Great

None

The location of the hotel is probably the only reason why guests choose it. There is a heaten pool in the garden area, it is not used often though. The staff was friendly.

You can hear everything that is going on in the hallway when you are in your room, the walls and doors are very thin This is annoying as sometimes hotel guests arrive back later at night in their rooms and their talking can wake you up. I could not sleep without earplugs anyway as the ventilation was making a very awkward noise every few seconds. The hotel has carpet flooring and the carpet is not cleaned properly, you can find dirt and objects on every inch you look at on the carpet. There is a lot of dust in several spots in the room like on cables and in corners. I have a dust allergy and felt it very intense in this hotel. I also have itchy skin and mites from my stay at this property. My room had no bathtub, and the hotel did not provide slippers. The water pressure in the shower was very weak and it took several minutes until the hot water came. The WIFI is bad too, it is difficult to work on the hotel's WIFI, you get interrupted often if you work in the cloud or have video calls.

Gostamos muito do café da manhã, da localização e silêncio no hotel.

Excellent infrastructure, cool swimming pool with sunbeds, pool bar with cold drinks.

problem with payment, terminals do not accept nameless cards

Very nice room and facilities. Staffs are friendly too. Great location right by the caltrain station and close to downtown Palo Alto as well as Stanford University.

No free parking and no microwave in the room. I also wish the price was lower but I guess everything is expensive in Palo Alto....

Location

The pipe of the sink is leaking The design is a little outdated

It was clean. Food was good. Employees were very friendly

My room was far from the elevator and the lobby

I’ve stayed a couple of times before start of term at Stanford. The location and Staff are wonderful and I was able to study in peace in a lovely environment.

The Staff, the room.