Staff was very pleasant and heloful, especially Carla who I interacted with the most.

Staff was very pleasant and heloful, especially Carla who I interacted with the most.

Amazingly comfortable bed. Great breakfast. No bathrobes in the room but then we were questioned about them when we were leaving as if they had been there and we’d taken them. Advertised blackout blinds non existent. Wifi slow and the sofa in the room was very small and torn.

Amazingly comfortable bed. Great breakfast. No bathrobes in the room but then we were questioned about them when we were leaving as if they had been there and we’d taken them. Advertised blackout blinds non existent. Wifi slow and the sofa in the room was very small and torn.

Staff around around breakfast area was terrible, e.g., not replinishing food, glasses, etc., when she said she would and removing dishes before guest was through.

Staff around around breakfast area was terrible, e.g., not replinishing food, glasses, etc., when she said she would and removing dishes before guest was through.

excellent location, friendly staff upgrades offered at no cost

excellent location, friendly staff upgrades offered at no cost

It is a really clean and Nice hotel, with good beds. The breakfast is NOT great and there is a lot of noise from outside. But if you are just looking for a place to sleep for a fair price, it's a perfect place. There is a Starbucks just around the corner, with some different dissent restaurants nearby to.

It is a really clean and Nice hotel, with good beds. The breakfast is NOT great and there is a lot of noise from outside. But if you are just looking for a place to sleep for a fair price, it's a perfect place. There is a Starbucks just around the corner, with some different dissent restaurants nearby to.

Prêtty good hotel With a better bed and better towels I can give 5 stars

Prêtty good hotel With a better bed and better towels I can give 5 stars

Picked us up at the airport at 4am. Terrific! Room and bathroom spacious and clean and staff very helpful, even though we could not speak Spanish. Twenty minute easy walk to the city centre.

Picked us up at the airport at 4am. Terrific! Room and bathroom spacious and clean and staff very helpful, even though we could not speak Spanish. Twenty minute easy walk to the city centre.

The hotel was pleasant. We were given a suite although we had made a reservation to a much cheaper room. We were also able to access the room already many hours before the check-in time which was handy after travelling from Europe. The Jacuzzi in the suite was somewhat dusty though, so we ended up not using it. The bed was hard but you can order pillows from a wide pillow selection. The staff was said to be speaking several languages but at least English wasn't among them. The breakfast was decent but nothing special. The location is close enough to the centre, so you can walk to the main square easily if you in a short time. You can get very good and quality taxi service through the hotel. We booked a day trip to Samaipata ruins and waterfalls with a very nice taxi driver. This is a cheaper option if you want to visit some of the surroundings but don't want to pay for an expensive tour.

The hotel was pleasant. We were given a suite although we had made a reservation to a much cheaper room. We were also able to access the room already many hours before the check-in time which was handy after travelling from Europe. The Jacuzzi in the suite was somewhat dusty though, so we ended up not using it. The bed was hard but you can order pillows from a wide pillow selection. The staff was said to be speaking several languages but at least English wasn't among them. The breakfast was decent but nothing special. The location is close enough to the centre, so you can walk to the main square easily if you in a short time. You can get very good and quality taxi service through the hotel. We booked a day trip to Samaipata ruins and waterfalls with a very nice taxi driver. This is a cheaper option if you want to visit some of the surroundings but don't want to pay for an expensive tour.

Very low service I didn't complete my stay since it was to bad

Very low service I didn't complete my stay since it was to bad

Great hotel Clean Nice people

Great hotel Clean Nice people

Nice hotel, shiper price....................................

We lived about 2 blocks from this hotel when we lived in Santa Cruz. This time we were visiting and needed a hotel. It was surprisingly Clean and modern. We stayed in the suite room, it included a Jacuzzi. The room was large and comfortable. A game was just ending at the stadium and inside our room all was quite and the traffic quickly dissipated. They have a restaurant on the premises.

Lovely and helpful stuff ...

Lovely and helpful stuff ...

The breakfast was decent, the coffee was strong. :) The area is not bad, there are restaurants close by. Would stay there again. Not much english spoken by personnel but they try hard! :)

The breakfast was decent, the coffee was strong. :) The area is not bad, there are restaurants close by. Would stay there again. Not much english spoken by personnel but they try hard! :)

Staff was exceptional, well trained and very friendly. Very clean, new hotel. 10+ restaurants of all price and dining categories within walking distance. Breakfast was a bit bland, would have liked more Bolivian fare offered. Scrambled eggs or omelets would have been a welcome addition to their buffet rather than a paid extra. TV was too small for the size of room. Right across the street from main soccer stadium. I was concerned about noise from games or music concerts but even with 2 games being played during my stay it was not a bother. Streets were a bit noisy during the day and could be heard clearly from the rooms but things were calm at night and not disturbing.

Staff was exceptional, well trained and very friendly. Very clean, new hotel. 10+ restaurants of all price and dining categories within walking distance. Breakfast was a bit bland, would have liked more Bolivian fare offered. Scrambled eggs or omelets would have been a welcome addition to their buffet rather than a paid extra. TV was too small for the size of room. Right across the street from main soccer stadium. I was concerned about noise from games or music concerts but even with 2 games being played during my stay it was not a bother. Streets were a bit noisy during the day and could be heard clearly from the rooms but things were calm at night and not disturbing.

service does not speak English well or offer much touristic information. The rooms are very bare and smells terrible. Breakfast, on the contrary, was among the best we've had in South America

service does not speak English well or offer much touristic information. The rooms are very bare and smells terrible. Breakfast, on the contrary, was among the best we've had in South America

The hotel staff was reasonably helpful. Their spanish was obviously better than their english, but their english was passable. Great restaurant/pool floors on top of the hotel (12 or 14 total floors, something like that). Complaints - Room AC took forever to cool off the room. The entrance to the hotel is on a side street. A fairly quiet sidestreet, but might be a little disconcerting to those used to streets in the US. It's definitely above average as far as safety and overall appearance when compared to the rest of Panama, but a heads up when the taxi drops you off. I think I paid 15-20 USD for the airport->hotel taxi.

The hotel staff was reasonably helpful. Their spanish was obviously better than their english, but their english was passable. Great restaurant/pool floors on top of the hotel (12 or 14 total floors, something like that). Complaints - Room AC took forever to cool off the room. The entrance to the hotel is on a side street. A fairly quiet sidestreet, but might be a little disconcerting to those used to streets in the US. It's definitely above average as far as safety and overall appearance when compared to the rest of Panama, but a heads up when the taxi drops you off. I think I paid 15-20 USD for the airport->hotel taxi.