Property surrounding is beautiful but rooms need upgrades

Property surrounding is beautiful but rooms need upgrades

This is my 2nd stay at this resorts, the property's condition is very bad, needed renovation. I am from here don't want to leave the nagative review but this property needed renovation immediately. We booked private villa with swimming pool, the downstairs room is not suitable for staying with the horrible smell and the electricity is not working property. Please renovation and clean the property.

This is my 2nd stay at this resorts, the property's condition is very bad, needed renovation. I am from here don't want to leave the nagative review but this property needed renovation immediately. We booked private villa with swimming pool, the downstairs room is not suitable for staying with the horrible smell and the electricity is not working property. Please renovation and clean the property.

The staff are excellent at this resort. The resort itself is a little tired. The breakfast buffet was a let down, especially for a 4* resort. The area was beautiful though inside the resort. Phan Thiet and Mui Ne just a short taxi ride away in different directions. Mui Ne had restaurants and shops and beaches. Great for a 3 day relax if your travelling lots.

The staff are excellent at this resort. The resort itself is a little tired. The breakfast buffet was a let down, especially for a 4* resort. The area was beautiful though inside the resort. Phan Thiet and Mui Ne just a short taxi ride away in different directions. Mui Ne had restaurants and shops and beaches. Great for a 3 day relax if your travelling lots.

Great service , all your needs are taken care of. Great experience and very friendly people. Highly recommend a stay.

Check in was very slow. This resort is old. It was raining on the day we checked in. The roof in the reception was leaking ever where. It was so bad that we keep on having to move around so we don't get wet. Ads is very misleading. We booked 2 villas which has 3 rooms each with pool but it's not really a villa. It was 3 separate rooms in the same area. Its does NOT have an indoor living area or kitchen or common area.

Great service , all your needs are taken care of. Great experience and very friendly people. Highly recommend a stay.

Check in was very slow. This resort is old. It was raining on the day we checked in. The roof in the reception was leaking ever where. It was so bad that we keep on having to move around so we don't get wet. Ads is very misleading. We booked 2 villas which has 3 rooms each with pool but it's not really a villa. It was 3 separate rooms in the same area. Its does NOT have an indoor living area or kitchen or common area.

Overall not happy with this place. Building is old, definitely not a 4 star. We booked 1 villa and 6 rooms. Check in took so long because they only have one person working and she was not a happy person. Maybe over work? Staff from the breakfast were ok. Breakfast was also ok since it was included. We are gold member with Hotels.com and we were suppose to get free room upgrade, early check in, late check out and they did not honour any of these. Even those they had lots of vacant rooms (during COVID). Indeed they called an hr before check out to remind you not to be late checking out. Very unprofessional. I spoke with the manager Hai, he said they didn't sign up with Hotels.com for this promotion. I showed him the Hotels.com app and he still argued with me. He was trying to help but I guess this is the way low-medium end hotel/resort operate in Vietnam.

The location is secluded, there is no restaurants or anything walking distance, the hotel is a bit tired, the towels are really old, the food wasn’t the best and limited options,the garden in the hotel is nice, the beach needed cleaning, debris from the ocean, the tiles around the pool are coming of, and slippery, the bed sheets some have holes!!!!!the hotels need a refreshment and referbishment, and an upgrade to be a 4 star,I hope they sort out these issues because it’s got potential, covid has hurt them , it can be seen, but they must put an effort in fixing these issues.

The location is secluded, there is no restaurants or anything walking distance, the hotel is a bit tired, the towels are really old, the food wasn’t the best and limited options,the garden in the hotel is nice, the beach needed cleaning, debris from the ocean, the tiles around the pool are coming of, and slippery, the bed sheets some have holes!!!!!the hotels need a refreshment and referbishment, and an upgrade to be a 4 star,I hope they sort out these issues because it’s got potential, covid has hurt them , it can be seen, but they must put an effort in fixing these issues.

It was difficult to bring my luggage after check-out. It was because the road to take was made of stone. It was great to be able to walk the beach close to the private swimming pool for 3 days. I want to go again. Ah~ The bed sheets and pillow covers looked old. I was disappointed

It was difficult to bring my luggage after check-out. It was because the road to take was made of stone. It was great to be able to walk the beach close to the private swimming pool for 3 days. I want to go again. Ah~ The bed sheets and pillow covers looked old. I was disappointed

This resort offered good services to their customers, eg: shuttle bus to and from the resort to the city center. Although this resort is not brand new, but the conditions of their rooms is acceptable. The resort is located just next to the beach, and have large swimming pool with beach view.

This resort offered good services to their customers, eg: shuttle bus to and from the resort to the city center. Although this resort is not brand new, but the conditions of their rooms is acceptable. The resort is located just next to the beach, and have large swimming pool with beach view.

I stayed 4 days and i felt some staffs were not friendly. And breakfast time was not over, but staffs started cleaning floor while I’m having breakfast. Other guests sang Karaoke very loudly on the beach for hours, right in front of our villa. It’s was very noisy.

I stayed 4 days and i felt some staffs were not friendly. And breakfast time was not over, but staffs started cleaning floor while I’m having breakfast. Other guests sang Karaoke very loudly on the beach for hours, right in front of our villa. It’s was very noisy.

Place is very nice and affordable at the time of travel. Only issue i had was with the water. Bad taste water and the food all tase bad because of the water they used. Other than that the place is very nice.

Place is very nice and affordable at the time of travel. Only issue i had was with the water. Bad taste water and the food all tase bad because of the water they used. Other than that the place is very nice.

Friendly helpful staff , weather great . Pool ok .food ok

Friendly helpful staff , weather great . Pool ok .food ok

wind of the sea will calm the mind.

wind of the sea will calm the mind.

I have to pay the extra fee for my 6 years old kid upon check in as I didn't indicate it and given a king size bed ( feel like queen size). The manager explained the extra fee next dat and changed to a double bed room. Overall the place is clean and quiet, it was a pleasant stay.

I have to pay the extra fee for my 6 years old kid upon check in as I didn't indicate it and given a king size bed ( feel like queen size). The manager explained the extra fee next dat and changed to a double bed room. Overall the place is clean and quiet, it was a pleasant stay.

where was construction going on in the early morning so we were forced to wake up. But staffs offer us better rooms.

where was construction going on in the early morning so we were forced to wake up. But staffs offer us better rooms.

Old, smell, very dirty. I planned to stay two night but I had to leave a day before.

Old, smell, very dirty. I planned to stay two night but I had to leave a day before.

The resort is nice, however, staff are very unfriendly, not willing to assist and unprofessional. According to the hotel policy, transportation is provided to the city three times a day, nevertheless, we were told their shuttle broke down and was under repair. We were asked to accommodate our own taxi without reimbursement. We later found out due to slow season the resort doesn't want to provide any transportation as stated on their policy. It was clearly a ripped off and a slap in the face for us.