It wasn’t necessarily the hotel’s fault but we had incredibly rude, loud, and inconsiderate neighbors. About 2am I had taken all I could and went the front desk to request some help. The young woman offered to move us to another room but we were traveling with small children and waking them up would’ve only prolonged my wife and me being unable to get to sleep. We checked out early and ended up going home much earlier than planned.

Great location and great staff

Great location and great staff

In rating this hotel on cleanliness and service I’d give it an excellent rating. It is located in the Bricktown/downtown area which allows you to choose from so many amenities that Okc Bricktown offers and all within walking distances if you like. One downfall for me personally was the fact that there is no hotel “parking lot” available. Being a family in need of wheelchair accessible parking, we were left with no choice but to use the hotel valet service. While nice and accommodating through a mobile texting service it does come with a cost equatable to almost thirty dollars. I’d say this hotel is perfect for couples getaways but family accessibility might prove challenging unless you don’t mind the leg work.

In rating this hotel on cleanliness and service I’d give it an excellent rating. It is located in the Bricktown/downtown area which allows you to choose from so many amenities that Okc Bricktown offers and all within walking distances if you like. One downfall for me personally was the fact that there is no hotel “parking lot” available. Being a family in need of wheelchair accessible parking, we were left with no choice but to use the hotel valet service. While nice and accommodating through a mobile texting service it does come with a cost equatable to almost thirty dollars. I’d say this hotel is perfect for couples getaways but family accessibility might prove challenging unless you don’t mind the leg work.

All the staff was helpful and friendly.

All the staff was helpful and friendly.

Stayed there for 2 nights last week. Place is great. Very nice patio with a bar right inside. Room has great and very clean. My only issues were the pillows and the parking. Valet is the only option for parking. The pillows in the room were not good.

Stayed there for 2 nights last week. Place is great. Very nice patio with a bar right inside. Room has great and very clean. My only issues were the pillows and the parking. Valet is the only option for parking. The pillows in the room were not good.

The location was great. Front counter help was was great and valid parking was wonderful. Where the hotel fell short for me was forcing you to do valet parking at $40 a night plus pay $9 for basic cotton of breakfast. You can get at most hotel for free.

The location was great. Front counter help was was great and valid parking was wonderful. Where the hotel fell short for me was forcing you to do valet parking at $40 a night plus pay $9 for basic cotton of breakfast. You can get at most hotel for free.

Great service at front desk. Great service at valet.

Great service at front desk. Great service at valet.

The gym and the pool where both closed which was inconvenient. Parking was valet only.

The gym and the pool where both closed which was inconvenient. Parking was valet only.

When we arrived we were told that the indoor pool was closed, which was the main reason I booked the room. When I asked if we could receive a discount, I was told that the only option was cancellation with the fee waived. We had no time to find another hotel. I feel like I should have received some sort of notification that the pool was closed prior to getting there. The fan in the bathroom did not work either.

When we arrived we were told that the indoor pool was closed, which was the main reason I booked the room. When I asked if we could receive a discount, I was told that the only option was cancellation with the fee waived. We had no time to find another hotel. I feel like I should have received some sort of notification that the pool was closed prior to getting there. The fan in the bathroom did not work either.

It was very nice! Desk attendant during check-in was professional and personable.

It was very nice! Desk attendant during check-in was professional and personable.

Pool was not available for my three boys. Wanted us to go to a different hotel and use their pool. How inconvenient. I text them to find out about nearby parking. They never even responded to my text message. This is very poor service. The young lady who parked my van and retrieved it several times made it ok. She explained everything to me re: parking. The hotel did cover the cost of parking. Room was nice except for stain on fold out sofa/bed. We did not eat breakfast there , but it did look very nice. Many choices!

It was fine

Excellent

The elevator buttons need to be repainted. Light on the button to the first floor is not visible.

Everything was great Except for the pool It was closed

I do not like paying $30 to park

The $32 parking charge was unclear when I booked. The fire alarm at 6:15am (and quick exit through water into the street wrecked my day). Rushed to unload upon arrival--with not backup of others waiting.

The $32 parking charge was unclear when I booked. The fire alarm at 6:15am (and quick exit through water into the street wrecked my day). Rushed to unload upon arrival--with not backup of others waiting.

Good-Hotel & Valet staff were super friendly, very clean room. Allowed early check in. Great location to local dining and entertainment. Bad-Bathroom door had no inside handle to be able to pull and lock barn style door. Had to have someone on the outside of the door to pull and hold it closed to be able to lock. Not an ideal situation. Pool was closed during entire stay due to what looked like water damage. Overnight parking cost was extremely high at $34 plus taxes and fees. Paid much less in bigger cities.

Didn’t like parking, poor internet connectivity. Liked - is in downtown area, safe

Good-Hotel & Valet staff were super friendly, very clean room. Allowed early check in. Great location to local dining and entertainment. Bad-Bathroom door had no inside handle to be able to pull and lock barn style door. Had to have someone on the outside of the door to pull and hold it closed to be able to lock. Not an ideal situation. Pool was closed during entire stay due to what looked like water damage. Overnight parking cost was extremely high at $34 plus taxes and fees. Paid much less in bigger cities.

Didn’t like parking, poor internet connectivity. Liked - is in downtown area, safe

Convenient location. Good property. Good valet service.