The Ventalation system in the unit was so noisy you could not sleep without ear plugs or a pillow over your head. Both bedrooms were affected as was the living room. It could not be shut down even if you shut down the air conditioning system.

The Ventalation system in the unit was so noisy you could not sleep without ear plugs or a pillow over your head. Both bedrooms were affected as was the living room. It could not be shut down even if you shut down the air conditioning system.

Nice spot, major complaint was lack of feeling secure here. As a solo traveler, I was extremely upset that there were no ways to visually lock the doors and in turn had a terrible night’s sleep. I’ve never been to a hotel that didn’t have a way to secure the doors on the inside. I did contact customer service and the only response was that it was “safe” and is “all digital”. I’m all for tech, I even work in the industry, but you need to at least add some latches for security reasons. I would not stay here again.

Nice spot, major complaint was lack of feeling secure here. As a solo traveler, I was extremely upset that there were no ways to visually lock the doors and in turn had a terrible night’s sleep. I’ve never been to a hotel that didn’t have a way to secure the doors on the inside. I did contact customer service and the only response was that it was “safe” and is “all digital”. I’m all for tech, I even work in the industry, but you need to at least add some latches for security reasons. I would not stay here again.

Steveston is a nice respite from the hustle and bustle of the city. The hotel is fairly new and the amenities are very modern. Everything is accessed with a code, so when the keypads malfunction it can be quite inconvenient to move around. Aside from that we had a great stay and will definitely book this place again in the future.

Steveston is a nice respite from the hustle and bustle of the city. The hotel is fairly new and the amenities are very modern. Everything is accessed with a code, so when the keypads malfunction it can be quite inconvenient to move around. Aside from that we had a great stay and will definitely book this place again in the future.

There were 5-6 very loud industrial fans in the hallway that's right outside the bedroom. This made it hard to sleep. I felt like this was an important point they should've notified us for. I would've booked else where.

There were 5-6 very loud industrial fans in the hallway that's right outside the bedroom. This made it hard to sleep. I felt like this was an important point they should've notified us for. I would've booked else where.

Great Stay!

Great spot right on the river, and within easy walking distance of reataurants, shops, etc.

Great spot right on the river, and within easy walking distance of reataurants, shops, etc.

The place was beautiful. But the floors were really dirty. Someone left a wet dirty rag beside the bed. The bathtub had weird black stains all on the floor of it and the handle to regulate the water came off. Someone forgot to put a bolt/screw in. Otherwise, if it was cleaned better, would have been great! Nice and new. Washer dryer is handy. Nice 2 bedroom suite for my fam of 6. Nice deck area for my dogs. Nice that it was pet friendly. Staff were very friendly, helpful, and efficient. EV charger sucked. Too slow. All of Richmond was impossible to find a good EV charging station in. The area was insanely busy as well. There was a dragon boat festival going on.

Awesome, affordable overnight stay. Huge room, clean with full kitchen, big beautiful bathroom. Waterfront board walk directly off room to cafes and shopping. We will be back!!

We stayed for a day here, came here because our stay couldn't get extended at Pan Pacific Vancouver downtown and felt we should have stayed here the whole trip. Will likely be visiting this place again.

This hotel is in brand new condition and the unit was very clean. Can walk for food and entertainment easily. Only downfall which I knew was there was zero cell service in our unit

We stayed for a day here, came here because our stay couldn't get extended at Pan Pacific Vancouver downtown and felt we should have stayed here the whole trip. Will likely be visiting this place again.

We enjoyed our stay at the Waterfront. Our room is overlooking the water. If you like to relax and avoid the traffic, this is the place for you. Walking distance to the pier, lots of restaurants around the area. We highly recommend it and we would stay again.

My family and I really enjoyed staying here as it was waterfront and was walkable to Fisherman’s Wharf. A lot of food and souvenir options. It was convenient for us to check-in and check-out. A few minor things was when checking in it was we didn’t know they have 2 buildings and questioned why it won’t opened, after sorted out it went good from there. Also out first night our room number had a black out and wasn’t sure what happened but after calling the guest services they guided us how turn it back on. Overall, our stay was great and enjoyed staying here as they also have a little kitchenette where my family and I enjoyed cooking!!!

Fit the family and was very well priced

I honestly wanted to give this place a five star, but, the only night we stayed we couldn’t sleep because HVAC ventilation system was so loud. And you can’t turn it off. And it’s throughout the unit, in all rooms, not only bathroom. Next, the customer desk is unreachable during the night time. Nether local number, nor chat. Only offshore help desk, but they only confirmed that ventilation could not be turned off. Their automated self check-in model rises more questions. They collect a lot of your personal data. Sure they say they take the matter seriously, but so are hackers. Next, overpriced: the ad stated below $300 a night, after all taxes and collections, almost $500. Everything else was good, the place was clean and modern, the area was great. So if you fine with sleeping in noise cancelling earbuds, like I eventually did, go ahead book it.

I honestly wanted to give this place a five star, but, the only night we stayed we couldn’t sleep because HVAC ventilation system was so loud. And you can’t turn it off. And it’s throughout the unit, in all rooms, not only bathroom. Next, the customer desk is unreachable during the night time. Nether local number, nor chat. Only offshore help desk, but they only confirmed that ventilation could not be turned off. Their automated self check-in model rises more questions. They collect a lot of your personal data. Sure they say they take the matter seriously, but so are hackers. Next, overpriced: the ad stated below $300 a night, after all taxes and collections, almost $500. Everything else was good, the place was clean and modern, the area was great. So if you fine with sleeping in noise cancelling earbuds, like I eventually did, go ahead book it.

Top notch hotel and very convenient to everything.

Would most definitely stay at this property again!!!

Would most definitely stay at this property again!!!

Top notch hotel and very convenient to everything.

This was a wonderful property with great in-suite amenities.

This was a wonderful property with great in-suite amenities.

The hotel is very clean and I like that it's all tech based. There's no staff on site so you have to talk through a portal or call. They're very quick to respond.

The hotel is very clean and I like that it's all tech based. There's no staff on site so you have to talk through a portal or call. They're very quick to respond.

Stayed here with my family for just one night but would thoroughly recommend. This is not your typical hotel in that you book and communicate online but the service is great. Really nice clean room with great amenities. The village is really nice too with coffee shops, restaurants and supermarket. Location great as right near the waterfront. As I mentioned, you communicate via email but guest services extremely responsive. Would definitely stay here again and actually preferred to some fully staffed hotels I have stayed in for the same price. There is no bar or restaurant as that is not what this hotel is about but this is all available just down the street.

Stayed here with my family for just one night but would thoroughly recommend. This is not your typical hotel in that you book and communicate online but the service is great. Really nice clean room with great amenities. The village is really nice too with coffee shops, restaurants and supermarket. Location great as right near the waterfront. As I mentioned, you communicate via email but guest services extremely responsive. Would definitely stay here again and actually preferred to some fully staffed hotels I have stayed in for the same price. There is no bar or restaurant as that is not what this hotel is about but this is all available just down the street.

Beautiful spot and great for families.