Parts of the hotel are a little tired but generally you still feel you are in a ‘proper’ British hotel. Staff are all lovely respectful and helpful. All youngsters but really nice helpful people. There was a wedding in and a 90th birthday but the staff made it all happen together well. Recommend a visit to this traditional hotel.

Parts of the hotel are a little tired but generally you still feel you are in a ‘proper’ British hotel. Staff are all lovely respectful and helpful. All youngsters but really nice helpful people. There was a wedding in and a 90th birthday but the staff made it all happen together well. Recommend a visit to this traditional hotel.

The hotel was lovely. Unfortunately the room was not quite what i was expecting. After booking and paying for a superior room (four poster bed) in the main building, which was one of the most expensive rooms in the hotel), I was somewhat underwelmed with it on arrival. No four poster bed which was disappointing and the furniture looked very tired. Also the toilet was full of black stains in the bowl.

The hotel was lovely. Unfortunately the room was not quite what i was expecting. After booking and paying for a superior room (four poster bed) in the main building, which was one of the most expensive rooms in the hotel), I was somewhat underwelmed with it on arrival. No four poster bed which was disappointing and the furniture looked very tired. Also the toilet was full of black stains in the bowl.

Staff very welcoming and food good. Room very clean but tired decor with a broken hot tap and badly corroded metal toilet brush. Hotel needs TLC

Staff very welcoming and food good. Room very clean but tired decor with a broken hot tap and badly corroded metal toilet brush. Hotel needs TLC

Amazing

Amazing

We had a one night stay on route to Cornwall so didn't utilise all of the facilities however the room was large and clean and the beds were comfortable. We also used the pool, which was great, and breakfast was plentiful. The highlight was the hotel cat, Doris, who was very friendly.

We had a one night stay on route to Cornwall so didn't utilise all of the facilities however the room was large and clean and the beds were comfortable. We also used the pool, which was great, and breakfast was plentiful. The highlight was the hotel cat, Doris, who was very friendly.

The hotel was quite dated! The buffet breaks fast was average, and by the time we got there , all the food was gone! The glasses weren’t replenished so couldn’t drink the juice! Overall just very average

The hotel was quite dated! The buffet breaks fast was average, and by the time we got there , all the food was gone! The glasses weren’t replenished so couldn’t drink the juice! Overall just very average

Quite basic. We weren’t actually in the hotel but in the outbuildings and I wouldn’t have felt that safe if I was by myself staying there. Bathroom needed an upgrade

Nice hotel and the customer service from staff was wonderful. Room was okay and did the job. No kettle and a bit stuffy in the heat but we still had a good nights sleep. The main door to enter the room needs to have a handle on the other side so that you can actually get out of the room! We stayed in room 20 and found it difficult to get a good grip to open the door by the latch each time. Disabled parking could be better as well. Only 2 spaces and they seem to be exactly the same size as nornal parking spaces.

Nice hotel and the customer service from staff was wonderful. Room was okay and did the job. No kettle and a bit stuffy in the heat but we still had a good nights sleep. The main door to enter the room needs to have a handle on the other side so that you can actually get out of the room! We stayed in room 20 and found it difficult to get a good grip to open the door by the latch each time. Disabled parking could be better as well. Only 2 spaces and they seem to be exactly the same size as nornal parking spaces.

Quite basic. We weren’t actually in the hotel but in the outbuildings and I wouldn’t have felt that safe if I was by myself staying there. Bathroom needed an upgrade

The appearance of the property and the area around it led us to expect more from the room, having said that it was clean but the bed was smaller than we would have liked. Staff were pleasant and helpful and there seemed to be more amenities/facilities than we would ever use, but to the obvious delight of some children staying there.

The appearance of the property and the area around it led us to expect more from the room, having said that it was clean but the bed was smaller than we would have liked. Staff were pleasant and helpful and there seemed to be more amenities/facilities than we would ever use, but to the obvious delight of some children staying there.

Great location, period property with loads of dining options.

Great location, period property with loads of dining options.

Fantastic place however breakfast was not the best cold undercooked bacon and no beans 😩

Fantastic place however breakfast was not the best cold undercooked bacon and no beans 😩

Quite dirty. Run down. Stayed in courtyard which felt damp and dingy. Kitchen dirty- microwave hadn't been cleaned. Needs a complete renovation. ?single glazed windows as was cold despite it being summer time. Would not recommend.

Quite dirty. Run down. Stayed in courtyard which felt damp and dingy. Kitchen dirty- microwave hadn't been cleaned. Needs a complete renovation. ?single glazed windows as was cold despite it being summer time. Would not recommend.

Helpful staff who were accommodating to us and our young family. Would definitely come back to visit in the future

Helpful staff who were accommodating to us and our young family. Would definitely come back to visit in the future

We arrived around 1230 to meet up with friends we only see infrequently for a reunion lunch at 1300. Reception was unmanned but made staff aware that we, and another couple, had arrived. A nice table outside had been reserved for us but this, surprisingly, was allowed to be taken by some others whilst we awaited the arrival of other companions and we were left to bake inside at a table beneath some plastic roofing until we insisted on moving outside when some other tables became available. Menu was very limited and I had to send my choice back twice until the correct dish arrived. The bill presented was mixed up and inaccurate to start with. At approx 1500 I received a telephone message telling me that our booking could not be honoured and we would receive a refund. I had had 1 beer and my wife had had 1 glass of wine, we observe a strict don't drink & drive policy, and insisted that we should be accommodated. We also wished to spend the evening with our travelling companions who are from overseas and we rarely see each other. A lesser room was subsequently allocated to us. Breakfast the following morning was shambolic eg no cereal bowls available and no clearing of used plates. Altogether I believe staff had not been properly trained, there was no supervision, or evidence of any internal management communication. An absolutely dreadful experience, I could not recommend this hotel in any way.

We arrived around 1230 to meet up with friends we only see infrequently for a reunion lunch at 1300. Reception was unmanned but made staff aware that we, and another couple, had arrived. A nice table outside had been reserved for us but this, surprisingly, was allowed to be taken by some others whilst we awaited the arrival of other companions and we were left to bake inside at a table beneath some plastic roofing until we insisted on moving outside when some other tables became available. Menu was very limited and I had to send my choice back twice until the correct dish arrived. The bill presented was mixed up and inaccurate to start with. At approx 1500 I received a telephone message telling me that our booking could not be honoured and we would receive a refund. I had had 1 beer and my wife had had 1 glass of wine, we observe a strict don't drink & drive policy, and insisted that we should be accommodated. We also wished to spend the evening with our travelling companions who are from overseas and we rarely see each other. A lesser room was subsequently allocated to us. Breakfast the following morning was shambolic eg no cereal bowls available and no clearing of used plates. Altogether I believe staff had not been properly trained, there was no supervision, or evidence of any internal management communication. An absolutely dreadful experience, I could not recommend this hotel in any way.

All good

All good

We really enjoyed our stay. Good location breakfast was delicious. Staff were helpful and friendly. Highly recommended.

We really enjoyed our stay. Good location breakfast was delicious. Staff were helpful and friendly. Highly recommended.