rooms were. It was very comfortable. We only stayed one night.

Great place to stay with reasonable price.

Staff was very friendly and helpful. We had a comfortable stay

We were pleased. Room was clean and did not smell. Only complaints: Traffic kept me up. Super noisy. Pillows were feathery and completely flattened out. No support at all. Front desk ladies were very nice. Would stay here again but bring my own pillow and make sure to be on the opposite side of the building from the freeway.

We were pleased. Room was clean and did not smell. Only complaints: Traffic kept me up. Super noisy. Pillows were feathery and completely flattened out. No support at all. Front desk ladies were very nice. Would stay here again but bring my own pillow and make sure to be on the opposite side of the building from the freeway.

One of the nicest places to stay in the area!

Great stay