Quiet resort not too crowded

It was good just very loud early in the morning and small room for the price.

The staff was nice, food was also great. There's a lot of activitiess to do during the day. The hotel definitely needs a urgent renovation. The buildings need to be painted, the walls and stairs are dirty. The rooms and bathrooms need renovation and some updates, they look old and dirty.

The staff was nice, food was also great. There's a lot of activitiess to do during the day. The hotel definitely needs a urgent renovation. The buildings need to be painted, the walls and stairs are dirty. The rooms and bathrooms need renovation and some updates, they look old and dirty.

The room was dirty and the toilet did not work. Told the front desk and nothing was done about it so we left and did stay the second night. Plus the tiki bar was out of almost everything. So bad that we left.

The room was dirty and the toilet did not work. Told the front desk and nothing was done about it so we left and did stay the second night. Plus the tiki bar was out of almost everything. So bad that we left.

Location, view and service was good. Price vs quality is quite fair. Great marina and ocean views from room.

We came to the PCI to celebrate our 3rd wedding anniversary after getting married at this resort. About a month ago we received notification that PCI was closing and renovating to become a larger property with its sister resort. While you're still forced to pay the resort fee, I felt cheated because the majority of the resort was closed down, aside from the front desk employees, every employee was rude and unhelpful. They spent all their time on their phones ignoring customers. We received a warm welcome however we were given free "cocktail" coupons except we're a "sober" couple. We did share the coupons with someone who could make use of them. There was no snorkeling equipment available as advertised, 3 years ago, we understood due to Covid, last year we were told Ian washed it away and this time no excuse, just a 'no" When we asked for towels for the beach, I was given a hassle because all the members of my sleeping room weren't present, however my mother, 78 and disabled couldn't walk that far. We paid for 2 sleeping rooms, requested adjoining bt were given side-by-side even though the adjoining room was available. We had some drunk and obnoxious people trying to break into our room several times and told them they were at the wrong room each time, only to find out they were in the room next to us, smoking and we were forced to keep our doors closed to avoid the pollution. We were assured our stay would still be great despite their impending closure yet it wasn't.

Location, view and service was good. Price vs quality is quite fair. Great marina and ocean views from room.

I loved that this place had so many restaurants and bars. Unfortunately, none of them were open. It was inconvenient as they had a shuttle that would take you places. Imagine, all meals having to leave and catch a shuttle. BTW, the shuttle number wasn't working and went straight to voicemail and then we had to spend about 20 minutes calling to get staff to tell them we wanted a shuttle. Of course, they never answered right away. Very inconvenient. The pool was great, but they said they would take our room key to pay for drinks and snacks, but the system was down so we could only pay cash. Inconvenient again. Are you seeing the theme here? This is a prime place with lots to offer but the numerous excuses made our stay less than stellar.

I loved that this place had so many restaurants and bars. Unfortunately, none of them were open. It was inconvenient as they had a shuttle that would take you places. Imagine, all meals having to leave and catch a shuttle. BTW, the shuttle number wasn't working and went straight to voicemail and then we had to spend about 20 minutes calling to get staff to tell them we wanted a shuttle. Of course, they never answered right away. Very inconvenient. The pool was great, but they said they would take our room key to pay for drinks and snacks, but the system was down so we could only pay cash. Inconvenient again. Are you seeing the theme here? This is a prime place with lots to offer but the numerous excuses made our stay less than stellar.

We came to the PCI to celebrate our 3rd wedding anniversary after getting married at this resort. About a month ago we received notification that PCI was closing and renovating to become a larger property with its sister resort. While you're still forced to pay the resort fee, I felt cheated because the majority of the resort was closed down, aside from the front desk employees, every employee was rude and unhelpful. They spent all their time on their phones ignoring customers. We received a warm welcome however we were given free "cocktail" coupons except we're a "sober" couple. We did share the coupons with someone who could make use of them. There was no snorkeling equipment available as advertised, 3 years ago, we understood due to Covid, last year we were told Ian washed it away and this time no excuse, just a 'no" When we asked for towels for the beach, I was given a hassle because all the members of my sleeping room weren't present, however my mother, 78 and disabled couldn't walk that far. We paid for 2 sleeping rooms, requested adjoining bt were given side-by-side even though the adjoining room was available. We had some drunk and obnoxious people trying to break into our room several times and told them they were at the wrong room each time, only to find out they were in the room next to us, smoking and we were forced to keep our doors closed to avoid the pollution. We were assured our stay would still be great despite their impending closure yet it wasn't.

Property is half closed. Looks like it’s in receivership. 2 out of 3 restaurants closed, computer’s constantly down, not able to room charge and no cash accepted. Room was looking tired and rundown.

Property is half closed. Looks like it’s in receivership. 2 out of 3 restaurants closed, computer’s constantly down, not able to room charge and no cash accepted. Room was looking tired and rundown.

Great stay!!

Great stay!!

We adore The Post Card and the staff is always so helpful and kind. We are very happy to hear of their upcoming closing for remodeling. It is in real need of a face lift to match the photos on their website. However, the staff and general feel of being in their oasis is still a lovely experience which brings us back. Having updated rooms, amenities and more restaurant options will be worth the wait for 2024. See you soon Post Card!

Always disappointing when you arrive at a resort which gave no pre-warning of its status as a current construction site. Who would choose to stay if this was known beforehand…? Meh…

Always disappointing when you arrive at a resort which gave no pre-warning of its status as a current construction site. Who would choose to stay if this was known beforehand…? Meh…

The room was very small for the price.. A/C made loud noises even after complaining and having engineer up two times. Cleaning lady tried to walk in without knocking (thank God door was locked) bed felt like it was used and worn, outdated. Slept horrible

The room was very small for the price.. A/C made loud noises even after complaining and having engineer up two times. Cleaning lady tried to walk in without knocking (thank God door was locked) bed felt like it was used and worn, outdated. Slept horrible

Floors were really dirty

Chose the postcard in for the number of restaurants and bar establishments. When we got there, there was only one bar/restaurant open with a limited menu. Most of the time you could hear the construction equipment beeping as they backed up around the units. My understanding is they are going to close, the complex on November 111/2023 for complete renovation. Very disappointing.

Floors were really dirty

Chose the postcard in for the number of restaurants and bar establishments. When we got there, there was only one bar/restaurant open with a limited menu. Most of the time you could hear the construction equipment beeping as they backed up around the units. My understanding is they are going to close, the complex on November 111/2023 for complete renovation. Very disappointing.

Customer service is poor.

Customer service is poor.

Grounds and pool are beautiful. Directly on the beach.

Beautiful place, We love it

Grounds and pool are beautiful. Directly on the beach.

Beautiful place, We love it

Beautiful hotel and friendly staff