The person who met us at the counter was not very friendly. The rest of the staff was great. We didn’t need this but a bicycle repair station in the lobby was unique.

The person who met us at the counter was not very friendly. The rest of the staff was great. We didn’t need this but a bicycle repair station in the lobby was unique.

Very nice hotel, good breakfast!

Very nice hotel, good breakfast!

Very friendly and helpful staff

Very friendly and helpful staff

A wonderful experience, nice breakfast and beautiful scenery around, I highly recommend this hotel in that spot!

A wonderful experience, nice breakfast and beautiful scenery around, I highly recommend this hotel in that spot!

Very unique hotel with a hip and modern vibe. If you do skiing or biking, you will likely find this hotel very useful because there are many amenities for sports that I have not seen in other hotels, such as gear lockers and a workbench for repairs. The hotel is clean and the basic double room was of a good size. We always travel with our dog, so we were glad that he could stay with us. Parking was easy, and available both underground and open-air. The breakfast was adequate. There was a self-service egg counter. While it is in a peaceful location, it is of walking distance to the lake. The price was also quite good for the region. Overall, I would recommend this hotel for an enjoyable and comfortable stay.

Very unique hotel with a hip and modern vibe. If you do skiing or biking, you will likely find this hotel very useful because there are many amenities for sports that I have not seen in other hotels, such as gear lockers and a workbench for repairs. The hotel is clean and the basic double room was of a good size. We always travel with our dog, so we were glad that he could stay with us. Parking was easy, and available both underground and open-air. The breakfast was adequate. There was a self-service egg counter. While it is in a peaceful location, it is of walking distance to the lake. The price was also quite good for the region. Overall, I would recommend this hotel for an enjoyable and comfortable stay.

Best location!! Best breakfast!!

Best location!! Best breakfast!!

We had a two-night stay at this hotel. The staffs were friendly, and the room was clean. Loved the breakfast which you could choose the egg you want and cook it by yourself. We’d definitely like to stay here again if we are going to visit Königssee.

We had a two-night stay at this hotel. The staffs were friendly, and the room was clean. Loved the breakfast which you could choose the egg you want and cook it by yourself. We’d definitely like to stay here again if we are going to visit Königssee.

The size of the hotel is quite good and very comfortable. Simple is the best. Many storage area. We love the breakfast but bit crowded in self service area. Easy to reach the hotel even taking bus from station.

The size of the hotel is quite good and very comfortable. Simple is the best. Many storage area. We love the breakfast but bit crowded in self service area. Easy to reach the hotel even taking bus from station.

Great service, nice accommodations, and convenient location.

Great service, nice accommodations, and convenient location.

More like Ibis hotel which is in favor of local outside sports fan. Better to drive your own car can here you will enjoy the beautiful view and quiet suburb life. But if for casual tourists traveling with family, it’s also can be decided to choose hotel in Berchtesgadener, where is more convenient for shopping stuff.

More like Ibis hotel which is in favor of local outside sports fan. Better to drive your own car can here you will enjoy the beautiful view and quiet suburb life. But if for casual tourists traveling with family, it’s also can be decided to choose hotel in Berchtesgadener, where is more convenient for shopping stuff.

The hotel was in an excellent location within a short walk to the Königssee lake. The hotel was super clean and offered good food for breakfast. The one negative was the location of our room. We were on the ground floor immediately next to the parking lot. We could not even have curtains open or else people could see us very well.

The hotel was in an excellent location within a short walk to the Königssee lake. The hotel was super clean and offered good food for breakfast. The one negative was the location of our room. We were on the ground floor immediately next to the parking lot. We could not even have curtains open or else people could see us very well.

Nice hotel with green element and comfortable environment

Nice hotel with green element and comfortable environment

My experience with this "Explorer Hotel Berchtesgaden" is very bad, I have booked two nights' hotel room at this hotel in March 2019 because by looking at the photos and info on website, it looks good. On my check-in date, as I have booked two nights but eventually only stay for one night due to my problem calculating the time difference wrongly between my home place and Germany. I tried to cancel when I know that I have over-booked one night, but the hotel rejected. The most frustrated thing is that on the day I check-in (around 7.30 pm), the receptionist insisted that I have made three rooms' booking and insisted me to pay another 3 rooms' fee. I told her many times that I have only booked once and now paying for two nights but only stay for one night. The receptionist very insisted and saying that some visitors will make this stupid mistake, I have totally have no idea why would that happen in Germany, people should be reasonable and logical. I have made the booking in March 2019 and the trip in August, what made us (a family of 3) make a booking for 3 rooms? Of course, we refused to pay another 3 rooms' fee and that receptionist has dragged us 2 hours for handling for the check-in. That night, we had not took any dinner because of the check-in problem. The most ridiculous is that when we asked for one more pillow, the receptionist replied the hotel is fully booked and no extra pillow available.

My experience with this "Explorer Hotel Berchtesgaden" is very bad, I have booked two nights' hotel room at this hotel in March 2019 because by looking at the photos and info on website, it looks good. On my check-in date, as I have booked two nights but eventually only stay for one night due to my problem calculating the time difference wrongly between my home place and Germany. I tried to cancel when I know that I have over-booked one night, but the hotel rejected. The most frustrated thing is that on the day I check-in (around 7.30 pm), the receptionist insisted that I have made three rooms' booking and insisted me to pay another 3 rooms' fee. I told her many times that I have only booked once and now paying for two nights but only stay for one night. The receptionist very insisted and saying that some visitors will make this stupid mistake, I have totally have no idea why would that happen in Germany, people should be reasonable and logical. I have made the booking in March 2019 and the trip in August, what made us (a family of 3) make a booking for 3 rooms? Of course, we refused to pay another 3 rooms' fee and that receptionist has dragged us 2 hours for handling for the check-in. That night, we had not took any dinner because of the check-in problem. The most ridiculous is that when we asked for one more pillow, the receptionist replied the hotel is fully booked and no extra pillow available.

Very modern and clean

Very modern and clean

Had issues with checkin as I arrived after the reception closed. Was told I would receive a pin code for entrance, but I never got it. Then I spend 1 hour upon arrival to reach the hotel via different phone numbers and finally got through to a person that could give me the pin code

Had issues with checkin as I arrived after the reception closed. Was told I would receive a pin code for entrance, but I never got it. Then I spend 1 hour upon arrival to reach the hotel via different phone numbers and finally got through to a person that could give me the pin code

The room was clean and spacious enough. The wifi is good. The bathroom is clean and modern. The check in was very fast and I could get the room 1h before.

The room was clean and spacious enough. The wifi is good. The bathroom is clean and modern. The check in was very fast and I could get the room 1h before.