Great price and apartment

The bed was terrible, no mattress topper, so all springs pressed on the back. The pillows were terrible, we purchase a new pillows from local Jysk, that it was possible sleep. The pool water is not heated. In March the water temperature was 17 Cel. Otherwise, facility and food as can be expected in this price.

The bed was terrible, no mattress topper, so all springs pressed on the back. The pillows were terrible, we purchase a new pillows from local Jysk, that it was possible sleep. The pool water is not heated. In March the water temperature was 17 Cel. Otherwise, facility and food as can be expected in this price.

We had a very short stay. The apartment was as big as we could stay for 2 or 3 weeks. There were plenty of space for clothes etc. The bed was quite hard if you are sensitive, otherwise everything was good. The pool area had a beautiful sea view. Unfortunately the pool and jacuzzi was cold, probably around 18 degrees in March, otherwise we liked the garden and pool area. We would not call it a 4 star hotel, we call it a 3 star hotel. Very affordable hotel with breakfast.

We had a very short stay. The apartment was as big as we could stay for 2 or 3 weeks. There were plenty of space for clothes etc. The bed was quite hard if you are sensitive, otherwise everything was good. The pool area had a beautiful sea view. Unfortunately the pool and jacuzzi was cold, probably around 18 degrees in March, otherwise we liked the garden and pool area. We would not call it a 4 star hotel, we call it a 3 star hotel. Very affordable hotel with breakfast.

Nice hotel, large balcony, big swimming pool, friendly staff. But I won’t give this hotel 4 star! Maximum 3! Bed wasn’t comfortable at all, no shampoo or shower gel, only hand soap. no cleaner on Sundays, everything looks so old and dated need a good repairs and refurbishing. Not a big choice of food for dinner, breakfast was ok. Beach got rocks no good for swimming had to take a taxi for the nice sandy beaches. Nothing round the hotel, couple shops and cafes. Good place for retired people definitely not for young.

Nice hotel, large balcony, big swimming pool, friendly staff. But I won’t give this hotel 4 star! Maximum 3! Bed wasn’t comfortable at all, no shampoo or shower gel, only hand soap. no cleaner on Sundays, everything looks so old and dated need a good repairs and refurbishing. Not a big choice of food for dinner, breakfast was ok. Beach got rocks no good for swimming had to take a taxi for the nice sandy beaches. Nothing round the hotel, couple shops and cafes. Good place for retired people definitely not for young.

The apartment in itself was ok but did not have a ceiling fan in the living area and the air conditioning in the bedroom wasn’t very efficient. However, when we asked for a fan, it was immediately delivered to our room. The reception team was outstanding and made every effort to make things right: our shower wasn’t draining properly and the maintenance team sorted the problem very quickly. Although it looked inviting from afar, we did not use the pool as it had so many missing tiles and green ‘mildew’ on the water line. I understand that this is currently being addressed. The pool bar staff were very pleasant and friendly and the grounds around the area were well maintained. The cleaning team provided excellent service. The staff work very hard and must feel quite frustrated when they receive negative feedback about the general state of the hotel: it’s not their fault! The whole place needs a tremendous amount of money spent on it so that’s it lives up to its full potential, because it could be absolutely stunning!

The apartment in itself was ok but did not have a ceiling fan in the living area and the air conditioning in the bedroom wasn’t very efficient. However, when we asked for a fan, it was immediately delivered to our room. The reception team was outstanding and made every effort to make things right: our shower wasn’t draining properly and the maintenance team sorted the problem very quickly. Although it looked inviting from afar, we did not use the pool as it had so many missing tiles and green ‘mildew’ on the water line. I understand that this is currently being addressed. The pool bar staff were very pleasant and friendly and the grounds around the area were well maintained. The cleaning team provided excellent service. The staff work very hard and must feel quite frustrated when they receive negative feedback about the general state of the hotel: it’s not their fault! The whole place needs a tremendous amount of money spent on it so that’s it lives up to its full potential, because it could be absolutely stunning!

Great stay and very enjoyable. Only used the restaurant once as all the food was cold. Saying that we enjoyed everything else and the place was lovely and the staff were fantastic and I would go back again.

Great stay and very enjoyable. Only used the restaurant once as all the food was cold. Saying that we enjoyed everything else and the place was lovely and the staff were fantastic and I would go back again.

I liked the appartment - good space for our family of 5 persons

I liked the appartment - good space for our family of 5 persons

The hotel has seen better days. Pretty uncomfortable mattress. Overall it’s worn out quite badly. Mould in the ceilings in the bathroom.

The hotel has seen better days. Pretty uncomfortable mattress. Overall it’s worn out quite badly. Mould in the ceilings in the bathroom.

Spacious apartment with a magnificent view of the ocean. Overall, nice accommodation, friendly personnel, great service and a fairly well equipped gym.

Spacious apartment with a magnificent view of the ocean. Overall, nice accommodation, friendly personnel, great service and a fairly well equipped gym.

Not maintenance, old, not hot water in the Jacuzzi, several insects and roaches in hallways.

Not maintenance, old, not hot water in the Jacuzzi, several insects and roaches in hallways.

This hotel has amazing views with spacious one bedroom apartments and a large pool area. The apartments are very clean and have air con in the bedroom and a ceiling fan in the bedroom and living room. The decor is dated. The kitchen is well equiped and even has a dishwasher! There was also and iron and ironing board and a walk in wardrobe. pool bar/restaurant is reasonably priced food. The reception staff are friendly and helpful and a credit to the hotel. Its located is a quiet area but there are several restaurants and shops within a 5/10 minute walk. It is about 10/15 mins on the bus to playa del ingles etc. I enjoyed my relaxing stay at this hotel it is the perfect base and I would return. Oh and yes the pool feels like there's ice cubes in it but thats the same with most canary island hotels.

This hotel has amazing views with spacious one bedroom apartments and a large pool area. The apartments are very clean and have air con in the bedroom and a ceiling fan in the bedroom and living room. The decor is dated. The kitchen is well equiped and even has a dishwasher! There was also and iron and ironing board and a walk in wardrobe. pool bar/restaurant is reasonably priced food. The reception staff are friendly and helpful and a credit to the hotel. Its located is a quiet area but there are several restaurants and shops within a 5/10 minute walk. It is about 10/15 mins on the bus to playa del ingles etc. I enjoyed my relaxing stay at this hotel it is the perfect base and I would return. Oh and yes the pool feels like there's ice cubes in it but thats the same with most canary island hotels.

The second year running we stayed in the same room at this hotel. the second at our request, Very relaxing. The staff always helpful.

The second year running we stayed in the same room at this hotel. the second at our request, Very relaxing. The staff always helpful.

Hotel was good, but Island Gran Canaria unfortunately not. People are rather unpollite, especially police, ground Staff at the airport, etc. Be carefull, because during renting the car you can receive a mandate for parking in the place which you even have not been!! So I am warning you about this country, unpollite people there (also not speaking English), where public services normally cheat and steal!!!

Hotel was good, but Island Gran Canaria unfortunately not. People are rather unpollite, especially police, ground Staff at the airport, etc. Be carefull, because during renting the car you can receive a mandate for parking in the place which you even have not been!! So I am warning you about this country, unpollite people there (also not speaking English), where public services normally cheat and steal!!!

Heater broken in the pool so absolutely freezing and unable to use- Water out of the Jacuzzi during half of our stay so disappointing.

Heater broken in the pool so absolutely freezing and unable to use- Water out of the Jacuzzi during half of our stay so disappointing.

The staff was helpful and doing their best, but the property is in poor shape. It needs a major updating and repairs throughout. The first room was terrible so they moved us with no fuss. The second room was better but not great. The gym is listed as an amenity but is out of service and the staff line is “maybe It will be available tomorrow.” However it seems to have been out of service for a while. The hotel also charges for everything - TV usage, wifi, towels. I think they would charge for air if they could. I would rate it two stars.

The staff was helpful and doing their best, but the property is in poor shape. It needs a major updating and repairs throughout. The first room was terrible so they moved us with no fuss. The second room was better but not great. The gym is listed as an amenity but is out of service and the staff line is “maybe It will be available tomorrow.” However it seems to have been out of service for a while. The hotel also charges for everything - TV usage, wifi, towels. I think they would charge for air if they could. I would rate it two stars.

Very disappointed! No way is this a 4* hotel. Had to pay for WiFi, towels for the pool and to use the safe but they won’t be responsible for any loss unless it’s in the safe!? The place was falling apart, in need of a massive refurbishment. Loads of stuff was broken and the cleanliness wasn’t good. Would never stay again and wouldn’t recommend to anyone either.

Very disappointed! No way is this a 4* hotel. Had to pay for WiFi, towels for the pool and to use the safe but they won’t be responsible for any loss unless it’s in the safe!? The place was falling apart, in need of a massive refurbishment. Loads of stuff was broken and the cleanliness wasn’t good. Would never stay again and wouldn’t recommend to anyone either.

y property itself is extremely outdated and needs an entire upgrade from top to bottom. The beds and pillows are very uncomfortable, and caused 4 anxious, unsettling, and tossing and turning nights of sleep. It was awful to be honest. Their is literally no gym, as the weights are all run down and old. There was multiple encounters with cockaroaches. With all that being said. If you are looking for a place to literally lay outside, and “only” use the hotel room for sleeping, and/or trying to sleep, than this is a great place. They keep the outdoor pool area maintained, and that is about it. The staff was very friendly to us, and we had no issues with the food, even though there was minimal selection. Overall, I would give this place a 3/4 out of 10, and that is only because we utilized their outdoor facilities everyday, which suited those needs. I would not go here until they upgrade “everything” in the hotel/hotel rooms. Lastly, there is virtually no entertainment, so be prepared to go outside the resort to fulfill you nightly adventures.