No hand shower in the toilets, you can only use the toilet paper. You will find lots of cockroaches. The maid of the day is good, on the other hand those of the night are very bad in case you need them (they don't come unless you insist several times). Servers are good The food is average The children's pool is good, the adult pool is average (not very deep and small). Some receptionists have to learn to smile, it's free.

Good not great Breakfast bare minimal Bar staff very friendly and nice Receptionists abrupt

To: Expedia Travelocity Customer Service From: Alexander A. Matunine Re: Itinerary 72163870471498 Calimera Resort refund Date: December 3, 2021 To whom May I concern; I purchased 3 nights stay in Calimera Delfino Resort Spa in Hammamet, Tunisia for November 2-5, 2021 through Expedia.com. They require me to pay in full $ 266.64 using my Master Card ending 8379. I showed up on November 2 afternoon hours and wasn't able to check-in. Hotel was not operative for this time. Security man claimed that hotel is closed for a season. On same day I tried to rebook other nearby hotel via Mobil Expedia Apps. I stayed 3 nights at other hotel located nearby. Upon returning back to the U.S. I contacted Expedia to explain my experience and demanded refund. Expedia claimed it can't refund money since it was already paid / collected by hotel. Expedia tried to contact hotel but learned that hotel is closed for a season. Expedia claimed that it has no responsibility to collect and I will have to contact hotel directly to collect money. It surprised me a lot. I have been very loyal customer for Expedia for almost 20 years, and never saw this situation like this. Also I was very surprised how terrible Expedia phone customer service is. A lot of sudden phone disconnections, and all operators don’t know situation that I have to explain all over again and again. They tried all same routine to contact hotel, then said wait for response. Honestly, I am very disappointed at Expedia service.

nice family hotel , good food and great service

Amazing hotel

Great place food and people as always I bin here a few times now never seem to fail back again next year

Good overall. Great for families with nice accomodation and in general good food. Friendly staff was a plus.