Loved everything about this place. Staff and location was unparalleled. Can't wait to return!

Loved everything about this place. Staff and location was unparalleled. Can't wait to return!

Amazing experience

Amazing experience

Great newly refurbished chateau with nice location and friendly staff. Overall the hotel has a nice ambience, staff are sweet and attentive. Théoule is a little quiet, so if you’re looking for “Cannes vibe”, this is not your preferred choice. Also the only restaurant open in the evening is the beach club, and the fine dining. The fine dining is closed Sunday and Monday and also did not have room for us on Saturday when we arrived. The beach club is also lovely and comfortable, however they could consider making it free for hotel guests. Food is good at the beach club, but service a little slow. Also water was not included every evening in the room and often coffee cups not cleared outside from terrace - minor details. Definitely recommendable over all.

Great newly refurbished chateau with nice location and friendly staff. Overall the hotel has a nice ambience, staff are sweet and attentive. Théoule is a little quiet, so if you’re looking for “Cannes vibe”, this is not your preferred choice. Also the only restaurant open in the evening is the beach club, and the fine dining. The fine dining is closed Sunday and Monday and also did not have room for us on Saturday when we arrived. The beach club is also lovely and comfortable, however they could consider making it free for hotel guests. Food is good at the beach club, but service a little slow. Also water was not included every evening in the room and often coffee cups not cleared outside from terrace - minor details. Definitely recommendable over all.

Reception desk was very awful. We had a very disrespectful check-in experience. We said we would like to use hotel’s beach while waiting for our room to be ready. (Which will be ready at 4 pm…) And we have been told that we could not use hotel’s beach due to high reservation demand outside the hotel. We told them that our main reason to pick this hotel is their private beach and now you are telling us that we can not use hotel’s beach because there are too many outsider guests at the hotel beach?! The answer was “there is nothing to do, sorry”. It was an half an hour dialog, that we keep asking that if they dont have a priority on their own guests… And then we went to beach, it was half empty and the beach personal let us in. We did not understand why that lady in the reception desk left us that much frustrated and wasted almost an hour of us with that disturbing dialog.

Reception desk was very awful. We had a very disrespectful check-in experience. We said we would like to use hotel’s beach while waiting for our room to be ready. (Which will be ready at 4 pm…) And we have been told that we could not use hotel’s beach due to high reservation demand outside the hotel. We told them that our main reason to pick this hotel is their private beach and now you are telling us that we can not use hotel’s beach because there are too many outsider guests at the hotel beach?! The answer was “there is nothing to do, sorry”. It was an half an hour dialog, that we keep asking that if they dont have a priority on their own guests… And then we went to beach, it was half empty and the beach personal let us in. We did not understand why that lady in the reception desk left us that much frustrated and wasted almost an hour of us with that disturbing dialog.