ok

ok

Everything was cool but the only thing is the furniture,tv, air conditioner and stuff like that, they are really old and they could be changed but besides that really good place

Everything was cool but the only thing is the furniture,tv, air conditioner and stuff like that, they are really old and they could be changed but besides that really good place

nothing

nothing

The environment and location of this hotel could make it a sublime experience, and I am quite sure it once was. Unfortunately it seems this place has not had a renovation or a lick of paint since the 1970. We had a junior suite, located behind a different junior suite. Barely any light got inside, furniture was old, bathroom door went open to the inside so you had to step inside the shower to get out if you had to use the toilet. The coffeemaker almost fell to the floor because the plank it was on was lose. For the price you pay it is a very disappointing experience. We complained twice only to be told: the manager will be there later. We did not see a manager on either day. It is a shame to let such a wonderful location go to waste but still ask guests for high prices as if the whole place was brand new. Biggest disappointment of my Mexico trip.

The environment and location of this hotel could make it a sublime experience, and I am quite sure it once was. Unfortunately it seems this place has not had a renovation or a lick of paint since the 1970. We had a junior suite, located behind a different junior suite. Barely any light got inside, furniture was old, bathroom door went open to the inside so you had to step inside the shower to get out if you had to use the toilet. The coffeemaker almost fell to the floor because the plank it was on was lose. For the price you pay it is a very disappointing experience. We complained twice only to be told: the manager will be there later. We did not see a manager on either day. It is a shame to let such a wonderful location go to waste but still ask guests for high prices as if the whole place was brand new. Biggest disappointment of my Mexico trip.

A

A

Beautiful place amazing service and food!

Beautiful place amazing service and food!

I think there was a lot of people and the room was not clean and the towels have either chocolate or blood. The fact is that I believe it was way too expensive for the experience I got

I think there was a lot of people and the room was not clean and the towels have either chocolate or blood. The fact is that I believe it was way too expensive for the experience I got

Kind of old facility, must have that awareness in mind Quiet, peaceful facility Seemed like more oriented for the weekend visitors for local residents due to COVID19 situation.

Kind of old facility, must have that awareness in mind Quiet, peaceful facility Seemed like more oriented for the weekend visitors for local residents due to COVID19 situation.

Only 54 rooms, warm service, delicious food, a big swimming pool and a tennis courtyard surrounded by beautiful gardens make the recipe for a perfect stay.

Nice hotel with excellent location and staff, but has been in service for 40 years and you can notice that in the bathrooms with very outdated funiture and also in the kids play area.