Liked the location and that everything was in walking distance.

Don’t think I had anything to not like about the hotel.

The property is next to the Denver Athletic Club which worked perfectly for me as I had an event to attend there during my stay. Check in was quick, staff was welcoming and friendly during every interaction. The room was well appointed, clean and the bed/pillows 10/10. Bonus, the large window let in so much light, it really helped to brighten the space. Having traveled alone to other large metro areas I can tell you that I felt safe and cared for as a guest at this hotel. I would stay here again without a second thought.

The room needs brighter light bulbs. Even with every lamp and light turned on it was still too dark. The window helped a lot but replacing the bulbs would be an easy upgrade. The entry light was burned out upon arrival. When staff texted to check on me same day I arrived I let them know about the burned out light. She indicated someone would be up to repair it but no one ever came over the four days I was there. Those are minor - I would caution you on the breakfast option. I paid extra to include it into my room rate (better deal) however I only ate breakfast one time during my stay. The staff member who greeted me upon entering the restaurant was short with me the moment I approached her she began telling me how the breakfast was NOT included in my stay. I couldn't say a word as she continued on with her explanation. I felt badly for her because she was clearly unhappy, I think it was probably just a bad morning and she usually wouldn't be this way. The food was not worth $22.00 which is what they were charging. I would not include that option should I stay here again.

Very nice, clean and friendly, helpful staff

Its location. Downtown Denver is always a mess. They were prime location for closeness to our events. Just downtown Denver sucks. Nothing against the hotel itself. Accessibility was just hard

El personal muy atento, buena ubicación. Habitacion amplia, se puede pedir comida a la habitación del bar.

La ubicación, la limpieza muy comodo

Que me cobraron parking

The place was awesome. Close to restaurant and shops. All were walking distance. I'd love to compliment the staff as well for being approachable. The facilities were also good including breakfast selection. Close to the convention as well and other famous hotels.

Most likely that it was along the highway and sometimes, the Uber ride was not accurately dropping us to the pinned location.

Bed’s and location.

Customer service from Kenna and Jaze (she told me her name was). Rudest service I have ever experienced. Wow, not welcomed at all. If you don’t like your job then don’t do it. I have stayed and tons of hotels/hostels/airbnbs/vrbos and I came in with a reservation through third party. A few years ago (less than 5) they had valet parking and it was cheaper. I was told they never ever had it, when in fact I stayed here a few years ago and they did to which Jaze told her it actually was a thing. Kenna supposedly was her name when I asked. With my reservation the parking was supposed to be a bit cheaper so I only advised the pricing was off but was willing to pay which I did along with the security deposit no argument as much as for parking you should honor as much as “oh we’ve been trying to fix that issue with third parties.” I also requested first floor accommodation due to being a disabled veteran and she looked me up and down. I did state I’m epileptic which I didn’t have to say. I told her I contacted them directly but never heard any contact back. I advised if nothing available that’s okay, my wife is here to assist. My wife came in and asked how it’s going since she was unloading and they told her no valet and no first floor and she had to park. Instead of politely stating there isn’t a first floor in this building. If I would have known then I would understand which I only try to request accommodation and not expect. Kenna or whomever stated rudely that’s the closest floor available and gave the room keys. Sadly having to edit my review due to the bathroom smelling like raw sewer. I even advised as fellow customer service representative there could have been better communication there especially with parking. Despite location, which everyone loves, I do not recommend. Peace of mind is peace of mind. Hilton is better than this.

Staff was very helpful.

Nothing