Gorgeous common areas restored with detail and beauty. Numerous indescribably beautiful interior courtyards. The staff was extremely friendly and accommodating. They work and try hard and they all wear many hats. There are a few things amiss from making this a 5 star property - most in the details. For example, in my bathroom alone, 2 light bulbs were out or flickering, the toilet was broken in three different ways (seat, tank and plunger) and one light was falling out of the plaster. The chrome faucet had dirty water/toothpaste on it from the previous guest. My view (junior suite) was non-existent - it looked out onto a filthy glass panel that the bellman said they would clean but they didn’t. They are actively still doing construction work as of March 2019 and they start loudly at 6:30am. Some of the furniture was covered to protect it and scaffolding was in place with ropes around the pool. The housekeepers were great, but attempted to enter my room 4 times - all before 9am. The hotel description said they have 20 restaurants but I think they meant they had 20 tables / areas in the courtyard. I asked about dinner my first night and they said I have to choose then give them 2-3 hours to shop and prepare it - which is awesome, unless you expect a restaurant on site. I’d stay here again because the staff was so nice, but they need some help (perhaps from a consulatant) to truly make this a 5-star experience.

Gorgeous common areas restored with detail and beauty. Numerous indescribably beautiful interior courtyards. The staff was extremely friendly and accommodating. They work and try hard and they all wear many hats. There are a few things amiss from making this a 5 star property - most in the details. For example, in my bathroom alone, 2 light bulbs were out or flickering, the toilet was broken in three different ways (seat, tank and plunger) and one light was falling out of the plaster. The chrome faucet had dirty water/toothpaste on it from the previous guest. My view (junior suite) was non-existent - it looked out onto a filthy glass panel that the bellman said they would clean but they didn’t. They are actively still doing construction work as of March 2019 and they start loudly at 6:30am. Some of the furniture was covered to protect it and scaffolding was in place with ropes around the pool. The housekeepers were great, but attempted to enter my room 4 times - all before 9am. The hotel description said they have 20 restaurants but I think they meant they had 20 tables / areas in the courtyard. I asked about dinner my first night and they said I have to choose then give them 2-3 hours to shop and prepare it - which is awesome, unless you expect a restaurant on site. I’d stay here again because the staff was so nice, but they need some help (perhaps from a consulatant) to truly make this a 5-star experience.

Beautiful space. Old and charming. Functional guesthouse but some things definitely need updating for this to remain a 5-star accommodation.

Beautiful space. Old and charming. Functional guesthouse but some things definitely need updating for this to remain a 5-star accommodation.

Museum and Home. Exquisite details and warm spirit. This riad is an unbelievable experience.

Museum and Home. Exquisite details and warm spirit. This riad is an unbelievable experience.

The people were super friendly and accommodating, especially Salma (front desk) and Mustafa (waiter). The place itself is beautiful -- covered with amazing tile work on the inside. The breakfast (included) was delicious and plentiful. We were recommended to this place by friends who had stayed in May, when the weather was warm. We were there at the end of November, and it was rainy and cold. The reason I mention this is that this building is not really set up for cold weather! The lobby is very drafty and has an open-air courtyard, close to where you eat breakfast. So it was always cold. Also, our rooms were right upstairs from the lobby and front desk. Since everything is tiled and there are windows that open onto the stairwell (no glass, just wooden shutters), it was quite noisy at night. The beds were ok, not super comfortable. But the location just inside the Medina is perfect for walking everywhere, and the wonderful staff really made our stay pleasant.

The people were super friendly and accommodating, especially Salma (front desk) and Mustafa (waiter). The place itself is beautiful -- covered with amazing tile work on the inside. The breakfast (included) was delicious and plentiful. We were recommended to this place by friends who had stayed in May, when the weather was warm. We were there at the end of November, and it was rainy and cold. The reason I mention this is that this building is not really set up for cold weather! The lobby is very drafty and has an open-air courtyard, close to where you eat breakfast. So it was always cold. Also, our rooms were right upstairs from the lobby and front desk. Since everything is tiled and there are windows that open onto the stairwell (no glass, just wooden shutters), it was quite noisy at night. The beds were ok, not super comfortable. But the location just inside the Medina is perfect for walking everywhere, and the wonderful staff really made our stay pleasant.

Nicely decorated hotel. Even though the rooms looked a bit aged, but the overall comfort has not been compromised.

Nicely decorated hotel. Even though the rooms looked a bit aged, but the overall comfort has not been compromised.

Stunning interior, I felt like royalty in an ancient palace, excellent location and very pleasant hotel staff. And all of that at a very reasonable price.

Stunning interior, I felt like royalty in an ancient palace, excellent location and very pleasant hotel staff. And all of that at a very reasonable price.

Gorgeous building. Wonderful helpful staff. Perfect. Wish I stayed longer

Gorgeous building. Wonderful helpful staff. Perfect. Wish I stayed longer

We had a guide who took us around the Medinah. Carpet coops, jewelry, the tanning pits, our guide was very comfortable with us within the Medinah. Showed us more than we expected. The Riad Salam Fes is very comfortable, the staff strove to make us comfortable, breakfast and dinner were great. The food was freshly cooked and very tasty. Riad Salam Fes is where we will stay on our next visit to Fes.

We had a guide who took us around the Medinah. Carpet coops, jewelry, the tanning pits, our guide was very comfortable with us within the Medinah. Showed us more than we expected. The Riad Salam Fes is very comfortable, the staff strove to make us comfortable, breakfast and dinner were great. The food was freshly cooked and very tasty. Riad Salam Fes is where we will stay on our next visit to Fes.

The staff and the the property were absolutely incredible. I'd highly recommend this location for a short stay in Fes

The staff and the the property were absolutely incredible. I'd highly recommend this location for a short stay in Fes

We spent 2 wonderful nights in the Riad Salam Fes. It was extraordinary! The Riad was everything the pictures indicated it would be---authentic Moroccan feel, beautiful architecture and furnishings and a wonderful staff. Upon arrival, we were greeted with the most incredible smell of jasmine, oranges and rose water as we were checked into our room. The room itself was fantastic. It was comfortable, yet felt like we had traveled back in time by several hundred years to the Morocco that we had hoped to see! Each morning we were served a very large breakfast in a beautiful porcelain tile walled room at the side of a fireplace. The hotel staff was kind, responsive to our needs and available at any time day or night. The front door can be a little hard to find, as it is located in a very narrow street that requires walking about 400 meters from the road where a taxi can drop you off. There is signage, but without the help of a friend from Fes that was with us, we would have been hard-pressed to find it on our own the first time. However, the next morning, when we left to explore the Medina, this was a huge advantage as we were able to walk directly from the Riad and find ourselves in the middle of the old city of Fes.

We spent 2 wonderful nights in the Riad Salam Fes. It was extraordinary! The Riad was everything the pictures indicated it would be---authentic Moroccan feel, beautiful architecture and furnishings and a wonderful staff. Upon arrival, we were greeted with the most incredible smell of jasmine, oranges and rose water as we were checked into our room. The room itself was fantastic. It was comfortable, yet felt like we had traveled back in time by several hundred years to the Morocco that we had hoped to see! Each morning we were served a very large breakfast in a beautiful porcelain tile walled room at the side of a fireplace. The hotel staff was kind, responsive to our needs and available at any time day or night. The front door can be a little hard to find, as it is located in a very narrow street that requires walking about 400 meters from the road where a taxi can drop you off. There is signage, but without the help of a friend from Fes that was with us, we would have been hard-pressed to find it on our own the first time. However, the next morning, when we left to explore the Medina, this was a huge advantage as we were able to walk directly from the Riad and find ourselves in the middle of the old city of Fes.