The unit was nice, but we didnt receive a gate code to access the property so that was an issue especially since the leasing office couldnt help so had to call Tucker services to get an access code. The rep we spoke with was very nice and helpful.

The unit was nice, but we didnt receive a gate code to access the property so that was an issue especially since the leasing office couldnt help so had to call Tucker services to get an access code. The rep we spoke with was very nice and helpful.

The AC filter was filthy (thick with dust - pictures provided). Several requests for a replacement filter were not fruitless so we purchased a new filer. We were not able to use the balcony as it was loaded with pigeon feces which was reported with pictures and not resolved This unit was a health hazard and should not have been rented. Both drains were clogged with hair and the dryer filter had thick layers of lint. We cleared the drains and the lint but the issues kept arising. Communication with Tucker was extremely frustrating as numerous people respond and there is no system to capture information. We were asked to resend pictures and still the cleaners were not instructed to address the main issues. The impacts to our vacation were not adequately addressed.

The AC filter was filthy (thick with dust - pictures provided). Several requests for a replacement filter were not fruitless so we purchased a new filer. We were not able to use the balcony as it was loaded with pigeon feces which was reported with pictures and not resolved This unit was a health hazard and should not have been rented. Both drains were clogged with hair and the dryer filter had thick layers of lint. We cleared the drains and the lint but the issues kept arising. Communication with Tucker was extremely frustrating as numerous people respond and there is no system to capture information. We were asked to resend pictures and still the cleaners were not instructed to address the main issues. The impacts to our vacation were not adequately addressed.

I was given the wrong room assignment. Paid for 2 bedroom and 2 bathroom and was assigned 1 bedroom and 1 bathroom. Property management would not fix the room assignment or offer any compensation. Their communication was terrible and we were not told of the code to get into the pool or fitness centre and wifi password was wrong that we were given. Place was overall ok but given the lack of communication and accountability I would not recommend it!

I was given the wrong room assignment. Paid for 2 bedroom and 2 bathroom and was assigned 1 bedroom and 1 bathroom. Property management would not fix the room assignment or offer any compensation. Their communication was terrible and we were not told of the code to get into the pool or fitness centre and wifi password was wrong that we were given. Place was overall ok but given the lack of communication and accountability I would not recommend it!

What a great experience and lovely stay with no problems, would stay there again

What a great experience and lovely stay with no problems, would stay there again