Great staff, beautiful area

Checked in to a room and the heat was on and in Arizona in the summer the temps can be over 100F I got that fixed by messing with thermostat. I was there for a function and got a room as I did not want to drive after drinking. I came back from the function and the room was at 81 F. I could not get the A/C to come on. Called the front desk and they do not have anyone at the front desk but talked to the guard. He told me to wait a few minutes and if it still was not working to call him back. The room was up to 82F I called and he said the best he could do would be to move me to another room. I was ok with that even though it meant 3 different trips to get my things moved. The new room was cool. I went to lock the dead bolt and it did not work. For security of customers I would think the dead bolt should work. The show had a used bottle of shampoo on the window sill and there was a huge piece of tile broken. Picked up the phone in the room and the receiver cord was not connected to the base. I tried to plug it back in but it was not the right cord for the phone. I called again to the guard and he told me he would let the front desk know in the morning. The front desk opens at 6:30a.m. I was there just a short time after opening. The young lad at the front desk was nice and apologized and said she would have the room charges sent back to the third party I booked with. I am still waiting to see the reverse charge on my credit card. DO NOT book a room at this place.

Checked in to a room and the heat was on and in Arizona in the summer the temps can be over 100F I got that fixed by messing with thermostat. I was there for a function and got a room as I did not want to drive after drinking. I came back from the function and the room was at 81 F. I could not get the A/C to come on. Called the front desk and they do not have anyone at the front desk but talked to the guard. He told me to wait a few minutes and if it still was not working to call him back. The room was up to 82F I called and he said the best he could do would be to move me to another room. I was ok with that even though it meant 3 different trips to get my things moved. The new room was cool. I went to lock the dead bolt and it did not work. For security of customers I would think the dead bolt should work. The show had a used bottle of shampoo on the window sill and there was a huge piece of tile broken. Picked up the phone in the room and the receiver cord was not connected to the base. I tried to plug it back in but it was not the right cord for the phone. I called again to the guard and he told me he would let the front desk know in the morning. The front desk opens at 6:30a.m. I was there just a short time after opening. The young lad at the front desk was nice and apologized and said she would have the room charges sent back to the third party I booked with. I am still waiting to see the reverse charge on my credit card. DO NOT book a room at this place.

Our stay at Tanque Verde Ranch was spectacular. Such a special place!

Our stay at Tanque Verde Ranch was spectacular. Such a special place!

I stayed here to celebrate my birthday and I am so glad I did. This place is wonderful. The staff are super friendly and helpful. The ranch is beautiful and the facilities as well. My family and I loved the variety in activities and we enjoyed the cook out buffet and the outdoor and indoor pools. I am definitely coming back

I stayed here to celebrate my birthday and I am so glad I did. This place is wonderful. The staff are super friendly and helpful. The ranch is beautiful and the facilities as well. My family and I loved the variety in activities and we enjoyed the cook out buffet and the outdoor and indoor pools. I am definitely coming back

Amazing

Amazing

From the moment we arrived everyone (staff was wonderful) and everything (grounds, food, activities, etc.) was perfect. We were hoping for a very quiet relaxed low-key weekend and it was everything we had hoped for.

From the moment we arrived everyone (staff was wonderful) and everything (grounds, food, activities, etc.) was perfect. We were hoping for a very quiet relaxed low-key weekend and it was everything we had hoped for.

Wonderful stays! Our room in the Roadrunner portion had outstanding views of the Saguara cactus! Just as good as the national park! We only had one night and wished we had more time. There were a ton of activities available onsite. The food for breakfast and dinner was outstanding!

Wonderful stays! Our room in the Roadrunner portion had outstanding views of the Saguara cactus! Just as good as the national park! We only had one night and wished we had more time. There were a ton of activities available onsite. The food for breakfast and dinner was outstanding!

Great place, very friendly staff and an amazing experience. We will definitely come back and stay for a while

Great place, very friendly staff and an amazing experience. We will definitely come back and stay for a while

Lovely surprise

Lovely surprise

We loved staying here! Get the package with breakfast included as it’s worth it! The best hotel breakfast ever!! The rooms are vintage and unique. Very clean. The outdoor pool is really nice.

We loved staying here! Get the package with breakfast included as it’s worth it! The best hotel breakfast ever!! The rooms are vintage and unique. Very clean. The outdoor pool is really nice.

Beautiful place, perfect with kids without being a chaotic "family friendly" hotel.

Beautiful place, perfect with kids without being a chaotic "family friendly" hotel.

Very nice room. Staff friendly and helpful. Great bites and drinks in the dog house bar. Desi is the best bartender!! Perfect place for rest and relaxing

Very nice room. Staff friendly and helpful. Great bites and drinks in the dog house bar. Desi is the best bartender!! Perfect place for rest and relaxing

Everyone was so friendly and helpful. The grandkids had a great time with the kid's activities, and the indoor pool was a great way to beat the heat. I was so pleased to discover this beautiful place. The ranch-style breakfast was delicious, and the gentleman telling stories of the origin of the ranch was delightful as well.

Everyone was so friendly and helpful. The grandkids had a great time with the kid's activities, and the indoor pool was a great way to beat the heat. I was so pleased to discover this beautiful place. The ranch-style breakfast was delicious, and the gentleman telling stories of the origin of the ranch was delightful as well.

Beautiful gem. Will be back!

Beautiful gem. Will be back!

Our Room in the Road Runner neighborhood was amazing and the view we had was incredible. We love the facility. The smell in the hallway at indoor pool was unpleasant. The Cowboy cookout is cool but wasn't worth what we paid as the flies enjoyed the food first. Musician was great but expected a band or hoe down. Overall disappointed with the food there. Ordered a steak medium and got well done on our breakfast inclusive asked for OM eggs got scrambled. The manager of course fixed my ticket but I wanted a nice breakfast. Breakfast buffet is always the same as when I've visited usually hard pancakes items sit too long before being changed out. Otherwise the resort is amazing, staff are very accomodating and friendly. They will pick you up and take you anywhere you liked to go. Please improve the food thats my only complaint. Also cowboy cookout I know they'll be flies but needs to be watched better as I declined some food because the flies were all over it. Thank you!

Our Room in the Road Runner neighborhood was amazing and the view we had was incredible. We love the facility. The smell in the hallway at indoor pool was unpleasant. The Cowboy cookout is cool but wasn't worth what we paid as the flies enjoyed the food first. Musician was great but expected a band or hoe down. Overall disappointed with the food there. Ordered a steak medium and got well done on our breakfast inclusive asked for OM eggs got scrambled. The manager of course fixed my ticket but I wanted a nice breakfast. Breakfast buffet is always the same as when I've visited usually hard pancakes items sit too long before being changed out. Otherwise the resort is amazing, staff are very accomodating and friendly. They will pick you up and take you anywhere you liked to go. Please improve the food thats my only complaint. Also cowboy cookout I know they'll be flies but needs to be watched better as I declined some food because the flies were all over it. Thank you!

Facility overall was great. Service was fantastic. Room was disappointing for the price.

Facility overall was great. Service was fantastic. Room was disappointing for the price.

We have never been to a "dude ranch, spa" vacation. We had so much fun my 21 year old daughter was already asking if we can visit again! We did horseback riding every day. Probably would have gone twice a day! Visited the spa, did watercolors, guided hike at night, did pool time, there was so much to do we didn't get it all done. Our room was spacious and very clean. We had a coffee maker in the room as well as a mini fridge. One of the best vacations we have had in a while!