Kumara Serenoa by Lopesan Hotels
Hotel in Maspalomas
2 ospiti · 1 camera da letto · 1 vasca
Motivi per prenotare
Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Valore di fascia altaIl prezzo di questa proprietà è più alto della media della zona
Include gli elementi essenzialiGiardino, Piscina, Aria condizionata e altro ancora
A proposito di questo hotel
Eco-certified San Bartolomé de Tirajana hotel in Maspalomas with 3 outdoor swimming pools
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Kumara Serenoa by Lopesan Hotels offers 144 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Kumara Serenoa by Lopesan Hotels offers 144 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and blackout drapes/curtains. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Servizi
Piscina
Aria condizionata
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone o patio
TV
Palestra o centro fitness
Giardino
Mappa di Maspalomas
Attrazioni nelle vicinanze
Camere disponibili
Junior Suite
Letti non specificati • 27 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Suite, Terrace, Pool View
Letti non specificati • 28 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Family Suite
Letti non specificati • 36 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Adults Only Junior Suite (+18 years)
Letti non specificati • 27 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Adults Only Suite (+18 years)
Letti non specificati • 28 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
€€€€
Valutazioni e recensioni
5.0 / 10.0
This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience.
The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.
5.0 / 10.0
This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience.
The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.
8.0 / 10.0
N/A
8.0 / 10.0
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4.0 / 10.0
The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time).
There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool.
Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature.
Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself.
Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels.
Service was friendly enough and efficient.
Parking is available outside.
4.0 / 10.0
The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time).
There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool.
Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature.
Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself.
Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels.
Service was friendly enough and efficient.
Parking is available outside.
4.0 / 10.0
Nice hotel , location away from resort centres so need car or taxi , no amenities close by
4.0 / 10.0
Nice hotel , location away from resort centres so need car or taxi , no amenities close by
10.0 / 10.0
Very quite resort we was 20 girls on a hen do!
We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day!
Great for family’s and older people.
They should provide free water in the rooms.
And coffe in room is only one per person per day.
10.0 / 10.0
Very quite resort we was 20 girls on a hen do!
We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day!
Great for family’s and older people.
They should provide free water in the rooms.
And coffe in room is only one per person per day.
4.0 / 10.0
Have stayed here a few times, it’s great for a relaxing break with a nice pool
4.0 / 10.0
Have stayed here a few times, it’s great for a relaxing break with a nice pool
8.0 / 10.0
Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .
8.0 / 10.0
Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .
10.0 / 10.0
The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
10.0 / 10.0
The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
8.0 / 10.0
Recomendable
8.0 / 10.0
Recomendable
10.0 / 10.0
10.0 / 10.0
5.0 / 10.0
Amazing place with amazing service!
5.0 / 10.0
Amazing place with amazing service!
10.0 / 10.0
Wonderful staff. Amazing pool and overall beautiful property.
10.0 / 10.0
Wonderful staff. Amazing pool and overall beautiful property.
8.0 / 10.0
This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing
8.0 / 10.0
This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing
3.0 / 10.0
Hotel is really well maintained, looks completely new. Employees are nice and friendly… Pool is big and always enough sunbeds.
But…..
Its in middle of nowhere, nothing is nesr and impossible to ealk when it gets dark as barely have any street lights.
Most guests are golfers and bikers…
Bed is to short, never had a bed where my legs were hanging out, and i am regular hight….
And last the worst, every day we had a at least one cockroach… thats was really frustrating….
We wouldn’t come again or recommend!!
3.0 / 10.0
Hotel is really well maintained, looks completely new. Employees are nice and friendly… Pool is big and always enough sunbeds.
But…..
Its in middle of nowhere, nothing is nesr and impossible to ealk when it gets dark as barely have any street lights.
Most guests are golfers and bikers…
Bed is to short, never had a bed where my legs were hanging out, and i am regular hight….
And last the worst, every day we had a at least one cockroach… thats was really frustrating….
We wouldn’t come again or recommend!!
10.0 / 10.0
A
10.0 / 10.0
A
5.0 / 10.0
Very friendly, fresh and safe place, seems like the place effect in everyone in a positive vibe!
5.0 / 10.0
Very friendly, fresh and safe place, seems like the place effect in everyone in a positive vibe!
6.0 / 10.0
Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range
6.0 / 10.0
Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range
10.0 / 10.0
View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5
1.0 / 10.0
Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend.
1.0 / 10.0
Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend.
4.0 / 10.0
the stay was great - nice pool, entertainment, reception staff really helpful
Only things to watch out for - the ac doesn’t work well in all rooms, you need to buy water (we had a problem as we paid for dinner one evening but they wouldn’t give us water because we weren’t full board!!)
You do need to either walk a bit in main roads to get to places and take busses or be prepared to pay for taxis as the hotel is away from main places
There’s an excellent shuttle bus a few times a day to two local beaches though
Take your own nespresso pods as very expensive to buy from hotel
Otherwise great !
4.0 / 10.0
the stay was great - nice pool, entertainment, reception staff really helpful
Only things to watch out for - the ac doesn’t work well in all rooms, you need to buy water (we had a problem as we paid for dinner one evening but they wouldn’t give us water because we weren’t full board!!)
You do need to either walk a bit in main roads to get to places and take busses or be prepared to pay for taxis as the hotel is away from main places
There’s an excellent shuttle bus a few times a day to two local beaches though
Take your own nespresso pods as very expensive to buy from hotel
Otherwise great !
10.0 / 10.0
Just a bit too far from the beach although a bus is provided.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Maspalomas?
Il prezzo medio per un affitto a Maspalomas è 96 € per notte. Questo affitto è 97 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Kumara Serenoa by Lopesan Hotels. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Kumara Serenoa by Lopesan Hotels è disponibile una piscina. Buona nuotata!
Kumara Serenoa by Lopesan Hotels accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Kumara Serenoa by Lopesan Hotels?
Abbiamo trovato 9 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, parcheggio e lavanderia.
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