Staffs were professional and friendly, front desk personnel was fantastic!

Price was higher than my previous stays.

Good selections for breakfast. Nice sized rooms.

Price seems a bit high, but it is close to San Jose, it's probably competitive.

breakfast is good

Free wifi didn't work well

Complimentary breakfast had a good mix of hot and cold items. Nice daily change in hot items. Good coffee. Great location. Clean and comfortable.

Small pool, but we weren't there long enough to use it.

Bed was comfortable and space was clean.

Staff was not present when I was checking in nor checking out and there was no way to get them to come to the front desk. I had to wait for a while before anyone showed up to help me. The air conditioner sounded like an airplane engine. Couldn't leave it on while trying to sleep.

The location is great with many restaurants and a supermart just across the road. Room is comfortable. Amanda, the morning shift Front Desk Manager was polite and helpful.

Jacky, the afternoon shift Front Desk Manager was unfortunately disappointing and not helpful at all. I was unable to sign in for wifi connection and asked her to check whether she has keyed in my surname correctly on registration or not. It was later discovered that yes, indeed my surname was wrongly keyed in. Instead of accepting her mistake, she said that was the surname (the wrong one) I used for booking. How can I forget my own surename and also, she checked my passport when I checked in. Amanda, on the other hand, always wear a smile and makes the guests feel that they are welcomed.... but certainly not Jacky!

Very comfortable beds. The facility was very clean.

Clean and nice.

nice

my wife had allergy issues with the carpet.