Clean, nice area. Breakfast was good, the room was spacious. Staff was very friendly!

Nothing

First I'd like to start with the fact that checkin was very fast and easy. The staff were polite and the hotel was clean. The room was clean, bed sheets clean, bathroom clean, and everything functional in the room. Parking was plentiful and right next to the doors for entry. They had functional luggage trolleys for our bags. The elevators worked appropriately and speedily. The mini fridge had a good amount of storage space. The king bed was comfy and spacious. The desk area was a nice touch and the rolling chair was comfortable. The AC unit worked great and held temperature. The pools were open and they had a nice outdoor fireplace seating area. Breakfast had a good selection and plenty of seating. Most importantly in my opinion, we felt safe at this hotel and it seemed very family friendly. We saw many families there.

They did not give us the room we reserved with two queen beds, Instead we were assigned a King bed with a pull out sofa bed. This was not what we wanted but since we traveled with kids we opted to let the kids try the sofa bed. We ended up with two kids in our bed. We also had no extra pillows for that sofa bed and there's no closet space in that room, just a hanging station. The next complaint is that we got a room at the very end of the hall near an exit door and we had to listen to the door slamming all through the night as people came and went. The walls are thin and we could hear so much outside noise. I did not sleep very well at this hotel. Also note, the water pressure in showers was not great. The last complaint is that the pool had not been skimmed at all. It wasn't super dirty but I could tell the filter was off; also the pool area had dirty towels scattered throughout.

Very fresh and new. Quiet.

Very attractive quiet and comfortable

It was great! The staff at the desk were awesome!!

Would have liked pancakes

Staff was friendly and the room very clean. The pillows are the best.

Staff was amazing, breakfast was good.

unfortunately we were not told on booking that hotel was undergoing major renovations/landscaping during our stay. lobby had scaffolding, tarps and jackhammering. fortunately they were done by approximately 6p each night. renovated room was very nice.

Convenient and comfortable

N/A