Breakfast was not included in my package but front office manager Neema Patel kindly offered us two days complimentary breakfast it was nice hotel staff was friendly it was comfortable stay

The only one problem we had our tv apps were not working and maintenance guy couldn’t solve the problem and he was very rude don’t know how to behave with customers this makes us very upset but the hotel management gave 20% discount on our stay for the apology of this incident

It’s ok

The guy at the reception on duty on July 16 at night needs to be trained. I was asking for a shower cap and he said he doesn’t know where they are and told me to just wait the following day.

Excellent staff and service. I'm completely satisfied.

No complaints.

I like that it was clean and everything was neat in the room.

One of the coffee capsules in the room was used, I guess housekeeping missed it from the last guest.

Clean modern accommodations. Friendly staff. Convenient location.

proximity to public transport to both Niagara and Toronto and perfect for Beach Strip Parkrun. clean comfortable and nice design

nothing

woman at front desk was helpful.. made check in and check out a breeze.

bed was dirty found a fake nail some random black plastic underneath the sheets.. also was drool stains on the pillows.. disgusting, so disappointed. also my mother opened up towels to find them dirty.. this is unacceptable

Almost a week and I still did not my deposit back