Good hotel clean and great service

Good hotel clean and great service

Very discrete hotel with great low key vibes. Quite contemporary and minimalist in decor. Loved the art. Very clean room and bed and nice wardrobe. Laundry service was fast. Service of staff was good. Gym was vast, altho machines were old. Shame it only opened at 7am, would have preferred it to be open earlier. I liked the hotel and would come back. Less good: Shame safe was so low down. No face tissues in the room/available. Breakfast was good but a little limited and would be better to have more eating-height tables, rather than coffee tables. Limited areas for meetings with a group of customers since there’s only really one main mixed foyer area, which serves as a bar, reception and hang out.

Very discrete hotel with great low key vibes. Quite contemporary and minimalist in decor. Loved the art. Very clean room and bed and nice wardrobe. Laundry service was fast. Service of staff was good. Gym was vast, altho machines were old. Shame it only opened at 7am, would have preferred it to be open earlier. I liked the hotel and would come back. Less good: Shame safe was so low down. No face tissues in the room/available. Breakfast was good but a little limited and would be better to have more eating-height tables, rather than coffee tables. Limited areas for meetings with a group of customers since there’s only really one main mixed foyer area, which serves as a bar, reception and hang out.

Very discrete hotel with great low key vibes. Quite contemporary and minimalist in decor. Loved the art. Very clean room and bed and nice wardrobe. Laundry service was fast. Service of staff was good. Gym was vast, altho machines were old. Shame it only opened at 7am, would have preferred it to be open earlier. I liked the hotel and would come back. Less good: Shame safe was so low down. No face tissues in the room/available. Breakfast was good but a little limited and would be better to have more eating-height tables, rather than coffee tables. Limited areas for meetings with a group of customers since there’s only really one main mixed foyer area, which serves as a bar, reception area and hang out.

It's a boutique hotel. The rooms are not heavily furnished which gives a feel of lot of open space which is very good. The hotel's breakfast is minimal but it is good though can be further improved. The Gym accèss to Blu Cabana is always chaotic so need to improve that. The cardio equipments of the gym are ancient. Though, it's a fairly large gym. There has been an improvement in providing basic amenities which is good otherwise there were no amenities were provided.

It's a boutique hotel. The rooms are not heavily furnished which gives a feel of lot of open space which is very good. The hotel's breakfast is minimal but it is good though can be further improved. The Gym accèss to Blu Cabana is always chaotic so need to improve that. The cardio equipments of the gym are ancient. Though, it's a fairly large gym. There has been an improvement in providing basic amenities which is good otherwise there were no amenities were provided.

Nigeria has many hotels that could learn from Nordic.

Nigeria has many hotels that could learn from Nordic.

Beautiful place to stay

Beautiful place to stay

The restaurant, “BluCabanna” is on site and a great place to hang out with friends & family. Their menu is very extensive and delicious.The hotel staff are friendly and helpful. Home away from Home

The restaurant, “BluCabanna” is on site and a great place to hang out with friends & family. Their menu is very extensive and delicious.The hotel staff are friendly and helpful. Home away from Home

A generally nice place to stay. The manager is exceptional, he could be better supported with more empathetic front desk staff.

A generally nice place to stay. The manager is exceptional, he could be better supported with more empathetic front desk staff.

Customer service, staff promptness, friendliness and professionalism

Customer service, staff promptness, friendliness and professionalism

Great hotel, though access to it is a bit rough - the main road going to it has yet to be finished! Suffers from the usual Nigerian power fluctuations and quite patchy wifi, but the hotel itself is lovely, the food is superb and the service was great. Would happily stay there again.

Great hotel, though access to it is a bit rough - the main road going to it has yet to be finished! Suffers from the usual Nigerian power fluctuations and quite patchy wifi, but the hotel itself is lovely, the food is superb and the service was great. Would happily stay there again.

Great hotel. No access road. Breakfast can be improved . But total had a pleasant stay.

Great hotel. No access road. Breakfast can be improved . But total had a pleasant stay.

Overall good

Overall good

Great hotel

Great hotel

The restaurant, pool and gym are fantastic. It's officially not part of the hotel, but it's next to it and you have free access to it. The hotel itself is small. My bed sagged, which wasn't very comfortable. Breakfast (which is served in the lobby of the hotel, not in the great restaurant) is very simple with limited options. But it has the basics. Staff is not super friendly, but ok. Wifi worked quite well. The look and feel of the hotel and room is pleasant.

The restaurant, pool and gym are fantastic. It's officially not part of the hotel, but it's next to it and you have free access to it. The hotel itself is small. My bed sagged, which wasn't very comfortable. Breakfast (which is served in the lobby of the hotel, not in the great restaurant) is very simple with limited options. But it has the basics. Staff is not super friendly, but ok. Wifi worked quite well. The look and feel of the hotel and room is pleasant.

Great hotel

Great hotel

Nice place to stay

Nice place to stay

It started off as refreshing alternative to the Sheraton and Hilton Transcorp, but now it’s just more of the same. On my previous stay, I booked and paid for a suite in advance and they discreetly checked me into a standard room. It took a call to the booking company to cancel for them to make the arrangements to move after the first night. This time I stayed in a deluxe room and I was cunningly charged twice. Still no sign of a response. They did not ask me to check or sign the bill of incidentals at checkout, it went straight into an envelope. The room itself was disappointing. Air conditioning was noisy but worked. There was no hot water during my stay. At night the music from the bar at reception kept me awake. I don’t understand their preference for giving you two single duvets on a king bed. Is it to save money? They have given up on maintenance. The ornamental clock did not work. Skirting boards were missing from the wall. The room is advertised as including slippers and robes, but they were not included. The soles of my feet turned grey between the shower and bed. The Hotels.com booking says the room comes with a bottle of wine — it didn’t. Service at the bar was poor, with monosyllabic staff. One insisted on escorting me back to my room with 3 soft drinks that I could have carried in my hands, let alone my bag. Check-in was good. Check-out was poor. The glum man at reception took over 10 minutes for a one night stay.