Nothing

We stated we would check in at 4pm. When we arrived at 4:45pm, there was someone inside the house. I only saw the 1st room, the living room, and it was extremely small. We are a party of 7 and only 3 would have fit comfortably. There was also a white sheet over the couch which was not in the photos so I was wondering, "What's under the sheet?" I was not able to speak with the person inside the house as they only spoke Spanish, so I called to say someone was in the house and find out what was going on. I was told the house would be ready in 10 minutes and was advised it was the cleaning crew still in the house. We stayed until 6pm and the cleaning crew was still there. So, we made other arrangements. The location is not ideal. The area is rundown. There was no parking. We were approached by police and told to move. We had 2 cars and there was barely any room to park in front of the house - the car, small SUV, took up the entire front of the house and the 2 neighbors. Was told I would get a refund and never did.